I took my older Subaru to Ichiban after getting an expensive estimate someplace else. They…read moreinspected my car and discussed all the recommended repairs with me in detail. Once they began work, Ray kept me updated about progress with daily phone calls. I had most of the recommended work done and still walked out with a smaller bill than I would have had paying for one of the two repairs at the other place. I'm very happy with the work they did and will be giving them more work in the future.

EDIT: 6/3/24: Spoke…read morewith Dave. I have no doubt that they can do a good job, as seen with these other positive reviews, but in the same manner that they are professionals in this field, I am surprised they did not find anything wrong with the master cylinder, which does have a direct influence on the clutch. Dave mentioned multiple times that his men did not find an issue with the cylinder at the time of inspection, so "technically" they did their jobs. I should point out, that Dave also said that they test driven it by 10 miles. 10 miles and no issues apparently, yet 2 miles of our struggle before the car gave out. I attached 2 new photos showing the odometer. Unless the paper printed on the day I picked up the keys aren't up to date (and if so, why was I given paperwork that's not up to date?) I am hesitant to believe the car was test driven. With the complimentary oil change + 10% discount on next repair offered, my boyfriend is very open to bringing his car back and if next time the car is properly serviced I am willing to update the reviews. ***** EDIT (Morning of 6/1/24): Tried calling your "24/7" assistance listed on your website. It's just your company's phone number sending us directly to voice mail. We need the car today. My boyfriend is missing out an annual event he wanted to go to deal with this matter. He can't even drive it to a different repair shop as he can't change gears anymore. Getting it towed, which is costing us unnecessary fees too!! Unbelievable!! ***** My boyfriend drives a manual car and was in need of a new clutch. He hesitates in bringing his car anywhere but Redline in Arlington. Since it's far, I suggested that he give other auto repair shops a chance, something he hasn't done before since he knows that finding a good mechanic is hard. Same here, but we wanted to have hope that his car can be fixed properly in Fort Worth. We thought wrong. Upon arriving, the men were very nice. Because their customer service skills were great, we assumed they were going to do a good job. My boyfriend even spoke fondly about Ichiban Autos even before repairs started. The men at the front were also responsive, informing us of the costs, labor, & parts that need replacement. Take a look at the photos for the amount of things replaced. Cost? Over $2k. And because Ichiban closes on the weekends, you'd think they'll make sure their Friday clients would be ensured that their cars would be drivable. Unfortunately, not us. As my boyfriend was flying back from a work trip, we couldn't get his car till 10 PM, long after Ichiban closed. At 10 PM, we retrieved the car, excited to drive it when... HIS CLUTCH IS LOOSE! Both of us tried it and it feels wrong. NO resistance on the clutch pedal, and he couldn't put the shifter into gear! How is this acceptable! He managed to drive the car off premises but as he got closer to my apartment, literally 2 miles away, he had stopped because he couldn't change gears anymore. That's right, 2 MILES by 11 PM, my boyfriend and his car remain stuck on the side of the road, parallel parked at some street and praying that he doesn't get towed. I did not pay over $2k just to retrieve a car that's not operating properly. Did anyone even test drive it? You guys had the car from Wednesday till Friday. Called me at 9:30 AM stating it's ready, and I didn't even come till 2 PM to pick it up, giving you guys plenty of time to test drive/check for any errors/tighten any loose ends. Since Ichiban is closed, our night, our weekend, is ruined. I really wished I could've given this place 5 stars, the men were nice but the service we received is unacceptable. A simple clutch check/test drive would've signaled to you guys that something is off. Ichiban Autos, we are extremely disappointed.

In August 2025 I got a thermostat housing component replaced for a coolant leak about $600…read more It is now 3/6, my car has still been hitting the hot mark for a couple months since back in Jan 2026 too but I just got the chance to take to a new mechanic who gave me the run down that the housing component is massively leaking still. Called up there and they said "thats 6 months, our warranty is like 5 months"; Of course I'm being told the warranty is shorter than the period since they've "repaired it". The mechanic I just went to (Bk auto repair) insures a 2 year warranty or 10000 miles. So I guess pick your mechanics who will actually fix things, and if something goes wrong on their part, fixes it right again.

