Update - 6/10/2026, 9:46 AM…read more Amber followed up with me again and called in an oral antibiotic, which was my preferred treatment option. I am hopeful that once the infection begins to clear, the pain and discomfort will also improve. I am grateful that she took the time to listen to my concerns, follow up, and help address this issue. Small acts of care and communication can make a significant difference in a patient's experience, especially when they are in pain. Because of this follow-up and willingness to help, I have updated my rating from 2 stars to 3 stars. ------------------------------------------------- At 9:17 AM on 6/10/2026, I received a follow-up call from Amber regarding my appointment. During our conversation, I shared the same concerns I had previously expressed--that I had not yet experienced any relief from the gel that was placed in my ear canal during my visit. Amber was professional and explained that relief may take anywhere from 24 to 48 hours. My review is intended to be honest, transparent, and reflective of my real-life experience.I have only been back in Dallas for three weeks and am still getting established with healthcare providers in the area. Like any patient, I came seeking help, relief, and guidance. My sincere hope is to be happy, healed, and thriving, and I look forward to feeling better soon. ----------------------------------------------- I want to start by saying that Amber was very professional and helpful. She worked with me to get an appointment scheduled for the very next day, which I truly appreciated. The medical assistant who checked me in was also kind, professional, and even offered me Tylenol because she could see that I was in pain. Unfortunately, my experience after seeing the doctor left me feeling disappointed. I came in with a swollen ear canal and severe throbbing pain. The doctor asked a few questions, applied some gel in my ear, and the visit felt very quick. I left feeling much the same as I did when I arrived, with little understanding of the treatment plan and no immediate relief from my symptoms. My appointment was at 1:15 PM, and as I write this at 5:26 PM, I am still experiencing significant pain. My blood pressure was elevated during the visit, which is unusual for me, but I believe it was due to the level of discomfort I was experiencing. I chose this provider because of the excellent reviews, so I was hopeful that I would receive more relief and guidance. At this point, I feel discouraged and uncertain about whether I should return for my follow-up appointment or seek care from another provider. I also feel that the $84 visit did not provide the value or relief I was expecting. I appreciate the professionalism of the staff, but I hope future patients with acute pain receive a more thorough evaluation, clearer communication, and a treatment plan that helps address their symptoms more effectively. One additional consideration for patients is that there is no courtesy parking available in parking lot 3.

Everyone there was amazing…read more The doctor was efficient, effective, precise, and expedient. I was in so much pain from impacted wax and accidentally yelled the f word at one point during the procedure. AMBER the front desk lady, came in the room immediately out of nowhere, held my hand and was extremely reassuring. I squeezed the heck out of her hand and she was a rock for me, truly above and beyond bedside manner. Everyone was sweet and understanding towards me also, ZERO judgment just acceptance, patience, and understanding. I HIGHLY recommend this place!

Very good ENT. Fixed my son's tubes in his office and evaluated my hearing and sinus issues. Very…read morethorough and professional.

Never got the chance to be a patient, but I did go through the initial intake. Everything was…read moreconducted over text and mobile - including sending my insurance information. The gentleman I was communicating with was "Andrew". After taking my information, Andrew said that the Doctor (and he used my last name, instead of Dr. Hardin)'s staff would reach out to me. It's been two weeks, and Andrew doesn't reply to texts anymore. Found a new doctor whom I couldn't be happier with. There's a reason Dr. Hardin has a low score on Yelp. Keep moving and go somewhere else.

I loved the fact that Dr. Pandit and his whole team worked with me to figure out the best way to…read moreaddress my health issues which were primarily allergies and sinus concerns. They guided me through my treatment plan, starting with allergy testing. Once that was under control, we looked at how to better my lifestyle to reduce my reactions. He recommended the air purifier and staying disciplined with my allergy medicines. While my symptoms got much better as a result, my chronic sinus infections were still an issue. It was only then after addressing all the underlying issues first that we pursued surgery. The balloon sinuplasty was fantastic and painless, and the recovery time was equally quick and pain free - I have yet to take a single Tylenol. I was very informed at every step of the way; I feel the entire team are my advocates and always have my best interests in mind.

The staff is professional, courteous and efficient. The entire experience from diagnosis to…read moretreatment to follow up was seamless and easy. I would highly recommended Dr. Pandit to anyone.

I am so impressed with Dr Agan. She assisted in my surgery removing displaced hardware from a…read moreprevious ACDF. I was scheduled for surgery when COVID restrictions were put in place, pushing my surgery date to who knows when! She, along with Dr Vira were amazing in advocating for me even post operatives. Being both a patient and a provider, I appreciate her more than I can say!

