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    Brammer Dental - Norman

    3.0 (4 reviews)
    Closed Closed

    Services - Brammer Dental - Norman

    Cavity treatment

    Dental exams

    Orthodontics

    2 More Services

    Teeth cleaning

    Tooth filling replacement or repair

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    Aspen Dental - Norman, OK

    Aspen Dental - Norman, OK

    1.8(24 reviews)
    0.7 mi

    DON'T forget your wallet -- and hopefully your sense of humor too…read more My father just went back, and I'm hoping the back office experience is more pleasant than the front. I do want to say the young lady who initially checked us in was very kind and professional. That said, the heavy focus on payment is pretty off-putting for a new patient experience. When I scheduled the appointment, the receptionist was rude and repeatedly cut me off while I was trying to explain that my father has dual insurance coverage, including Delta Dental Premier as his primary plan, which covers 90% of the treatment he needed to be seen for. A friendly suggestion: when a patient is coming in for a consultation, it may be better to wait until after they've actually been evaluated by the dentist before leading so aggressively with financial discussions. It creates an uncomfortable first impression. At this point, I would strongly recommend considering a private practice over chain dentistry. I'll update again after the appointment.

    Horrible customer service. Daughter had a filling fall out Saturday and was in a bit of pain and…read morewe called to make an appointment, they had us scheduled for Monday 8:30. While we were in route to said appointment since we had to be there 15 mins early, one of the office girls called and canceled and said they were double booked could they reschedule. Would have been fine if she wasn't in pain, but whoever the girl was that I spoke to, had a ridiculous attitude. I gave them the benefit of the doubt when I scheduled just to get her seen this once, but now I see I should have listened to all the horrible reviews for this place. Canceling an appointment 15-30mins before said appointment is unprofessional.

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    Aspen Dental - Norman, OK
    Aspen Dental - Norman, OK
    Aspen Dental - Norman, OK

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    Espire Dental - Dr. Leemaster, Dr. Williams, Dr. Spurgeon, and the great team at Smile Solutions.

    Espire Dental

    3.4(10 reviews)
    2.1 mi

    I've been a patient here since 2016 and have always kept up with my cleanings four times a year…read more For years, the care was great, but since management changed, the quality of service and professionalism have gone downhill. Over the past year or so, I've had repeated billing issues -- told I had a large credit and owed nothing, only to get a bill the next month, then another for the same amount even after calling to fix it. I also had my worst filling experience here, where the cavity got overfilled, changing it's shape, and ended up getting a much more expensive and painful root canal to fix it. Today was the final straw. I had a 4:00 PM cleaning booked months ago and took time off work for it. At 2:06 PM, while in a meeting, I got a text asking me to confirm because someone else wanted my slot. Fourteen minutes later, they canceled my appointment via voicemail and gave it away -- no warning, no call, no mention of any new confirmation policy, not even the courtesy of enough time to check my phone. In nearly ten years, I've never missed an appointment and have rarely replied to reminder texts (I literally only have record of confirming once out of 4x a year for a decade), so this came out of nowhere. When I called, the manager was dismissive and acted like it was normal and acceptable to cancel a pre-scheduled appointment an hour before, which is absurd and awful customer care. People have jobs and responsibilities. Canceling with less than two hours' notice because someone else wanted the time I already committed to shows no respect or care for patients. Even their billing department takes longer than 14 minutes to return a call. I truly love several of the hygienists and have been loyal for years, but the management's lack of compassion, accountability, and basic customer service skills has made it impossible to recommend this office anymore. If you want a cleaning today, they might bump another patient for you... just don't count on keeping your appointment.

    My wife spent around $60K for full dental implants that only lasted a couple of years before she…read morehad problems. Dr. Leemaster denied any liability. She's now paid another doctor an additional $47K to fix the problem. It's been a nightmare.

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    Espire Dental
    Espire Dental
    Espire Dental

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    Brammer Dental - Norman - generaldentistry - Updated May 2026

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