Booked and stayed at Cherokee Rose in mid June. Every part of the booking process was simple and…read morethey allow you to pay in installments, if needed. The property was in great shape and clean upon arrival. It looked like it had just been built. The owner obviously did not go cheap with the furnishings and overall decor. My son loved the saltwater pool when we would return from the beach each day. No doubt we will use Tybee Vacation Rentals in the future for any trips to Tybee Island. Enjoyed every minute that we were there.

We stayed at #5 17th Place. This is a great location and the condo was perfect for our family. The…read moreonly complaint was the upstairs neighbors can be heard A LOT (talking, walking, etc.) I'd recommend any future guests pick a different rental company. Your customer service was awful. 1. You offer parking for 2 cars, but when we arrive with larger vehicles your solution is "pay to park". That cost us an additional $240 that we weren't planning on spending. 2. When we had issues with the condo (I.e. arriving to find dirty linens) NO ONE responded to our texts or call. So we spent our first night cleaning the condo and linens. Terrible way to start the vacation. 3. This unit is for sale. Mid-way through our trip we were notified that we needed to vacate the property for a showing the next day. We had no where to take our dog, so we cancelled the plans we had for the morning in order to sit with him in the car. After rearranging the plans, we were notified that the showing had been cancelled and we didn't need to vacate. We literally rearranged our VACATION PLANS for you and you cancelled it. I'll NEVER stay at Tybee Vacation Rentals properties again. This company has been a family favorite for over 20 years. The corporate sellout shows. Local owed goes a long way. Your corporate policies are unwelcoming and made our vacation feel like too much work. We spent $3,800 on the rental plus $240 for an additional parking space. We shouldn't have had to work. Shame on you!

Just spent a wonderful long weekend at the Island Dog Cottage through Mermaid Cottages. The unit…read morewas clean, comfortable and well supplied. It was great for a girls weekend- close to everything!

Soon after reserving a condo for fall break, Mermaid Cottages called to make sure we knew Pirate…read moreFest was happening the same weekend-- and the location we selected would be in the middle of it all. They offered other locations if we wanted to move. (We bought pirate clothes instead.) That was the first indication of the hospitality we received from Mermaid Cottages. They truly cared about our experience, worked to make sure we were happy. The location itself was great. Steps from the beach, with gated access to covered parking and two assigned parking places. The condo was older but well-maintained and furnished. Bedrooms were large and comfortable. There was a spacious open living area with a galley kitchen and bar, a separate dining area, and a wrap-around covered balcony. We feel like we made friends with Mermaid Cottages and look forward to seeing them again soon!

Our experience there was short. We checked into A117, when we went in we had roaches in the…read morebedroom. When I contacted the host I got no where's with them. we left right then. We have been put off for 6 days every time I call the manager is busy or will call me back. I suggest people not to waste their money there!!!! I'd post pictures if I could . if one unit has roaches you know they are through out the entire building

We have stayed at this complex and various condos many times over the past 3 years…read more It's got a nice vibe and mostly quiet.

Booking was easy on line. But if you need to call for any reason booking or after checking in…read moregetting someone to answer phone ca be challenging. They said they would immediately let us know when unit was available if before 4 No one called we got to office just before 4 and they had already moved our check in packet to late check in box downstairs. Moving into our unit we walked thru multiple spider webs like no one had been in there for days. Views were not unobstructed as described. Tried to write a review on their site for the unit but site would not allow so be aware of the 4.9 review average for beach and racquet b311 and probably all other reviews on their site

A great place to stay! Owner is quick to respond and detailed instructions were spot on. It was so…read morecomfortable and clean. We loved it and will stay there again.

They advertise pool access, but what they don't tell you is you have to drive almost 3 miles and…read morethere's no parking you have to find paid parking on the street. To me it's not very ethical.

We stayed Feb 2-Mar-2 They were very unacomadating…read more We had a Blizzard in our town where we were driving from in a State of emergency and tried to switch 1 day they did have days available. They could care less so we loss alot of money. We had another issue they were not accommodating. Had some issues with the bedroom TV the place is out dated for the money!!

Decent place. Great destination, size, and views. It was clean when we arrived and had all the…read moreessentials. Minor hiccups, and the staff was quick to handle and attentive. The reason for the one star is the inside roaches. Despite the company sending an exterminator mid vacation, before and after said exterminator whom promised the roaches wouldn't be in our rooms, we saw at least 20 German roaches. Upstairs. Downstairs. During the day. At night. In the kitchen. In the living room. In the bathroom. In the hallway. And worst of all, in our bedroom a mere foot from where my child slept. I'm scared to think of all the ones we didn't see. No one should have to stress an entire vacation about roaches and taking them home with you. Also, there was a bee or wasp nest next to our patio door and several of us got stung.

We have stayed at Tybee several times and just LOVE the places we have stayed at…read more The staff are amazing and so helpful, they make checking in and out such a breeze!! The property we stayed at was Gorgeous with amazing view. The kitchen was to die for ... just awesome!! The place made you feel at home. We plan on going every summer now and looking forward to using these guys again and again for many years.

