Dean Ballenger Agency is the absolute best agent I have ever had. Honestly, I can't recommend…read morehighly enough. I've referred friends and family members here and everyone has been very happy with their service. This agency has saved me hundreds of dollars a year on my auto and homeowner policies. All of their employees are very knowledgeable and extremely friendly. Every time I have had a question they have had an answer. And they always return phone calls promptly. It is wonderful to have a local insurance agency that is responsive to the needs of their customers. Excellent customer service is rare these days but you will find it at Dean Ballenger Agency.

Best insurance agency in Indiana! Dean and staff go out of their way to make sure their clients are…read moretaken care of and they take the time to listen. I love how much they involve their clients in their activities and how often they give back to their community. The bike give away is impressive.

I was referred to Osborn Insurance Agency and I was not disappointed. Chris spent time with me…read moretalking about my concerns and needs. I had been worried about my situation but not only did he put my mind at ease, he answered my questions, gave me great advice, got me quotes really fast, and despite my situation it ends up I am saving money! Chris made the hard and not fun task of shopping for Insurance very easy and I feel like a better consumer of insurance now that I'm working with him and his team. Highly recommend!!!

Agency has poor communication, follow-up, & is unprofessional. You have to call/email numerous…read moretimes to get a response. It was absolutely necessary to check the policy because it is common to find errors. When pointed out mistakes they blame you for making changes to correct their mistake. Learned more about options at Erie from other places that was never shared by Obsborn over the years.

Cory is extremely competent about my insurance needs and potential solutions, and very responsive…read moreto my questions and concerns. He has been consistently helpful since my previous agent retired. I would highly recommend to my family and friends.

Shook State Farm is very amazing! They really helped me with my insurance needs! Reach out for help!read more

Todd Butler made the process of changing insurance companies a breeze! Very helpful, easy to…read moretransition information and saved us money!

I have maintained renter's insurance and auto coverage through Teresa's office for the past two…read moreyears. Her and her staff have always been extremely friendly, responsive, and knowledgeable. Today, Annette was very helpful when I called to inquire about a new clause my landlord added to our lease agreement related to the specifics of my rental coverage. She explained what the intent of the clause was and helped me to get everything in order. While I have been fortunate enough to never have to file a claim, I am certain the same level of expertise and assistance this office has demonstrated would carry over to that process as well.

Karla was amazing - she's a great communicator and turned around my application to insure a new car…read morewithin a day. Highly recommend this State Farm office!

When our State Farm rep of 15 years retired, I wondered who would take their place. Libunao State…read moreFarm was assigned to us, and they alway take care of us. They go above and beyond, and their staff are always so warm, welcoming, and genuine. I truly recommend them for all of your insurance needs!!

Worked with Gabe switching over our house and autos, he made it an easy process and saved us a…read moregreat amount! He answered all our questions quickly and professionally.

I would definitely recommend PRM for all your insurance needs. Steve was able to double my coverage…read moreand still save me money. They are polite, responsive, and always willing to answer my questions. Plus, they're a local father/son business, which I find very appealing in today's world of massive, multinational corporations. They give free quotes too, so just call them! Maybe they'll save you some money too.

Steve is one of the most genuine people I know! Professional and knowledgeable? Sure, but he goes…read moreway beyond that for his customers and prospects. I would recommend him to anyone as I know they will be well taken care of!

Terrible. Emailed to my request saying they only focus on bundles with home and auto. Not one or…read morethe other. First red flag. I didn't get a response after writing back that I'm only shopping home insurance. Second red flag. Maybe they're doing quite well and only focus on those particular households that are looking for both. One would think it's a copy/paste response with an obvious error because the agent wrote something I didn't provide...that my daughter "may be moving out of state". She's quite young, my wife and our marriage are both solid, I'm not going to ship her off to a random state 1,000 miles away....that response was very weird. THIRD RED FLAG! At the end of the email they asked to provide a review, so here it is.

Penwell has been amazing. No one wants to get into an accident but if you do, you want to have the…read morebest, most proactive team behind you. Penwell has been that and more. I cannot recommend them enough!

Needed to rent a car on the fly and contacted this location via my companies site to reserve which…read moreshould allow for corporate discounts. I arrived at my scheduled time and there was just one person ahead of me and they were wrapping up so I didn't wait long. I have rented from other locations and there have been long lines so I was impressed that my wait was less than 5 minutes. The person checking me in was nice. He moved along quickly and let me know they only had two cars they could rent, a Toyota, or a very tiny car which shall remain nameless! I told him either were fine because I was in a bit of a hurry, he said you know what, let me get the Toyota ready for you I think you would be better suited in that car. I said sure okay. He went to get the keys and came back to let me know that it didn't have enough gas in it to rent it and that someone was going to run to the gas station to fuel it if I didn't mind waiting. I let him know I would go ahead with the tiny car. He talked it up letting me know it was pretty new and that maybe I would love it. I liked that he know it was a downgrade but tried to make the best of it, not just assuming that car would be fine, so I appreciated his humor. We checked out the car quickly, signed a few documents and I was on my way. The only reason I didn't give a 5 star is because I have rented from other Enterprise before which I will not name the location and I was not charged a $300 deposit. This located charged a $300 deposit which I find a bit unusual. Since I was paying with a credit card not a debit card, seems like I shouldn't also be charged such a large deposit for a day rental. Just my feedback, when I mentioned it the guy helping me said all locations should be doing that and maybe they didn't because I rented several times at that location. Maybe. Not sure, but since it is with my work company seems that shouldn't be a thing, that's why not the 5 stars. Otherwise my experience was fine. I see the lower ratings from other people and it seems like it was around the insurance coverage. My credit card company provides really good coverage in addition to my own coverage plus my company coverage so that wasn't an issue for me.

This is super late, but the service we experienced deserves to be acknowledged. We rented a car…read morewhile visiting Fishers back in June, and the staff were exceptional: helpful, supportive and patient about our concerns, and super flexible when we had to make adjustments. Thank you for a great experience!