Very nice people 100% recommended Got attended very fast…read morefirst time going and really liked it

I am a singer & I went to see Dr. West about my chronic hoarseness & throat soreness .He went to…read morepreform a scope on me & prescribe me a helpful steroid for my chords. He was very honest and didn't over sensationalize a "condition". Dr. West is fair and personable and his staff is friendly. I highly recommend this ENT office.

Great experience. Helpful staff. Doctor listens and has…read moreanswers to you concerns. Appointment kept on time.

My experience with Dr. Pandit and his staff was extremely disappointing. During my first visit, I…read morecame prepared with my blood results from my PCP, which I had already emailed to his office prior to the appointment. When Dr. Pandit came in, he asked where my thyroid and Chronic Fatigue Syndrome results were - which made it clear that neither he nor his staff had thoroughly reviewed my labs. My thyroid results were clearly included in what I sent. Despite that, I proceeded with the visit. Later that same week, I called his staff to follow up and asked them to review my blood work again. They told me they would submit a request to my PCP to get all my results, even though I had already provided them. When I checked in the following week, they said they still hadn't heard back from my PCP. By that point, I had already received my Chronic Fatigue Syndrome results and wanted to send those over as well. I repeatedly asked the staff to review my original blood work because my thyroid results were already there, but they kept brushing me off. After several calls, they finally reviewed it and admitted that my thyroid results were indeed included. I then asked them to confirm whether the Chronic Fatigue Syndrome results I was about to submit were the correct ones Dr. Pandit needed to review before my next visit -- because he had specifically mentioned that he needed to see those results before proceeding. Instead of helping, two different nursing members raised their voices at me, saying they didn't know because the doctor wasn't in. I politely asked if they could confirm with him later and get back to me, but they both said the doctor "didn't have time for that" and that I would just have to wait until my next visit. I explained that I wanted to be proactive and make sure I had all the necessary labs ready ahead of time, but they dismissed me again, saying the doctor would "probably be fine with it." When I asked if they could review the doctor's notes, they said they didn't have access to them but somehow insisted the doctor already had everything he requested - which felt dismissive, confusing, and inconsistent. The staff's tone and attitude made it clear that my health concerns were not a priority to them. If this is how the staff behaves toward patients, I can only imagine how things are handled behind the scenes with the Doctor. After reading other reviews, it now makes sense why many people have shared similar frustrations - and it's hard not to believe that this office may be buying positive reviews for marketing purposes. My health is my top priority, but it was evident that it isn't theirs. I would not recommend this office to anyone looking for a doctor or staff who truly care, communicate clearly, or take the time to review patient information properly.

Dr. Pandit has made such a huge impact on me that I cannot say thank you enough. Several years ago…read morehe performed a surgery for my deviated septum. I am now able to breathe freely and the impact on my overall health has been huge. Additionally he has guided me in coping with my allergies which I have had all of my life. He also recommended ear tubes that have enabled me to have better hearing than I have ever had. Thank you, Dr. Pandit!

From the owner: Dallas ENT provides care for the ear, nose, and throat, specializing in the medical and surgical…read moretreatment of pediatric and adult ear, nose, and throat issues, including allergies, sleep apnea and snoring, hearing and voice disorders, endoscopic sinus surgery, and head and neck surgery.

I scheduled a new patient appointment at Aspire Allergy and Sinus, received and completed all my…read moreonline paperwork. I followed the weeklong instructions to prep for allergy testing. After numerous back and forth calls to Aspire confirming that my insurance was accepted and the provider was covered I was informed everything was good to go for my appointment and had my referral from my PCP. The woman on the phone who works with Aspire called my doctors office to confirm the referral and I checked twice with Aspire to confirm and received my appointment confirmation text. I showed up to my appointment 15 minutes prior and went to check in. The morning of my appointment, when I went to my appointment, I checked in at the front desk and the woman told me that the provider isn't accepted by my insurance!! Why would Aspire lie to me and tell me everything was good to go when in fact it wasn't?!? I took off a day of work for my 'allergy testing'. Terrible customer service, why straight up lie to potential clients?! Very disappointed and appalled that I was lied to, why wouldn't anyone from this office contact me and let me know before I spend 45 minutes drive time just to the location to find out the provider isn't covered?! An additional 45 minute drive home and frustrated. Why, just why?! Please learn to provide better customer service to your patients. My allergies have been terrible and I've suffered at minimum a sinus infection every month. I'd only like to get allergy tested and start treatment. Not sure how hard that can be??

