The salon is very nice. The employees are very nice and welcoming. Some places have a snooty vibe…read more Not Fawn and Fox. My stylist was amazing, she really took her time. She listened to me. She wasn't trying to upsell me anything. That's my new salon and stylist. I love it there. I highly recommend it.

The salon atmosphere is incredible! Loved the stylists and whole vibe. They also use great…read moreproducts. 10/10

I've been going to Diane now for atleast 8 years (which is wild to think about) and I truly don't…read moretrust anyone else more with my hair. I walk in, I explain what I want and I know she's going to do an amazing job because she asks all the right questions to really figure out what I want. She informs me of everything she's doing and why. She is an angel and so good at what she does. We're so lucky to have her in Buffalo

I've been to Dianne twice now, once for a haircut and once for a color. I've left happy both times…read more She really listens to what you want, and only works on once client at a time. I have really thick hair and the color I wanted was not easy. Even when my color took forever, and I told her didn't need to bother styling it so she could go home, she insisted on curling it for me. I really appreciate how much pride she puts into her work and the individualized attention.

#Thankyouthursday- Kayla is so magical, that I make an appointment every time I am back home to get…read moremy hair done with her (from California.) She colors, cuts and styles my hair. She goes above and beyond with her time to make sure I leave the salon feeling more beautiful than when I walk in. I never think twice about how much she charges either because finding a hairdresser you know and trust to take care of your hair is priceless! I trust Kayla with all my hair needs, cut, color and style and her honest opinion on any hair products to keep my locks smooth and silky.

I thought about whether or not I wanted to provide a review or not for quite a while. For the…read morerecord- this is a review of the hair and makeup side of the business as a business. This is not a review of the hair and makeup artist I had. The artist I had was great, and I think the salon should be sure to value their talent. I scheduled hair and makeup services for my wedding. FYI- I am an extremely casual and laid back bride. In fact- I wasn't even sure if I wanted to have my hair and makeup professionally done. But I am only getting married once so I thought it would be fun. Upon booking- they requested a $150 deposit. I booked a makeup trial and communicated the day id like it done (for my shower). I also made it clear in my communication that I was unsure whether or not everyone in my party wanted their hair done. I was told this would be no problem, and book it as if they wanted it done so they'd make sure they had enough people. A few weeks before my shower I tried to schedule my trial for my shower and I was told they were not available on that date. In fact it was very challenging to find availability before my wedding to get it done. It ended up being in the evening during the week that I had to squeeze it in. My biggest issues are for one- upon making my final payments I was told the $150 deposit I put down months prior didn't go towards the cost of the services. It was just to "hold the date." I was told I agreed to it in my contract (which was very vague). Let it be known I booked tons of other vendors for my wedding- all of which required deposits at the time of booking- NONE of which didn't go towards the overall cost of the service. Obviously, if I cancelled the service I wouldn't get my deposit back. But essentially this salon just asks for $150 of free money up front. My second biggest issue comes back to the part where I communicated that someone in my party might not want their hair done professionally. I communicated a few weeks before that she had ultimately decided she did not want it done. In response, I was told that because I initially signed up for it in my contract that I still had to pay for it (even though I clearly communicated that I was unsure initially). Perhaps I could've put up a bigger fight or could've lawyered up, but in the end I was getting married. I didn't wanna deal with any of this. And truly, my hair and makeup turned out great and the staff they have are great. It has nothing to do with the staff and everything to do with how they run their business. In the end for hair and make up for me and my mom it was $650.

I've been to Affinity twice to see Amanda for her holistic organic facial services and absolutely…read morelove it! The neighborhood the salon is in is absolutely adorable. It was easy to find parking and there are tons of neighboring businesses. The decor of the salon itself felt to homey. There were very comfortable couches to sit while waiting and the salon was well lit. I really loved my facials with Amanda. She is very caring and her services are not only done with high-quality products, but she really takes her time to do a quality job. I really like that she communicates directly with her clients with text and email to stay connected with her clients. I LOVED that she has her own schedule. Even though the facial was 60 min long, Amanda wants to make sure you feel comfortable before and after the facial. I can't wait to be back. I only come here for Amanda's facial services, but the hairstylists and nail technicians would always be busy when I am there. Highly recommend for all services!

I'm so, so, SO happy I was blessed by this place. Katie worked wonders with my hair, which is…read morenothing short of a miracle considering how much of a challenge my hair is: coarse texture, used to be dyed dark red, and now bleach blonde. She toned it so beautifully. It's the best it's looked in forever. She also cut my hair EXPERTLY. She made sure it was even and added a nice layer to break up the chunkiness at the bottom, a recommendation she made that I'm so happy with. I also learned that Affinity offers more than just perfect hair services--Botox, fillers, microneedling, nails, waxing. I'm in heaven. I want to move in to this place. I want to marry it.

I just got home from my hair appointment with Jordan and I'm already excited for my next…read moreappointment! I feel gorgeous and my hair looks and feels beautiful. The happiest I've ever been with a hair cut and color! She is so amazingly talented. My hair color looks SO natural. The salon is beautiful too, and such a relaxing atmosphere. She is also taking all the precautions when it comes to covid, no concerns at all about that (and I've barely been out of the house). HIGHLY recommend. You must go visit Jordan if you want to feel amazing!!

