Requested to have timing set on a 1975 Oldsmobile Cutlass Supreme …read more I was quoted $225 I was not home at the time . mechanic sent video confirming the car was running . Once I arrived home realized the Job was not completed as the main adjustment bolt for the distributor wasn't tight and did not the timing adjustment. The guy claimed he'd come back to rectify the situation, but since I paid him on Venmo friends and family he no showed me and ignored all further contact. Pick a different guy this company has bad practices and shady customer service. Don't waist your time and money

From the owner: First Choice Mobile Auto Repair Same day service…read moreExcellent customer care Ase certified master mechanics No job to big or small We treat your car like it was our own Thousands of satisfied customers We give lifetime warranty Over 35 years experience

It really makes me mad because you said you fixed the leak and the car never ran for almost 2 hours…read moreyou were done and left I have video proof if you would like me to send it if you didn't notice I have cameras in the garage and outside the garage so yea NOT INCLUDING THE HOSE YOU BROKE AND TRIED TO FIX IT WITH SOME CLAMPS. I HAD TO PAY EXTRA TO GET THAT FIXED SO YEAH, TRY AGAIN

Terrible decision, this guy pulled up. Started the job and left with some of my parts. Claim they…read morewere missing. Never communicated anything in person. Waited until I turned my back and pulled away so fast he didn't respond for 2days with threats

My first two encounters with this shop back in the winter of 2025 were good. The first time, a…read moreblond, kind mechanic did some troubleshooting due to a noise I was hearing but wasn't able to find anything, and didn't charge me. The second time, in December, my check-engine light went on due to the EGR system. I had had work done on this system before, so it was troublesome that the check-engine light was illuminating yet again. When I brought it to this shop, I was hoping to see the same mechanic who helped me before (Isaiah?). I didn't, but another mechanic did, a tall, dark-haired man who was also kind (Joel?). He replaced my EGR valve. The check-engine light stayed off for 2-3 months; then, it tripped again (not a commentary on "Joel's" work as I know the fuel/air intake can be an issue). So, I took it back to this NRH shop (7659 Blvd 26), hoping to see "Joel" again and see if he could remedy the problem, hopefully for minimal or no cost since I'd already paid $225 to have this repaired. Alas, "Joel" was not there. Nor was "Isaiah". Only one guy I'd seen before in my previous visits was still there; I assume he is the manager, perhaps the owner. All other personnel I didn't recognize, including a stocky guy in black sweatpants whom I'd never seen before. The "manager" and a very young man, perhaps his son, told me to come back the next day because the "main" mechanic (I assumed "Joel") was out sick but would be back tomorrow. The "manager" told me to bring my receipt; I don't mind that, but with the work having been done recently, in December, couldn't they verify it via their computer system? I showed up the following day, receipt in hand, and showed it to the "manager". He went in the shop to talk to the "stocky guy" and returned a few minutes later, stating that the part that was installed was defective and that he'd just charge me for labor. What I'm wondering is how he was able to determine that the part was defective so quickly if that was really the case. Things didn't add up in this and subsequent situations. On 02-28-2026, I wish I'd never handed over my keys, that's for sure. Sitting in the waiting room for 90 minutes or so, seeing more customers come in one after another, gave me time to think. "Isaiah" is gone. "Joel" is gone. All new people. They said their "main" mechanic would be here today, but he's not. No computerized system of tracking receipts/work. I really doubt that EGR valve is defective. I started to have a really, REALLY ... REALLY BAD FEELING. It was one of those kinds of 6th-sense feelings that you should NEVER ignore. So, I got the ball rolling ... With some resistance, I was able to get my car back. I also had to ASK for my receipt. That was another red flag. Anyway, as soon as I left, something was blatantly not right. At first, I thought, "Oh it's just me." I had to push the brake pedal really hard to get my vehicle to come to a ROLLING stop, not an on-demand stop. It wouldn't do the latter at all. So I drove it around this strip-mall parking lot for a bit. There was no way I was going back to that stocky guy and risk more damage. I managed to get on the highway, but the problem was becoming more difficult to manage in busy traffic. I exited as soon as I could. I took it to a Discount Tire out of not knowing where to take it because I'd been a customer of theirs in the past. Well, THAT didn't do me any good! Then I saw Mavis across the street had "brakes" on their sign, so I took it there. At Mavis, two up and coming mechanics came out, to help me, James & Mustafa. Colton assisted as well. I popped the hood. Lo & behold, a Wal-mart plastic shopping bag was deliberately stuck and clamped down between the air filter and the intake duct. Then James found that my nearby brake line had been disconnected and that a pair of channel locks were still lying near one of my hood-locks, under the hood during my unexpected trip to Mavis. That explains why that hood-lock now sits incorrectly above the hood and the hood lock pin is broken. Gee, thanks Stocky! All of this to say this: I think what's going on here is the "manager" of this 7659 NRH Auto shop on Blvd 26 is probably either not paying his qualified mechanics enough and/or not giving them enough time off (They're open everyday, not that that matters unless you want to increase your auto repairs and waste your precious time.) To deal with not enough mechanics, he brings in a willing party ("Stocky") who is obviously not qualified (ASE certified). So, James and Mustafa got me safely back on the road, and Colton helped smooth out the rough spots in my shaken-up state upon seeing the damage done. It became apparent that when James and Mustafa were taking off the Wal-mart bag, that Stocky had already damaged the edge of the intake duct. So, Stocky has costed me $30 for a new intake duct and $100 for the broken hood lock, not to mention wasted time and the frustration with a business/persons that lie.

