Needed a " house call" for a broken lock. Phone assistant first suggested some things I could try…read morefirst, but the key would not work. The tech who arrived diagnosed the problem immediately just by " feel" of the way the lock didn't move. Agreed on a replacement and he did the job quickly and skillfully. These folks know their business.

I gotta be honest I've done business with Southington Security for years. They have changed my…read morelocks and added dead bolts and added extra security to the doors etc... But what really pissed me off was when I moved still in CT mind you and approximately 20 mins from Southington so I call them to set up an appointment and was told just to come to my house would be $150 and with just some basic lock changes and re keying would be over $1000. I'm sorry to say you've lost my business for being greedy. I bought the locks I wanted got them keyed alike and hired a handyman to put them in for a fraction of what Southington Security was charging.

Excellent service! Came, looked at what I needed done (rekeyed 11 locks), gave me a very fair…read moreprice and did the work on the spot. Very professional and courteous. Will gladly recommend.

Went there to get some spare keys made and he made them very fast, I will go there again if I ever…read morehave lock related needs

I needed a residential lock re-keyed, but didn't know how to accomplish that. I stopped in and…read moreasked these people, and described what I needed. They initially said that I would need to get someone to come out and remove it. However, they then explained how it can be removed. It is an unusual design, but after I described it, they knew what I was talking about. Sure enough, I found the set screw right where they said it would be, and got access the the lock cylinder. I brought the core to them, and they re-keyed it for a reasonable price. If I need such services again, I'll be back.

I bought two Toyota programmable keys with chips from the internet for $38 because they are $75…read moreeach from the dealer. At the advice from two hardware stores I went to Manchester Safe and Lock to have them cut. JUST CUT. They told me that they only cut keys they sell. WHAT?? Aren't they Locksmiths? WTF do they do? This place is a POS. I ended up getting them cut at the dealer for free. What is happening in this world???

Acme lock owner, Jerry, provides fast service at fair rates and goes above and beyond to get the…read morejob done in a timely manner. I have used him on more than one occasion and have always been satisfied with his integrity and workmanship.

My wife and I having moved to a large country estate in Durham we're direly in need of a larger…read moresafe in which to keep our home protecting devices. We were attending the Durham Fair and ran into this stellar company that had a display there . We were concerned about fitting our new .50 Cal BMG into an inferior safe . The safe we purchased from Dexters Best is a very high quality safe at a very fair price. The owner was very easy to deal with and very accommodating. The installation process was easy and painless and they were very professional.

From the owner: We are Connecticut's safe store. We offer a wide range of home, firearm, and high-security safes,…read moreall offered with professional delivery and installation into your home, available in Connecticut and Rhode Island. We are here to help you find the right security for your prized possessions, important documents, family heirlooms, and more, all with a trustworthy safe from Dexter's Best. We understand the value your items have to you, and we believe in doing whatever it takes to ensure you feel secure. With a focus keenly aimed at our customers and a dedication to providing the best possible products, we know we are the team for the job. Enjoy delivery and installation services for any safe you purchase. We'd be happy to help you set up the security system that makes the most sense for your possessions.

Excellent selection of safes, knowledgeable staff and top notch delivery service. I definitely…read morerecommend Eastern Security and Safe!

The guys were here pretty much on time, +/- 5 minutes. Did they work to get it where I asked them…read more They were sweating, I was sweating, but now it is just where I want it. Thanks guys

EXCELLENT SERVICE!!! Same day service with the owner coming out to help us out of a tight spot! I…read morecan't say enough good things about the whole experience with them. If we ever need a locksmith again, they will be the first we call.

Small shop, knowledgeable owner, fast service, reasonable prices. Way better key copy service than…read moreHome Depot or Ace

I had some keys made this am and the staff was helpful and quick to assist me. It is nice they are…read moreopen early, I would recommend them.

About a month ago I phoned regarding a 40 year old Vespa that was missing keys to the seat, glove…read morebox, and steering column. I asked if I had to buy new locks & keys or if they had the ability to make keys that would fit the locks even though I didn't have those keys. To my amazement I was told just as long as I provided the correct style key blanks they could make them work...I even repeated how I didn't think this was possible but that I was very happy that I didn't need to drill out the steering column lock and replace it. I then ordered the keys from a company in Europe that has vintage Vespa key blanks. With shipping, they cost over $50. Today I finally had time (they are closed on weekends) to get the Vespa to their shop. I walked in and was eventually helped by someone. I asked if he had been the one I talked to in June about vintage Vespa keys? He said, "maybe". I asked do you remember the conversation? He said, "no". Didn't know if he was trying to imitate Chris Griffin or if he was serious. So I explained the original conversation. He told me, "we can't cut keys without an original." I replied, "I specifically told you (maybe), or someone else the situation and even repeated how shocked I was that you could cut keys without an original. He stared at me, I think. Maybe he was daydreaming? I explained I wouldn't have spent $50 on key blanks if he (maybe) or the other person I talked to had simply said they needed an original key. Again, nothing. Needless to say, not recommending or ever spending my money at that establishment in the future.