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    Brandywine Living at Voorhees by Monarch

    4.3 (7 reviews)
    Open Open 24 hours

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    1 year ago

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    2 years ago

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    10 years ago

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    10 years ago

    Absolutely beautiful facility, like a 5 star hotel. The staff is excellent, and give exceptional care to the residents.

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    Ask the Community - Brandywine Living at Voorhees by Monarch

    W.B. Homes - Attention to detail & quality construction has earned W.B. Homes an outstanding reputation in the industry!...

    W.B. Homes

    2.5(2 reviews)
    31.6 mi

    If you have any pre-settlement issues that'll be fixed post settlement, be prepared to deal with…read moresomeone who is incompetent at their job pushing off scheduling it for you. We've been in our house for 6 months and the issue is just now being resolved because we resolved it ourselves. During our pre-settlement walk through, there were some issues with our sliding door glass & a small crack in a window. They told us both have been re-ordered and will be replaced post-settlement and we'll hear from the Service Coordinator for the community to schedule a replacement - fine by us. Three months go by with no word from our "Service Coordinator" and we chalk it up to the holiday's. I send an email in January asking for an estimate of when it'll be scheduled and she tells us "she'll check on it". Another month goes by without hearing anything from her before following up beginning of March asking for the Window companies contact info so we can try to coordinate the replacement ourselves (something that is her job to do). She forwards our email asking for an update, we don't hear back from anyone for another week. Finally I call her today (3/26) asking for the update and the response is "it's an in stock issue because of the pandemic" (false - about 12 houses are currently being built in our neighborhood with window's being installed no issues) and the Window company doesn't respond to them, so they can't provide an estimate. I point blank ask for the phone number of the window company so I can call myself. Well after a 5 minute, pleasant conversation with the window company, they tell me they have our order and can be out FIVE DAYS LATER no problem! A 5 minute conversation over the phone is all it took for me to be able to get new windows installed in 5 days!!! This phone call should've happened 3 months ago when I first asked our SERVICE COORDINATOR to do it! Completely unacceptable.

    Kelly was incredible to work with. She genuinely gets to know the home buyer and is super helpful…read morein making recommendations about selections or giving advice about what has worked in the past that she has seen. She points out where home buyers in the past have made decisions about their selections and what the outcome was. Kelly is very informative and we developed a great relationship.

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    Brandywine Living at Voorhees by Monarch - assistedliving - Updated June 2026

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