I needed two studs replaced on my 2008 Acura MDX. Joseph was communicative and helpful when…read moresearching for an auto shop. I drove from Lewisville for this repair. Him and his brother were cool guys to do business with. The pricing was definitely reasonable. If I need something else done, I'm coming to them because they perform quality work.

Hello, Tim is 5…read moreSTARS . On time, honest quality, fair, dependable and great fast customer service! I recommend him for all my vehicles needs. NIKI

Wonderful experience--can I say that about a dead battery? Yes I can. Very helpful, enthusiastic,…read moreknowledgeable guy. I would call him again with no reservations whatsoever.

Owner is super nice & down to earth! My car needed new control arms, suspension, struts, tire rod &…read morefixed within 1 day! It's been 3 days and no issues and feels like driving a brand new car! Highly recommended -Franklin

Saved me big time. Was 50 miles from home and got a critical battery charging failure indicator in…read moremy BMW. Called these guys up, they got me in right away, provided accurate and honest diagnostics, completed the repair same day, and saved me a ton of money/time/hassle in what could have very easily been a much more stressful and expensive situation. Go out of your way to bring your car here

I'm out 2k because they busted my radiator during a coolant flush. I am now being completely…read moreignored by them. I have submitted a claim and have heard nothing. It's been a week. DO NOT GO HERE.

I have used this business a few times over the years for tasks I am not equipped to do myself,…read morealways quoted fair price for what I need Always pleased with service I also have observed staff explaining problems to other customers not in the know so they understand better what is wrong and how to repair the problem I have over 10 years in aircraft repair, 20 years repairing industrial manufacturing equipment, and experienced in doing most of my auto repairs all my life I recommend this business

The service at the Fossil Creek location is amazing. I needed a new battery, Clayton was there to…read moremeet me within 5 minutes and after a few diagnostics they replaced my battery in less than 30 minutes on a Friday just before they were about to close. Above and beyond service to get me back on the road. #Christian Brothers Fossil Creek #Clayton and Ethan

We took our vehicle in with a check engine light - $800 later a "small system leak" was (allegedly)…read morerepaired with assurances of a warranty. Less than a week later the check engine light returned with the same error code. They want another $700 to repair what they missed the first time. No thank you. Not interested in another check engine light right after we drive away. We will make sure to take our four vehicles anywhere else from now on.

Called them same day to do a brake, rotor, and brake pad replacement. They were able to get me in…read morethe same day and perform the work in an extremely timely matter. The cost was more than reasonable. They do exceptional work. Thanks to Abdul and his team. Highly recommend them.

Buyer Beware - Dishonest Car Sales…read more This place is running shady business practices. They will look you in the eye and lie about the condition of the cars they're selling. Some of the vehicles they put on the lot still have active bank loans or liens attached, which means you could end up stuck with legal and financial problems after you've already paid them. They don't disclose the truth, and once they've got your money, the problems are yours to deal with. This is not an honest dealership -- it's a scam operation. If you value your money and peace of mind, stay far away from here. There are plenty of reputable shops out there -- this is NOT one of them.

Try to keep this from getting TLDR. I guess the short story is this place did great work…read more I bought a used car years ago, it had a "performance" muffler on it. After putting up with the loud exhaust for a couple years, I was done. I went to a place that was closer to me at the time, and they put a stock muffler on it. Still had a little rumble, but told not much to do about it. Job well done, or so I thought. Few years later, I start noticing a rattle on startup. It's not bad, it goes away after warm up. I carry on. Few months ago, it gets worse, still goes away, but I think I might have a transmission issue. Friend of mine I'm telling about it said he had the same thing once and he had a broken bracket on his exhaust system. I get under and see this mess. Cracked welds, pipe separated from the muffler. Also, they didn't install a mounting support above the pipe, probably one of the reasons it broke. Well, not going back to that place. I did a little research, and Big Johns looked like the best place. Little out of my way, but I wanted to make sure this time things went better. I believe John was there when I arrived, and had another guy who worked with him. I mentioned the whole problem, plus said it was still a little loud. He suggested a slightly bigger muffler, plus he installed a bracket support where the other place hadn't, and also redid the other two supports that were in place. The new supports were obviously more heavy duty. It did the trick. Also, I noticed my car was running better and a couple of issues had gone away. Car is now running like it did before all this started, and it's the quietest it's ever been. Charged me $200 and it was well worth it. At this point, I'm pretty happy. Be aware that when I was there, they only work on one car at a time. I don't know if he utilizes the other garage bay, but they work fast. It took maybe 30 minutes or so to do the job.

A few years ago I had an Chevy HHR that needed a new muffler. The dealership said it was all in one…read morepiece which was upwards of $800. I went to John and he cut and welded in a new piece. $220 out the door. His work is amazing and fair price. Now I want to upgrade my muffler on a 6.2L GMC Denali and this is the only place I will go.