This place is phenomenal…read more I am so emotional after my business meeting there today that I almost can't take it. My grandmother didn't have that much dementia, but the place where we "placed" her was not nearly as wonderful as this Emeritus location. I think she would have been a great candidate for one of their "wings" - if only she had lived here and not in Rome, maybe we could have had her there. Here's the deal - Emeritus has 11 metro-Atlanta facilities, four that are dementia-specific, so to speak, and over 400 locations nationwide. From meeting with one of the key folks today, and meeting other staff and directors, it is clear that they are committed to the very best in patient care and treatment. Each resident has a nameplate on the door, and a photo/collage type thing next to their door with whatever they feel portrays them best- family pics, notes, etc. Even better, the four "sections" of the facility are decorated like....things that make you happy! My favorite was the "beach" themed room- and the hair salon! In one corner of a wing, they even have an old-fashioned mirror/dressing table and vintage dresses next to it. Wow. Beyond the aesthetics, it was clear that the staff really cares, and that anyone whom I love would be well tended to at this place...I witnessed staffers calling everyone they saw by name, carefully tending to the sofas in the lounge area, checking on people in their rooms or in the common dining area or group activity area. Really, it was - overwhelming. Bob Carr and staff do an incredible job, it seems - if I get totally *out there* one day, for whatever reason, this is the kind of place I would want to be.

We spent our Labor Day weekend moving my father-in-law ( Bob) from The Latern to The Neighborhood…read moreat Tellico Village. Our move-in was facilitated by Marti Hands. Marti turned an experience that could have been considered drudgery into fun! She greeted our family on her day off with a smile! She helped us with everything we needed. She had an answer for every question we presented her. Marti was totally professional but also personable! She helped settle Bob into his room, programmed his cable TV, introduced him to other residents and even went over a shopping list of snack foods for us to purchase for him. Marti Hands is hands down the best!!!

My friends mother stays here and she is quit happy here. They even let her bring her two cats in…read morehere but she has to take care of them though. For accommodations, they have very nice rooms. They have two-bedroom units, one-bedroom and living room units, and then they have a studio, which is large but everything is in the same room. Every one of them has a kitchenette. Have of them have patios where you can go out from your own room onto the patio. They have really nice facilities. The staff is very accommodating. All of them seem to call their residents by name. They have a nurse that is director of the facility. The nurse would distribute the medication. They have a doctor on-call. They have people that do the personal care stuff. They have an activity director. They have a fine kitchen staff, they don't call themselves executive chef or anything like that, which they do at some of the other facilities, but the food is fabulous. We have eaten there several times. The dining room is very nice. They have linen on the tables and stuff like that. For activities, they have everything you can think of. They have dominos, bingo, bridge, exercise, movies with popcorn, etc. They have visiting therapy dogs. They have Bible studies. They have musicians come at least one different one every week. Also they have piano music at lunch time. Apparently, their big meal is lunch.

We visited this facility while researching a place for our Mom. This is one of the saddest places I…read morehave ever been to. What I saw haunted me after leaving. The residents in wheelchairs were all jammed up around the nurses desk. Some were sitting in their room staring blankly at the wall. One elderly gentleman was in a wheelchair up against a wall facing chairs and equipment. They told us they had a contract with the veterans. God bless any of our veterans that end up in that place after all they have done for their country. Shame on them.

They have a wonderful Wound Care RN. She is caring, compassionate, dedicated, reliable and has a…read morestrong work ethic. Their Administrator, Director of Nursing and Assistant Director of Nursing are dedicated, caring and extremely efficient. I truly believe this is one of the BEST long term care facilities in the State of NC.

The staff at Arbor Terrace are helpful and get your needs met timely. Erin and her staff are…read moreexcellent with providing activities to the residents. They are motivated and get the residents engaged, which is good to see.

I cannot express how much I love this facility. My mom has been there 11 months and considers this…read moreplace home. The grounds are beautiful and well kept. There are plenty of activities to keep mom occupied. The staff is exceptional!! They are courteous and respectful. Mom feels safe and that makes me happy.

Mom went here for Respite Care for ten days. She liked it so much she decided to stay. The staff is…read morevery attentive and caring. Mom says she likes the food. She really likes the activities, Bingo, Wine and Cheese, Arts and Crafts, and the weekly outings for restaurants and other activities like getting peaches and strawberries. I feel comfortable with her there. At 97 she needs the care of a full time staff.

