Arden Courts of Cherry Hill did a fantastic job of taking care of my mother for a 4 years period…read morebetween 2019 and 2023. My mother had failed to adapt to another facility and Arden turned out to be the perfect place for her. During my time there I met many other families in similar situations where other facilities had been unable to "handle" their loved ones, but Arden always had the magic touch. From a day to day perspective the care was superb, the food was good and the activities were varied and covered a wide range of ability levels. Unlike other nearby "luxury" facilities, Arden focuses on what the residents actually need and not what looks nice to the families. The residents who are mobile have free run of the facility and access to outdoors weather permitting. Use of a resident's room are limited as much as possible to keep them engaged in social activities. The professional staff were all top notch, with the facility director and nursing staff worthy of particular praise for both their everyday professionalism and going above and beyond when needed. Also worthy of note is that Arden Courts avoids requiring costly additional 1-on-1 care and will only send residents to the hospital when absolutely necessary. If a resident does end up at the hospital, it is literally located across the street minimizing the need for transport. Arden Courts is currently under the umbrella of a non-profit so as far as I am aware there is no private equity firm behind the curtain pushing to drive down costs. The Cherry Hill facility in particular is also very supportive of family members with access to numerous eat in/cook out activities, parties and field trips. At the end of my mother's journey they offered ample time to wrap up her room and have an open door policy for said family members to return interact with any persons they may have bonded with. Arden Courts of Cherry Hill 5/5, 10/10, 100% would recommend to a friend or family.

After my mother in law was "kicked out" of several assisted living facilities for behavior issues…read morethen we came to Arden Courts. It was amazing the care that she received. She was so very happy there. From the Maintenance man Louis (who also loves and cares for the residents as family), to the aides, nurses, and administrators the care was phenomenal! They give each resident individualized care, and in my mother in laws death they had beautiful music playing and were all loving on her as if it was their own family. I cant say enough about this beautiful place. We will miss them all so much!

It all happened so fast, but I never felt alone. Once my mom fell for the second time, I knew I no…read morelonger had the ability to care for her alone. Commuting home from work, I always passed Spring Hill and knew proximity-to-home wise, it was my best option. Little did I know, location would be eclipsed by the people I met and the experience my mother had in her last days. I walked in without an appointment, but out of desperation on a Friday morning and was introduced to my first friendly face, Rosa. Although not on duty as a tour giver that day, she took the time to give me a detailed walk through the beautiful facility, showing us the progress of their new renovations and answering some of my general questions. It was not the renovations that sold me, although mom was lucky enough to have a renovated room, but how Rosa treated all of the residents in the common areas and also how they responded to her. That kindness never retired. I began to move forward with the process of getting all of mom's finances and medical care/ medications in order when I met Shari. Shari is the director of the nursing team and a very very special human being. Her accessibility and communication skills are matched only by her compassion and the dignity she offered to my mother. Making multiple house calls in one week to assess my mom's condition and staying in constant contact with me during the process, Shari continued to go above and beyond throughout the entirety of my mother's stay at Spring Hill. On move-in day (an impressive one week after my initial, unannounced walk-in tour with Rosa) I met many dedicated workers who helped me with bringing in my mothers furniture. They helped me more than I could have ever imagined. Ken Halsey was the manager and he made me feel completely at ease. Very accessible by phone for me and was attentive to all of my questions/concerns. He was the one who was able to make it possible for my mother to get quality care quickly. Unfortunately, mom only spent about one month at Spring Hill before passing away, but I always felt like I was immediately part of their family. The place has a kindness that I am grateful for and appreciative of because my mom was at peace. When I came back, all of the staff would tell me how they loved working with my mother. It was more than just words. They had stories of how they enjoyed my mother and that made me feel that it was reciprocal. Overall, I will forever be grateful for the people such as Ken, Shari, and Rosa for taking care of my mother and letting her have the dignity to live her final days the way she enjoyed.

