Ithaca's community swimming pool open everyday in the Summers from Noon to 8pm. The city also owns…read morethe larger Cass Park Pool. I like this pool because it is near downtown and has other great fun outdoor places for kids to play.

We made a HUGE mistake by going with Kennedy's for our new pool filter. First of all, when they…read morefirst came out, we wanted them to help assemble and start it up for us. They could only assemble it but couldn't do anything else because of the way the old filter basket fit through the deck--we had to remove some boards on our own to get everything to fit just right. Fine, we did as they asked us. We asked them to please come back and see that we had everything cut right, fit, etc and please make sure everything is in proper working order before we do anything else. They never came back. We called a few times and patiently waited over 2 months---keep in mind we paid for the whole startup in May which included the new filter plus installation. Had we known we had to do everything on our own to begin with, we would have just gone and picked it up ourselves. Fast forward 2 months---we now have a leak in the pump seal between the motor and the filter! The whole reason we wanted someone out here to help us in the first place was so this didn't happen. So we cleaned out the cartridge, rinsed everything out---they finally come out to fix the pump seal and they wind up jamming the cartridge back into the filter so that it now won't come out, and was all all bent. We wound up having to the whole center piece out with the cartridge and return to Kennedy's at 7am before anyone went out on call because nobody would come to our home to fix this--they denied ever doing this and said they never touched our filter. WE HAD THE CARTRIDGE CLEANED OUT AND ON THE LAWN WHEN THEY ARRIVED---THEY JAMMED IT BACK IN AND DAMAGED IT. We spoke to both receptionists about this and were met with denial and them placing the blame on us, as if we made all this up! They were less than friendly or understanding. Kennedy's did replace the cartridge they damaged at no cost--and that is why they are even getting 1 star on here. 2 weeks later, the pump seal has blown again--we called back and they refused to even offer to come out to check it for us, saying we needed to unhook everything from the filter and bring it in ourselves. Again, they were confrontational on the phone, and not willing to accept responsibility for their lack of quality control. A brand new filter should work for more than a few weeks at a time! Each time they have been out, something else has subsequently happened. (Incidentally, we called another company about this and they said no problem--we'll get someone out to look at it). Furthermore, they charged us $171 for less than 30 minutes on a $19 part--and the job not done correctly. When I spoke to the receptionist on the phone the last time--I asked her how they could not stand by their name--she assured me they did--and I said if you cared enough about your customers you'd send someone out to help us fix what should not have needed to be fixed in the first place---we will NEVER recommend Kennedy's to anyone nor will we ever go back there. ABSOLUTELY HORRIBLE CUSTOMER SERVICE!

Beware!!! I needed a new motor for my hot tub. They did not have it on hand so they ordered it in…read morefor me. ($350) Being leary I specifically asked if I could return it if it wasn't the right one. They told me I could. I returned to the store the following week ( I live 25 minutes away ) because it had to be delivered to the store. It looked right so I took it home again asking if it was returnable and they said it most definitely was. My husband put it on the tub but it stuck out so far that we could not put the walls back on the tub. I returned it the next day prepared to just buy a new tub and not fight with the old one anymore but when I got to the store they told me I in fact could not return the motor (are you kidding me?!!! and yes it was the same lady) I then told them that I was going to buy a new tub from them but not if this was how you treat your customers. They still refused to give me back my money for the motor that I asked twice if it was returnable. I asked the lady. Are you seriously going to let me walk away and take a huge loss on a new hot tub over a $350 motor that I was told I could return not once but twice so I left swearing to never return? Her answer was "yes I am". I am now stuck with a motor I can not use but I have an a brand new beautiful $11,000 tub that I bought elsewhere.I will never understand how a business owner can treat their customers with such little respect.

I wanted to buy a pool last summer I went to another shop and got a quote. Charm matched the quote…read moreand installed my pool quickly and efficiently. The staff that helped us was very nice and helped us understand how it would work. The guys installing the pool was great!!

Excellent company to do business with. When you call in for service on your pool, they are always…read morequick and responsive. I had them install our pool in 2003, and they have made good on every service call I ever had. I would definitely do business with them again.

Helen Newman recreation center has bowling lanes, cardio machines, free dumbbell and crossbar…read moreweights and resistance machines, basketball and badminton courts, and swimming pool. The bowling ally is cheap, but you have to keep track of your score by hand. The gym is usually very crowded, but it is less crowded than Noyes, and does not have Olympic lift platforms or exercise balls like Noyes or Teagle. It also lacks adequate public transportation to the location on weekend and late night hours.

From the owner: Helen Newman Recreation Center includes several places to achieve your fitness goals: the Helen…read moreNewman Fitness Center, bowling alley, swimming pool, and basketball courts. Additionally, our gyms offer fitness classes through our membership program. We pride ourselves on being a safe, positive environment for any person to improve their health and fitness.

