I had a prong bend after wearing my ring for only 6 months. I went to the Norristown store for my…read more6-month inspection and to ask to have the prong fixed. They said it was not normal wear and tear and I had to pay for the repair. I also had to pay to have it polished and cleaned. The repair was not a clean repair. You could see with a naked eye where they repaired it. Fast forward 5 weeks later, another prong snaps and there is a weak spot in another. I took it to my hometown jeweler, and he said it was not repaired properly, and it looked like 2 of the prongs had dents in them causing weak points. This ring is not a high quality made ring. I had to spend unnecessary money to have it fixed when it should be covered. I only wear this ring a few hours a day at a desk job. Should not be snapping prongs. The service was not great. The older blonde woman with a foreign accent was rude. I also was trying to find a band to match, and she did not seem to want to help. We will not be doing business there again.

Nice experience. As always, with any jewelry place you need to be prepared before you walk in so I…read moredon't get taken advantage of. But if you get the right person, this is a good place.

I have used Bucci jewelers to create custom pieces from…read moreantique jewelry . I have found them most helpful, knowledgeable, friendly and so nice and easy to work with. I highly recommend.

5-Star Review - Bucci Jewlers' - Ridge Pike, Conshohocken, PA…read more I hands down highly recommend Bucci's. I found them while searching for a true jeweler with talented, experienced jewelers on staff and most repairs done on-site, and I'm so glad I did. Their prices are extremely competitive, and I was especially impressed by how quickly they can turn projects around without sacrificing quality. Everyone I've dealt with has been incredibly friendly, knowledgeable, and accommodating. They genuinely take pride in their work and make you feel like a valued customer. They even resized an authentic Gucci ring that Gucci corporate themselves wouldn't even assist with!! It's refreshing to find a jeweler (who makes you feel like family) you can trust for both quality and service. Five stars all around--I'll definitely be returning to Bucci's for all of my jewelry needs! Joe, Amanda, Travis & Team rock- I'm so thrilled for the additional resource I've been searching for, for years and I've learned that they also serve Montgomery/Chester & Delaware counties even the Tri-State area. I hear of people going there from the shore area as well. The showroom will make my holidays super easy too!!

I have an unfortunate experience to share about Best Jewelers in the Manoa Shopping Center. I don't…read morerecommend you do business there based on my experience. In early January, I took a gold watch bracelet to them to have two links made to lengthen the bracelet. While in their possession, I inquired almost weekly for an update on an estimate for cost and time needed to perform the work but never received it. After about two months of waiting, I decided I'd take it back and have someone else work on it. When I went to pick it up, Sonya the store manager, handed it back to me in pieces. I started putting it back together when I noticed there were pieces missing. Had I not checked, Sonya would have let me leave the store with it in that condition. After pointing out the missing pieces, she said she would look for the missing parts and have it ready the next week. So I came back the next week and the bracelet wasn't there. I wasted my time going to the store when they could have called me to let me know it wasn't there. I was told to come back again the following week. I came back the next week and when I inspected the bracelet again, I found that it was again missing parts, but now it had been damaged. It looked like one or possibly more of the links had been hit with a hammer. How they managed to damage it so badly I have no idea. The parts damaged shouldn't have even been handled at all. I'm now waiting for Sonya to again resolve this but at this point, this watch bracelet is likely a loss and will need to be claimed as such by their business insurance. The cost is almost irrelevant though as this bracelet is irreplaceable. Don't take your valuables to Best Jewelers because they may end up like mine - ruined.

The staff was friendly and professional. My watch batteries were replaced within the hour at an…read moreaffordable price.

If you want top notch customer service, then Benari is the place…read more My husband emailed this family owned jewelry store to inquire about a watch. He received an email within the day and we had an appointment. There is plenty of parking in the lot. The store is beautiful with TONS of items to choose from with very reasonable prices. Customer Service is top notch. Bobby helped us pick out two beautiful watches for our wedding anniversary. We also found some amazing earrings which I wear every day. I can't wait to go back and pick out my next piece of jewelry. :) This is my go to store. I can't rave enough about the customer service. I'll be back.

I met with Bobby to discuss the purchase of a new Rolex Yacht Master. His knowledge about the…read moreRolex brand and explanation of the purchasing process was OUTSTANDING! He willingly dedicated as much time as necessary to answer all my questions and truly enhanced my entire purchase order experience while visiting this store. If you are interested in purchasing a new Rolex, I highly recommend Benari at Newtown Square and ask for Bobby.