I walked into Richland Auto Care expecting at least a simple "Hello" or "We'll be right with you."…read moreInstead, I stepped into a wall of silence. The door chime rang loudly, yet every staff member kept their heads down as if I didn't exist. I stood there for what felt like an eternity--long enough for two different employees to walk past without so much as a glance. It was awkward, frustrating, and downright rude. If a shop can't extend the most basic courtesy of acknowledging a paying customer, how can I trust them with something as important as my car? I walked out feeling invisible and disrespected, and I will never return.

This place is Awesome. They are so friendly and fast. I won't take my car to anyone else.read more

Great effective team. Got my leaking turbo charger replaced with them back in December of 2025…read more Wanted to give it some time since it wasn't a small job to see how it is after a couple of months but it proved to be perfect. I'm definitely trusting them with my next repair

The staff at Grumpy Automotive provided excellent customer service. I am from Mississippi and…read moreneeded a diagnostic test to determine the issue with my vehicle. Not only did they perform the diagnostic, but they also fixed the problem promptly and professionally. I truly appreciate their outstanding service and willingness to help. I highly recommend Grumpy Automotive to anyone in need of reliable automotive repair services.

Be careful they will give you a price to work on your car and raise that price by lying saying…read moresomething else is wrong or needed.

since they had a change in personnel two months ago service has gone down a lot. repairs are taking…read morelonger and appear to be very short with technicians. While I have been pleased with the work done over the last 20 plus years i may have to find a new repair shop

I'm out 2k because they busted my radiator during a coolant flush. I am now being completely…read moreignored by them. I have submitted a claim and have heard nothing. It's been a week. DO NOT GO HERE.

Professionals & honest individuals knew what they were doing and I will definitely be back.read more

Fast Honest Service, This Seniors is a place you can depend on. I have been going to there Honda…read morerepair shop for years, then purchased Highlander, and now I use Lexutech only that way all your repairs are on computer so you can call and ask. Happy Trails Chris Gotcha

Hello, Tim is 5…read moreSTARS . On time, honest quality, fair, dependable and great fast customer service! I recommend him for all my vehicles needs. NIKI

Excellent communicator, great feedback and super service ! Say nothing more ! Ohh wait - - -…read more Superb ! ! !

Outstanding Customer Service!…read more I just want to say that this was one of the most wonderful experiences I've ever had when getting an oil change. I went in on Saturday, August 15, 2026, knowing that I needed an oil change, oil filter, and engine air filter. I had also gone a little over on my air filter, and my check engine light had recently come on. I had already checked my truck on the diagnostic machine at work and knew everything was okay--the air filter was simply due to be changed. Honestly, I went in expecting that I might get the usual upsell: someone telling me I needed a diagnostic test, additional services, or repairs that I didn't actually need. That never happened. The young man who helped me, Ethan, was extremely knowledgeable, professional, and honest. He checked my A/C cabin filter, showed it to me, and explained that it should be replaced. I said, "Okay, let's get it done." And that was it. He never once tried to upsell me on anything else. I got my keys and left. I drove to pick up my daughter, and after the truck completed its normal reset, the check engine light went off--just as I knew it would. I actually went back afterward because I wanted to thank Ethan personally and give him a well-deserved tip. That's how impressed I was with the service. If you're looking for a place where you can get a good oil change, be treated with respect, and not be pressured into buying a bunch of things you don't need, come here and ask for Ethan. He's awesome! And I also want to give a shout-out to the gentleman at the register. He was great as well. Honest service, knowledgeable employees, and no unnecessary upselling. That's the kind of customer service that deserves recognition.

I can't say enough good things about Express Lube and Car Care in Haltom City…read more On a Sunday afternoon, our car broke down while my family of 6 and I were traveling and still five hours from home. To make things worse, at one point we even locked the keys inside the car. It was one of those days you just don't forget. The entire team stepped up in a huge way. They helped us get the car unlocked, made multiple trips to the parts store, and even stayed late past closing on a Sunday evening just so we could get back on the road and make it home that night. They were so patient and kind with us -- especially with our kids -- which meant more than they probably realize during such a stressful day. What really surprised me was the bill at the end. With all the extra effort and the situation we were in, they absolutely could have charged a fortune. Instead, the price was more than fair and honestly much less than I expected. If we lived anywhere near Haltom City, they would be our go-to shop without question. Truly good people who care about their customers. Highly recommend!