All I can say is I'M SO HAPPY I FOUND THIS PLACE. First time getting my hair done since before…read moreCovid 19 quarantine and I was a little embarrassed about how my hair was looking grown out and brassy blonde, especially this being my first time there. Katie took amazing care of me! She made me into a full head highlight blonde bombshell! Listened to all my wants and needs on color, tone, and length for the cut. AMAZING! It's probably the best my hair has ever looked honestly. Not to mention the salon was extremely clean, loved the decor, extremely affordable blonde transformation, and the owner Jordan was sooo sweet! I was watching Jordan work while Katie was working on my hair and these girls are hair geniuses! The whole staff are geniuses! Thank you so much! You have a returning customer for life

My stylist was Amanda the owner. She did bayalage that only she can see, and she blamed me for it…read more Washed my hair with cold water and talked down to me the entire time. Her hater toward me was so much for some reason that her eyes were about to pop out at some point while talking. I rather have donated the money than given it to her. Salon was filthy owner was awful. Do believe the bad reviews, I didn't and I'm paying for it. Also do read the terms and conditions on her website because what it means is that you can sit in a chair and she can claim she cut your hair and there is nothing you can do but pay up.

It was my first time getting my haircut from Amanda, the salon was very clean and nice, i pitched…read morethe owner some ideas has it been a while since getting my hair cut. She far exceeded my expectations. I was growing out my hair so it had been some time but she had a vision and i couldn't be happier, she has a customer for life !! I would recommend her to any family, friends and colleagues. Thanks - and see ya soon !!

Worst haircut ever. Hairdresser talked about himself the whole time. Asked to trim and not layer…read morebut he did the exact opposite

Today I came in for a facial with Madison Peterson at Di Lusso salon and spa . From start to finish…read moreI felt comfortable and pampered. The salon has a great vibe and everyone was happy to be working there ( which is rare these days ) the room was quiet and exceptionally clean and inviting. Madison did a 1 hour eminence facial and o enjoyed every therapeutic minute. She did a scalp massage neck and shoulder massage as well as hand and arm treatment . The product was amazing , the facial was very helpful with my acne prone skin . I felt like the product along with her technique really helped my skin to absorb the nutrients. I am not new to facials as I have them monthly and I will be back to have treatments with her 100% she was honest and forthcoming when I asked questions and I appreciated her advice. Super facial excellent products ! Thank you thank you !!

I wasn't depressed, I just hadn't been to Tonic Salon yet. I loved the experience! When I saw…read moreKaylai, I knew she was the right person for my bob haircut and that she would easily understand what I wanted. This will definitely be my go-to salon from now on, and the price is amazingly good!

I was able to get in for a haircut on a Saturday with a day's notice, which already had me…read moreimpressed. I have heard of Tonic before and heard great things so I was looking forward to my experience. The salon is on the third floor and has a great amount of space and a great set up. Marissa cut my hair and did an awesome job! She really listened to what I was looking for and what I wanted to change and gave me exactly that. I am so happy to have found Tonic Salon and Marissa!

AMAZING!!! Lisa slayed my wig. She was very fast and it was made with care. I went to Miami and got…read moreso many compliments. While I was in her salon, there was an argumentative customer who had no intentions of paying and also showed up late. The woman threw a fit however Lisa handled the situation professionally

From the owner: Wigs Custom Wigs 360 Frontal Sew in Weave Hair Weaving Bundles Hair Braiding Cornrows Faux Locs…read moreExtensions

I went into Lengths with a friend of mine who was suffering from a bad haircut. She had a date…read morecoming up, so wanted to get a temporary fix in the form of extensions or a topper. The store was neat and full of hope with a pretty good selection of both. We were greeted by Mary, the sole employee on the floor this particular afternoon. We told her precisely what we were looking for and she told us the extensions were a bit expensive and probably wouldn't work for what my friend wanted. My friend told her cost wasn't an issue, so Mary then told her that their selection of colors was limited and it would be tough to match her hair (my friend's hair is light brown with some natural highlights). At this point, I'm feeing like this girl absolutely doesn't care if she makes a sale today. The three of us started looking through the extensions, and within two minutes found a perfect match to my friend's hair color. My friend said she'd need two packs of the extensions, and asked if Lengths offered a service to cut them there to the length/style she prefers. (There is a salon off to the side in this store, so it seemed like a fair question.) Mary told us that no, they do not do that there, and explained that two packages of extensions that my friend was intending to "chop in half" would be very expensive. Again, she assured Mary she was willing to pay whatever the cost would be (It turned out to be less than $200). Before finalizing her decision, though, my friend wanted to try a hair topper to see if she could get the look she wanted without having to find a salon to cut it for her. Mary walked us back to where the toppers were and pointed out the ones that are made of human hair. My friend chose one from the top shelf, so Mary got it down and showed it to her. When my friend asked to try it on, Mary informed her it is $5.00 to try it on. My friend agreed to pay it and then Mary put it in her hair in front of a mirror. The cost of the topper was nearly $600, which, surprisingly, Mary never mentioned given her history of pointing out how expensive the extensions were. I happened to notice the price beneath the topper, but my friend did not see the sign. When I said something about the price, my friend decided to go with the extensions. Mary took the extensions to the register and waited for us as we walked through the store looking at the other products. She never offered to help us find anything else and stood there quietly while my friend and I talked about her hair and just random topics. Mary was not ever at one point friendly or helpful. If my friend had other choices, we'd have left and gone somewhere else. If you know exactly what you want, there's a good assortment here of extensions and toppers and wigs. They also have other hair accessories like brushes, shampoo and products. However, if you need help picking something out, this place is probably not for you.

most horrible customer service EVER- bought a hair spray on…read moresale that was defective and when I went to exchange it the owner wouldn't honor the sale price. when I questioned him he claimed his pos system wouldn't over ride the price. it was an even exchange but he made me pay the non-sale price. in addition, he had the nerve to give me attitude! DO NOT buy from this place. Owner won't honor customer.