Once again inconvenienced.leaving this place to anew doctor. This company is so I unorganized. Who…read moreis checking for "expired" injections so that patients are inconvenienced to show up to be told they need to reschedule. And why when rescheduled my injections are still not here but with the office manager who also is not here. We are now some time after my appointment was to start and I was told it would be another 40 minutes or I can be even more inconvenienced and reschedule. Smart mouth nurses and a total disregard for patients time and risk level to this pandemic. Utterly pissed off.

I was referred to this practice. I hope that you never have to be referred to these people. Not…read morebecause they're not really good at what they do, but because if you are referred to them you have a situation on your hands. My situation was not fun and took me a little by surprise. I had what I thought was a skin blemish taken off by a Mohs Surgeon and it came back as melanoma. Scared is an understatement, but the Mohs surgeon assured me these were the right people for me to see. My office visit with Dr. Britt was informative and helped build my confidence that this was the guy I needed to help me. He informed I would require additional surgery and testing and consulted with me about all the potential outcomes. His office staff followed up to schedule, just as he said they would. The communication was thorough and always followed by an email detailing my pre-surgical instructions. The day of my procedure everything went exactly as Dr. Britt had advised it would. If you need them, these are the folks you want in your corner, but once again, I hope you never need them!

Efficient , courtesy , professional , Discussed symptoms and…read moreresponded with referral.

There are lots of great doctors and Dr Tuelson is one. He was recommended by a previous ENT doctor…read morethat had been treating me. I was having some issues around my vocal cords and was told he was great. He is. I had to have a few surgeries around my vocal cords for about 5 years. 8 total surgeries and 6 by Dr Truelson from 2002-2006. He is a caring, considerate and comforting expert in his field. He quickly builds trusts. He's very open to ideas and thoughts. My recent visit was for something I thought might be happening again. He was concerned about that plus some other items that could be more serious. He suggested another ENT for the previous issue that was occurring again and made sure we ruled out anything new and more serious. The UTSW Medical School is very lucky to have Dr Truelson and I would strongly recommend him.

My wife had been a patient of Dr. John M. Truelson for 12-13 years, after she had been diagnosed…read morewith two cancers: colo-rectal and esophageal. The first 8-9 years were fine. She would see Dr Truelson for her annual check-up after having completed her Radiation and Chemo Therapy treatments and been declared cancer free for 6+ years. Because of the intensity of my Wife's throat radiation she had been unable to swallow and eat ever since the completion of the treatments. During this time, she would see another Doctor, Dr. Burdick, who would perform monthly esophageal stretching's to help with her breathing and the "long shot" expectation that she would be able to swallow and eat again(rather than her daily Peg Tube feedings). Last fall while performing a stretching, Dr Burdick discovered an infection in my wife's throat and said we should consult with Dr. Truelson to determine a course of action for a cure. Dr Truelson examined my wife and scheduled a surgery in order to be able to take a culture and biopsy to determine the cause of the infection and how to get rid of it. He determined that it was Not Cancer Based upon the results of the biopsy and culture, Dr Truelson recommended a two prong approach: 1. Antibiotics 2. 40 Hyperbaric Oxygen Treatments Dr Truelson referred us to the Infectious Diseases Department where my wife underwent an antibiotic program and once completed, Dr Truelson said we should start the Hyperbaric Oxygen Treatments. I asked Dr Truelson for a referral and he said "You'll have to find your own company and once you have, I'll send over a referral" WHAT??? I found a Company after hours on the Internet and numerous phone calls and we started the treatments is November 2020. After two or three treatments, my wife was having some ear popping issues so I called Dr Truelson and explained the situation and his response " Well if you'll get the plastic tubing, I'll put them in your wife's ears". WHAT??? After a few more treatments the popping in her ears went away so we didn't have to inconvenience Dr Truelson to insert the plastic tubing! After approximately 10-12 treatments my wife was experiencing a considerable amount of sputum and was going through a box of Kleenex and 1/2 can of Saline Solution EVERY DAY. I called Dr Truelson to see how my wife could get some relief and his answer " There's nothing we can do and maybe I misdiagnosed Your wife and the cancer had returned" WHAT??? I talked with my wife and told her we should go see another ENT doctor and get a second opinion. She didn't want to and just wanted to continue the treatments and hope for the best. I continued to bring up getting a second opinion and finally after her 20th treatment on December 18, 2020, my wife agreed to get a second opinion. The next day, December 19th, my beautiful wife of 47 tears passed away.