My mother has been a resident there since 2013. In that time, she has had jewelry stolen, personal…read moreitems taken, and "lost" laundry. Management acts like they are going to do something, but never follow-through. She has the same lunch, every single day (grilled cheese) - that is if she's lucky enough to even have them remember to bring her meals. Her room has been infested with bugs and rodents (mice), and it took multiple phone calls and in-person complaints to actually have someone do something about it. The turnover there is tremendous - we've been through at least four executive directors, concierge, nurses and aides. The adage, "don't judge a book by its cover" certainly applies to SpringHills.

So far my family and I have nothing but good things to say about Symphony at Cherry Hill. We moved…read moremy grandmother in about a week ago. From the application process, through move in and beyond, everyone has been wonderful and so caring. So far so good!

I highly recommend Brandywine Living at Moorestown Estates as the facility, management and staff…read moreare great at their job and are warm, loving and attentive to their residents. My husband and I moved my mom (Mercedes) into Brandywine in August of 2019 and everyone at Brandywine made mom feel so at home. She was very happy living at Brandywine and she built a lot of great relationships. But more importantly, several months after mom's move into the she was diagnosed with terminal cancer. Mom was placed in their hospice program which was exceptional. The nurses, aides and management were so attentive and cared for her in such a loving way. I will forever be grateful for the amazing care mom received at Brandywine from everyone. Linda Goldberg

Our 94 year old mother has lived at Brandywine for a year. She was reluctant at first, and just…read morewanted to stay in her room. She is in a wheelchair, so mobility, and assistance is key for her daily routines. Within a short time, the staff at Brandywine have become her family. Every department makes resident life their priority. When covid started in the spring, the staff quickly introduced new protocols, and have done a remarkable job keeping everyone safe, and healthy. We receive weekly status updates on staff and residents, and more if necessary. Although the pandemic has created anxiety and concern, our family is grateful everyday she lives there. We cannot imagine her living anywhere else. Now, our mother plays bingo, poker, attends happy hour, and is involved in most activities. All done with small groups, scheduled, distanced, with masks. Our mother is living the last years of her life happy, healthy, and safe.

As part of my job I visit individuals who due to health or aging realities are living in senior or…read morerehabilitation facilities. Brightview is absolutely one of the best facilities in the area on all levels. I have been throughout this facility and it is spotless! Clearly there is lots of attention given to cleaning because every public space, the public restrooms, and residents rooms emanate clean!! As you check in you will be greeted with a warm smile! Every single staff member who has been at the front desk has been very pleasant and helpful. I love that the activities area is right by the entrance so that visitors can experience bingo, song time, trivia games, or interaction with school groups with the residents! Such a pleasant welcoming area. Residents' apartments have a feeling of "home" and reflect each individual, which is what you want. I have watched the health care team provide care for more fragile individuals. It's clear that the staff members want only the best for their residents. They have responded to concerns and answered questions. If I had to go to a facility I would choose a location like this one

Nice management. Beautiful living room for the residents and families.excellent library with…read morecomputers.dining room is beautiful, good meals. Convenience to many places. Dining room mgrs. Sarah and Victoria are doing good job. Some residents are friendly and helpful. Costly to live there but you get a lot for your money. Allows pets. Probably one of the better of these facilities,if you have to be in one.

My family has only been working with Life Force since April 2023, but we have been happily…read moreimpressed and so thankful for all that they have been doing thus far. They have not only been willing to help find solutions to our problems with caring for our mother and her particular medical conditions, they have checked in frequently to get input and feedback as to any concerns, issues or questions we may have. They have been very proactive in their approach and services and it has provided our family such a relief and sense of calm. Communication and coordination of services has been spot-on. Very happy with them!