The service we experienced was extremely unprofessional and unacceptable. On the day of our…read morearrival, Anthony with Tybee Vacation Rentals called at 11:30am to inform me of a maintenance issue with our reserved home and said he would send alternative options. I agreed without hesitation, understanding that unexpected issues can happen. However, after waiting and receiving no email, I called the office at 12:35pm and was told Anthony was at lunch. I continued waiting, and at 1:21pm finally received an email with only one alternative home. My husband and I reviewed it immediately and responded at 1:32pm confirming it would work as we had already tried to find a different accommodation for our family but nothing was available on the island therefore we had no choice. I received no acknowledgment to my response --no call, no email. At 2:28pm, I called again and was placed on hold before being sent to voicemail. I emailed Anthony once more asking for confirmation. By 3:37pm, still no response. At this point, we were supposed to check in at 4pm but had no address, no entry instructions, and no confirmation that we even had a place to stay. I called again and spoke with Erica, who promised a callback within 15 minutes. By 4:27pm, still nothing. When I called back, an older gentleman answered, and the background noise made it difficult to understand him. After explaining the situation, he attempted to transfer me to Anthony. I waited on hold for about two minutes before Anthony finally answered and asked if we were okay with the option he sent--despite multiple calls and emails confirming this hours earlier. He blamed their system for being slow and placed me on hold again to finalize the booking. I waited 55 minutes on hold before he returned with the address and entry code. He offered one insincere apology that felt more sarcastic than genuine, as if assisting us past closing time was an inconvenience to him. At no point were we offered compensation, a discount, or any acknowledgment of the significant disruption to our first day of vacation. We finally entered the home around 5:40pm--frustrated, hungry, and exhausted after a six‑hour drive and an afternoon spent trying to confirm we even had a place to stay. Had there been another available property that could accommodate my family, I would have requested a refund and booked elsewhere. This was by far our worst experience in Tybee Island. I would not recommend this business, and I do not plan to book with them again. This entire experience made the whole trip blah as we were not in the original home we booked close to the beach and had to drive to the beach from the new location as it was much further out and was just nothing like we expected our trip to be.Once we returned home I reached out to Bookings customer service team and told them about the experience we had and requested a refund as I had paid nearly $1500 to not get to stay in a home I had booked. I was emailed back in 48 hours stating the accommodation had agreed to give me a refund of $150. This was a sarcastic gesture and that $150 did not even cover a one day stay that was taken from my vacation due to waiting around for the company to respond to me nor did it cover the amount of money we had to spend on parking due to being moved. I have since responded to that email and asked that either booking or the business make this right. I am hoping that this happens. I have used booking for many years and many of my stays but if this is not made right I will no longer use the booking platform.

We booked with TIR through VRBO. It was a very simple process! After we requested a booking it took…read moreless than 24 hours for it to be confirmed. Once that happened, they emailed me the rental agreement and some various information for checking in. I emailed the agreement, but you can also fax or mail. Checking in was a breeze. We stopped by at the lady there had enveloped our key and was about to leave, but she gave it to us. She was very nice! Our condo was easy to find and in the PERFECT location... totally beachfront. For the price, it was a very good deal. I also liked it wasn't too far down the island. We were on the second floor, which wasn't bad at all. Our condo was pretty clean, but the floors turned our feet black so I think they may have had a little dirt leftover. The kitchen was stocked with utensils and dishes for some minor cooking. I would recommend this company, but I wasn't 100% impressed. See below for pros and cons! Pros: LOCATION, friendly staff, the beachfront view, lots of space Cons: Dirty floor, little flying bug infestation (wasn't really bothersome, just annoying), big trash can overflowing right next to steps, no tv in the bedrooms, tv in living room with few channels, and not enough towels (we have six for four people)

My husband and I truly enjoyed our stay. I give it 5 stars. The condo was so clean and cute. The…read morelocation was perfect right off the ocean. We also got free activities for booking with Tybee Rentals. We did the dolphin watching and rented bikes. The host communicated in a timely manner with very clear and simple check in and check out instructions. I really enjoyed everything about our stay.

We spent three nights at the Tybee time location on the beach. We had a balcony with great beach…read moreviews and it was a low-key crowd so there weren't any obnoxious people around or noisy people on a holiday weekend. That's a hard thing to find on a 4th of July beach trip. The room was on the 3rd floor and was clean an had full kitchen with a blender. can you say pina colada? The beach was clean and the most exciting part was dolphins were continuously out in the water playing the entire time. A nice bonus was that with our stay we received a free dolphin tour and a free kayak adventure. And the dolphin tour actually went right by where we were staying because that's the best place to see the dolphins. The pool was clean and the guys running the pool are very friendly and had a table full of pool toys to loan out. We will definitely return. The mattress on the bed is very hard but that is a personal preference that we like our mattress to be softer. Great vacation location close to good restaurant.

Easy check in on the way to the location. I was thrilled that the 5:00 check-in got moved up to…read more1:00. We had unit 102. The blanket options were aged and looked stained or recently abused, glad we had the washer and dryer to use. The kitchen was very well appointed. Blender, panini maker, electric frying pan, large electric skillet, toaster, crockpot, mixer, many plates, cups, serving ware etc. This location was fantastic, you could walk to restaurants and the little local theater where there was a play and some student musicians.