I called Briggs and told them what I had over the phone, then sent photos .. I got a response that…read moreessentially said we are looking for paintings and designer high end goods( I had 4 pair of Manolo Bhlanik heels) . when I emailed back to question they now said we only want estates of over $10 ,000. I've sent them quite a few customers over the years, but never again. left a bad taste in my mouth. bad business. I'm done.

My mother and I had an excellent experience with Briggs as sellers of antiquities. My mom was…read moredownsizing into a smaller residence, and had to give up many precious antiques that she and her mother had collected for years. Everything that Briggs did to handle the estate was top-notch: from initial communication about the process and their pricing structure, to carefully packing and moving the items, to researching and assessing each piece, and finally, to selling the items with detailed, accurate descriptions, then providing a detailed list of what sold, for how much, and a check sent within a month of the last sale. Josie from Briggs was great both on the phone and over email (and in person, per my mom). My mom said she couldn't be happier with Briggs - even if some items didn't fetch as much money as we had hoped they would, we felt like everything was handled very professionally and fairly - and sometimes, antiques just don't go for as much as you'd think they would. It's a finicky market. Many thanks to Josie and the Briggs team for their outstanding professionalism and service!

If you want top notch customer service, then Benari is the place…read more My husband emailed this family owned jewelry store to inquire about a watch. He received an email within the day and we had an appointment. There is plenty of parking in the lot. The store is beautiful with TONS of items to choose from with very reasonable prices. Customer Service is top notch. Bobby helped us pick out two beautiful watches for our wedding anniversary. We also found some amazing earrings which I wear every day. I can't wait to go back and pick out my next piece of jewelry. :) This is my go to store. I can't rave enough about the customer service. I'll be back.

I met with Bobby to discuss the purchase of a new Rolex Yacht Master. His knowledge about the…read moreRolex brand and explanation of the purchasing process was OUTSTANDING! He willingly dedicated as much time as necessary to answer all my questions and truly enhanced my entire purchase order experience while visiting this store. If you are interested in purchasing a new Rolex, I highly recommend Benari at Newtown Square and ask for Bobby.

Had some batteries replaced in a couple of watches. It was done while I waited, watches were set to…read morethe correct time, and he even explained how the timer worked on one of them. The shop itself is fascinating, with clocks and watches of every description on display. Highly recommended!

Thr couple who owns this shop are very helpful, knowledgeable, and kind. They're not the most tech…read moresavvy, so you won't find a company website but if you give them an old school phone call or simply show up during business hours they're super friendly, welcoming, and eager to assist. They can do all kinds of work, from a simple watch battery change, to fixing antique clocks-- even better, they've got a stash of old parts on hand so they might be able to do quick fixes right on the spot. These are true craftsmen, a dying breed. We are lucky to have such a niche store in our neighborhood!

Selling Jewelry. Owner took items into back room. Nothing was Weighed or Tested in front of me. Was…read morequoted a price. $1535. Seemed a little low. Owner irate when I asked about weights & refused to disclose. I left & got 2nd appraisal, everything tested & weighed in front of me on the counter. Offered $3310 on the spot. 80% of melt value. Beware. Patronize at your own risk.

We needed to have some jewelry appraised. Ron, the owner was very knowledgeable, and helpful and…read morereally took his time with us. We were so pleasantly surprised at how quickly we received a call that everything was done and ready for us to pick up. Definitely recommend Ron and Big Diamond Importers to all.

Absolutely pathetic. Brought over some jewelry to test the waters on their integrity. I knew what I…read morehad. Wanted to find a trustworthy jeweler in the area. All of my jewelry is authentic and stones ALL genuine. ANDY I'm assuming instantly said the jewelry I had him take a look at was synthetic. I made a comment about the stone being spinel & his wife looked surprised. He still offered to buy it. But I just lost all trust and took my things and left. Maybe he was taking advantage of me as a young minority. OR maybe he needs some more education in gemstones working at a custom jewelry shop. SMH. Save your time and sell elsewhere & GET YOUR STONES RETESTED!!! Make sure you are buying AUTHENTIC & GENUINE STONES!!!

Some of the best customer service I have ever experienced and just in the realm of jewelry. The…read moreabsolute best buying experience I have ever had the pleasure of being a part of. The quality of work and options are amazing as well but these are only a few reasons as to why they have customers fly in from California and Florida. If I ever move away from PA I will be one of the customers that will travel in to do business with these amazing people. If you ever go anywhere else you are making a mistake. No one will treat you with as much honesty, respect, and high level of customer service as these two fine people will! I felt like I spent 20K+ the way I was treated.

I took my 14 k gold watch to this store to replace the battery. The male proprietor failed to…read moreproperly close the back of the watch. Moisture entered and corroded my beautiful watch. The woman proprietor, Kim then sent my watch to an "expert" for repair. The watch is still destroyed. I doubt if these people would recognize an expert if they fell on them. They couldn't manage a battery replacement without demolishing my watch, idiots! Save your precious jewelry and go anywhere else.

I had a vision for my engagement ring. I did my research and it took us to Eastern Lapidary in…read moreEdgmont. I showed the two gentlemen my design I drew and the process began. I picked out a yellow diamond and used smaller diamonds from an old ring. A few weeks later I had an amazingly beautiful ring. Everyone associated with my ring was very professional and attentive to my dream ring. I can't wait to go back for my wedding band. Kathy Glen Mills, Pa

SCAM SCAM SCAM! Be prepared for prices to be more that 2x…read morefrom what is listed on their website. When I called to ask a question they said they were updating their website, and the price is different because "gold prices jumped". Yeahhhhhh.... not by that much. Nice try. What a waste of time.

WB Choice Jewelry is a great place to get your 14k gold chain welded, (My specific item) or any…read moreother jewelry piece you need fixed. They have skilled jewelers who can expertly fix your chain and make it look as good as new. The staff is friendly and helpful, and they provide excellent customer service. I'm sure you'll be happy with the results! Plus they are fast and efficient!

Joe worked with me for months to create beautifully framed wedding pictures to display in our…read moredining room to commemorate 12 years of marriage with my husband. He recommended a local top notch editor so that the photos that I selected would be most appealing to the eye. Joe was honest and gave me his professional advise during the frame selection to ensure that the final product exuded class. His advice and recommendations were paramount in achieving exactly what I had hoped in the end product. I highly recommend The Mitre Box and would seek Joe's expertise any day on any future project. Thanks, Joe!

Hands down, one of the best fines in Lansdale - It's not often you find a family-owned & operated…read morebusiness that specializes in the art of custom framing. Whether it's a piece of artwork that needs its first frame or needs reframing or you are in need of replacement or protective museum style glass or just some advice, The Mitre Box has you covered. From their limitless custom framing options, glass options ranging from standard to museum quality or UV protection glass for sensitive pieces. Stop in to this Lansdale gem for all your picture and artwork needs. Believe me, The Mitre Box has either framed, reframed, replaced or updated the glass of nearly every picture in our home.