Our family was very disappointed with the Life Force care provider assigned to my 93 y/o father…read more Her lack of care-giving experience, inability to understand/communicate in English and indifference to my father in general created a situation where we were not comfortable with Dad's safety and after the first 24 hours, did not leave her alone with her. This is the first time we used non-family/friends in a paid care situation. We made the mistake of believing a recommendation and not interviewing the caregiver prior to assignment. Lack of follow-up by Life Force management after a post employment call from Life Force left us viewing this as the $2200.00 lesson on what can go wrong with bringing strangers in your home

Allison Burton booked me as a speaker and I paid my assistant was prepared to leave my home in…read morenorristown to drive to cherry hill one hour away when she sent an email I was not booked. below is her email booking me. I think the should be FIRED!. She said she neglected to put in her calendar but this is negligence Furthermore she was rude and could have booked me for another time but did not . she is a liar and a con artist and when I did lecture for seniors she did not even watch my lecture or the residents which is her responsibility. She should not be working at St ""Mary's as she is lazy and negligent. Below is her email booking me for June 12 which she canceled one hour before I was to do my lecture in N.J. She is a fraud. Below is her email So to Clarify , WE can do May 7th for the Nursing home and June 12 does the assisted living. Does that workl? Allison Allison Burton Director of Activities St. Mary's Center for Rehabilitation & Healthcare aburton@chg.org W: 856-874-5308 Business St. Mary's Rehabi Cherry Hill N.J.

This place is the Green Mile and should be closed down. My brother who is blind and special needs…read morewent there after the flu to be weaned off oxygen. Within a week he was hospitalized (1) with another flu ... which I contracted also from being there. When he returned after a week in the hospital they slapped a diaper on him and would not take him to the bathroom, even though he kept asking to go. There are no potty chairs, no urinals, no bed pans. In fact there was no Tylenol in the bldg when he spiked a fever of 102 and he went out to the hospital again (2) with impacted bowel . Then he returned only to be hospitalized again a week later for aspiration (3} He returned on a Friday and I stayed with him until Sunday night. Come Monday morning hospitalized again for aspiration. In 6 weeks and 4 hospitalizations he went from walking, talking, dressing, showering, feeding himself to a bedridden guy being fed pureed food. They missed his seizure medication an entire weekend because they ran out, I watched as an aid took his diaper off and with the same gloves on put his oxygen in his nose....and this was one of their supposed "good" ones. No one there cares. The Dr there wants everyone on morphine. They place is so filthy your sneakers stick to the floor. And if that wasn't enough, they stole all his belongings while out at the hospital. He's in a place now that is clean, the floors and windows are washed every day, the rooms are large and bright with thermostats that actually work..... hand sanitizer mounted on the wall outside every room as well as gloves. There's potty chair as well as raise toilet in every bathroom. He's eating regular food and if you want anything you can pick up the phone and order it and they bring it to your room. His vitals are taken every morning. He's checked on constantly. I wish I had brought him here first!!

I had a to debate with to put five stars or four stars. Five stars is for perfection and I…read morewouldn't give this a perfection. However, I think that needs to be understood that the care here has been above average for the south jersey area.We have had a rough few years in and out of hospitals and rehabs but the care here has exceeded many other facilities . Most employees seem to care. Many are very kind and loving to my family member and their needs. I would like if the rehab floor was more involved with the rest of the building activities but there is a level of socialization that isn't being trapped in your room 24/7 unless you choose to be.A bit of renovation and putting a sound proof divider between the sides of the shared rehab rooms would be an improvement. The facility feels a bit dated but it is kept clean. When it comes right down to it, I've had a loved ones in places that looked much better, but were much worse when I came to Care and that is the most important factor with a loved one Rehab.

I applied to work at this facility and it was the worst hiring process Ive ever had. The hr consist…read moreof one incompetent, rude lady who wasted my time. I met two other people who have had almost identical stories when trying to get a job at this place that's when I realized I wasn't the problem. 0 stars and nothing but bad things to say the entire process was unprofessional. Actually was a good thing I didn't get the job.