I recently joined island fitness. Since my first day there, I have been experiencing a welcoming…read moreexperience . I love the variety of the classes,machines and the warm pool. Its a great place ! Joan brown

IHF is the best fitness facility in the area. It is big and clean and there is so much equipment…read morethat you can do something different every visit. Nice array of group fitness, though I think Tues/Thurs should offer something in the 11am-1pm timeframe (preferably yoga). It has a pool, hot tub, sauna, many eliptical, stationary bikes and treadmills as well as other types of stationary machines. The view of the inlet and nearby park is wonderful while you work out. The free weight area is nice and the members and staff are very willing to help you and show you how to use the machines. The personal training pros can really help you meet your fitness goals. I love it!

Terrible, terrible experience. WE DO NOT recommend AT ALL (RUN)…read more Paid cash and waited 4 weeks for delivery (only after I called from not hearing from anyone), then it sat in multiple boxes strewn across the yard for another 3 1/2 weeks after high heat/rains, it was a mess as you could imagine. Then the Subcontractor came and ripped the liner off ground from old pool I took down and didn't come back for weeks (instead of coming to FINISH ours, he would go to others claiming he couldn't bump them, but continuously bumped me), which THEN CAUSED a MUD PIT.. it cost me more money to get modified stone then and constant labor to "try" and keep it dry.. it was a mess, then only then after repeated calls they finally came back and put the pool up and left an ABSOLUTE mess.. I now have to hire someone to remove the mounds and mounds of piles they left in the yard, on top of the empty boxes and garbage... this was hands down thee worst experience. DO YOURSELF A FAVOR AND DO NOT go here. Don't make the same mistake we made, horrific experience, absolute shame.

We purchased our pool in May. Paid in full. Waited a few weeks knowing they were busy. They…read moredelivered the pool supplies at the end of June. Which are now still sitting there in the yard ruining the grass. Then they outsourced a excavator. Who dug down deeper than the pool installers said needed to be done. He came and right off the bat tried telling us things were going cost more money due to rock and being uneven. We had all the supplies in the yard he needed. Fill, tamper etc. He said he had to come back with a different machine and could use our stuff but it will be an additional $400/500 dollars. So we ended up leveling it ourselves. Now waiting for the installer to come. 8 weeks now. Absolutely crazy. I called the store manager. She couldn't get back to me. Dorothy said it would be set up and done by the beginning of July. Dave in the warehouse says he doesn't know what their schedule is. My next step is calling the attorney generals office to report the bad business practices and services of this company. We did not order a pool in May to be able to use at the end of the summer. I understand the Covid issues however most of the counties have been in the green since the middle of June. I think the new norm is blame Covid for not providing good customer service. Outside work does not have the same guidelines as if your working in an office. Also according to Dorothy they didn't have much above ground pools left they were almost sold out and that was in May. The installers that came out to check after the excavator said he did not need to go down that deep and we could have raised it instead of digging down. We were filling it in at the time they came and they said what we were doing was good. They only need two inches. As you can see from our leveling job the ground did not need to be excavated 5-7 inches down. It just needed to be level. The excavator also left us a mound of dirt we have to remove, when when we asked him to move it to the other lot for us, he of course had to come back with a bigger machine and it would cost more. We had to refill in 3-4 inches what he took out. And level it ourselves. Right after I wrote the initial review we were called and told the pool would be installed the next day. However it's now 11:30 the next day and the pool man said it's hot, the guys feel like they are going to pass out, we can make it tomorrow. We said so we ordered the water the next day because you said you'd be here today, do we need to cancel it? He said he will try to be there by 1pm, we shall see. This is seasonal work, pool installation is only done in the summer and spring. yes it's hot in the summer, no surprise there. Pool installers did not finish on the day they came out. Coming back again.

Everyone is so friendly and helpful here. The lady lifeguard was very nice and helpful. The lady…read morewho works in the office is also super friendly and sweet. And there was a guy in a golf cart who helped us when we got lost lol hes super sweet too. The pool's amazing as well, it's our favorite section. This is such a wonderful place.

From the owner: Newberry Estate in Dallas, Pennsylvania is a totally unique luxury condominium community and…read morecountry club. The well preserved natural landscape of the 87 acre J. J. Newberry Estate has been retained by the presence of apple trees, green fairways, streams, ponds and lush woodlands. Our club offers a large heated and professionally maintained pool, pavillion with snack bar open during the summer, Par 3 Executive golf course, and four lighted tennis courts. We offer clinics and lessons with our tennis and golf pros, swim lessons from certified lifeguards and swim instructors, and many exciting member events throughout the season.