Great repair on my bracelet and return like new . Quick turn around and a good repair. Thanksread more

Great job, always willing to help with any problems and find exactly what you are looking for.read more

Wonderful service. This lovely shop on the Paoli shopping center is unassuming but brilliant…read moreinside. I came to see if a pearl pendant necklace would be worth repairing and they did a beautiful job at a very reasonable price and called directly to let me know it was ready. The shop has amazing pieces on display, a variety of types and plenty of settings to work to create your own options. It's wonderful having such a great spot nearby to purchase or repair in the future. The strip mall tends to have shops rotate regularly and the parking can be tight but usually can get a spot and this one seems to stand the test of time.

I've gone to this Jewelry shop since the 80's, after recommended from a Surgeon from Paoli…read moreHospital-where I worked for 40 years! They have made jewelry for me, repaired broken pieces & their service & pricing has always been awesome. Up until now. My 12 year old grandson accidentally broke the 14 kt gold chain to a crucifix necklace that I let him wear to an AbbeyFest event. So of course, I took this broken chain to Testa's, for repair. I trusted them. I explained the event & asked if it could be repaired, & they said yes. I think I was notified after a week that the chain was repaired & ready for pick-up. On 10/08/2025, I picked up the repaired chain, paid $58.30 & stowed it away until I wore it to church this week. So I went back to Tests's with my receipt & chain. I showed them the loop on the chain with a snag, that I felt, & asked why the snag. I thought it was repaired? The woman working, took out a loop to show me that the work repaired was not at the snagged loop. I could not see it. I am not a jeweler. I asked her, "Why would the JEWELER not notice that loop?" All she could say is that is not where the repair was made! I asked her," why was that not noticed by the jeweler- the professional & repaired too?" I got NO satisfaction! I really wanted to show others in the shop how dissatisfied I was, but instead I felt my frustration would be better exhibited on this forum! I will never go to Testa's again!

Purchased my fiancée's engagement ring here. Absolutely fantastic experience from beginning to end…read more Ron made everything simple, easy and hassle-free. The ring turned out absolutely beautiful. I would recommend BIG to anyone. My fiancée and I will most certainly be back for wedding bands, etc **UPDATE: went back to BIG for both me and my wife's wedding bands and just wow, absolutely perfect. I was able to use diamonds from my grandmothers wedding band for my wife's wedding band and it looks absolutely amazing. My wedding band is also fantastic and looks just as I imagined. Every experience we've had at BIG has been the best. Ron's hard work and dedication to BIG is apparent through the seamless experience and high quality jewelry. Thank you so much Ron!!! We will be back!!

Selling Jewelry. Owner took items into back room. Nothing was Weighed or Tested in front of me. Was…read morequoted a price. $1535. Seemed a little low. Owner irate when I asked about weights & refused to disclose. I left & got 2nd appraisal, everything tested & weighed in front of me on the counter. Offered $3310 on the spot. 80% of melt value. Beware. Patronize at your own risk.

I will start off, by saying that I really enjoyed my experience with Steve…read more.. I felt like he gave me a fair price! Usually, or at least from my experience, I am used to being paid in cash; when selling gold! Instead, I was given a check! This was on a Saturday afternoon. I thought, oh well, I will just wait until Monday morning! When I went to go cash the check on Monday; and the owner had written me bad check! I was so angry! I called and demanded the money immediately! He told me that I should come back later in the afternoon!!! I told him "no I was coming now m; and I was bringing the Lower Merion police; and that I would be back in 45 minutes! I returned at the time I said... all this man was concerned about was his Google and yelp reviews... Well, I just thought I would put this here for future customers...I will be sticking with my usual guy in Wayne

I just sold quite a few pieces of jewelry at D Atlas Estates. It was efficient and meticulously…read moredone. I had originally planned on getting multiple quotes but it was so clear that they were honest, I didn't bother. Steve clearly knows his stuff, and I learned a few things in the process of selling the jewelry. I would go straight back there again without a second thought. The reality is that most pieces of jewelry just aren't special, and that their main resale value lies in the gold. This may upset some people, but it's just what is. Steve is straightforward about that which I appreciated. He told me which pieces he thought he could actually sell, and that was interesting. Highly recommend.