From the owner: Waterstone on Augusta offers exceptional assisted senior living in Greenville, SC, delivered with…read morewarmth, dignity, and personalized care. Our assisted living services support residents with daily routines such as bathing, dressing, and medication management--so they can enjoy a life rich in wellness and independence. With tailored care plans, chef-prepared meals featuring seasonal and regional flavors, and amenities including cozy household-style dining rooms, a café, garden areas, and sunlit lounges, residents thrive in a homelike environment. Whether you're considering long-term care, memory support, or short-term respite, Waterstone on Augusta meets you where you are with comfort and compassion. Schedule your personal tour today to experience the nurturing atmosphere and standout hospitality for yourself.

I am writing this review to warn others about the deeply troubling care my mother received at The…read moreLodge at Mills River. What she endured during her stay was not merely substandard -- it was a failure of basic human dignity that no patient should ever experience. My mother was admitted with a fractured pelvis, a serious and painful injury requiring careful, attentive care. Instead, pain management was grossly inadequate -- her suffering was never brought under control, and she was left in visible, prolonged distress. The facility does not provide patients with catheters despite limited mobility, leaving her lying for hours at a time in her own urine and excrement. This alone is a profound failure of basic nursing care. This is done to encourage patients to get out of bed, one staff member told me. When staff finally did attend to her, the handling of her body was alarmingly awkward. During cleaning, they moved her from side to side applying direct pressure to her fractured pelvis -- causing her tremendous, unnecessary pain. Whether this was due to a lack of training or simple carelessness, it is completely unacceptable for a patient with a known pelvic fracture. The environment itself was deeply distressing. A patient in an adjacent room could be heard repeatedly crying out "help me" -- for an extended period -- with no response whatsoever from staff. That sound will stay with me. It was not an isolated moment; it reflected the culture of neglect that seemed to permeate this facility. The attitude of much of the staff compounded everything. Several wore permanent scowls and did not mask their resentment when asked to respond to my mother's needs. Compassion and patience -- the very foundation of caregiving -- is in short supply when your job is driven by the numbers. I would urge anyone considering The Lodge at Mills River for a loved one to look elsewhere. Families trust these facilities with the people they love most, often at their most vulnerable. That trust was utterly broken here.

My aunt recently completed a short term stay at the Lodge at Mills River following a brief…read morehospitalization. Every staff member our family has interacted with has been friendly, gracious, and caring, starting with Mr. Peters who consistently greets everyone with a smile and a helping hand when they walk in the door. The nursing staff are phenomenal! I have to thank Nurse Cynthia and the Medical Director, Dr. Russell, who helped us get my aunt settled in on Day One. Amanda and Eva have diligently followed up to make sure that my aunt, who requires extensive medical services, always gets the best possible care. Her nurses, including Elizabeth, Marco, Carole, Sean, Mallory, Julia, Olivia, Mike, and Sierra (I'm sure I'm leaving someone out, and I apologize!) are always kind, gentle, professional, and accommodating. They go out of their way to make sure she is happy and comfortable. I just can't say enough about the consistently excellent level of care. My aunt received Speech, OT, and PT services that were specifically designed to meet her individually prescribed goals. My aunt participated in determining what her goals would be in a way that honored and respected her agency. Her progress was regularly measured and shared with her as well as the family. We would like to thank her therapists Nicole, Brook, Katie, Kate, Julie, and Sam (again I'm sure I'm unintentionally leaving someone out!) for all their hard work and for always going the extra mile to meet my aunt's needs, including procuring specific equipment to help her meet her goals. The therapists work together seamlessly to provide excellent support every day, including weekends. The nutrition services at the Lodge are excellent and personalized. Individual requests are not only tolerated but encouraged. The office staff at the lodge know and care about each patient individually. Susan and Shannon have patiently answered all of the family's questions and concerns as my aunt has recently transitioned from short term care to long term care due to her condition. And finally, our enduring gratitude goes out to Courtney, the utterly amazing social worker at the Lodge, who deeply cares for each patient, coordinates services, answers so many questions with grace and patience, and thinks outside of the box to help patients like my aunt live the most fulfilling life possible in difficult circumstances and with attention to dignity.

Arden Woods is a nice facility, however make sure you want to stay indefinitely. My folks decided…read moreto move closer to family after the Covid lockdown and haven't gotten their $190,000 deposit back in 2 years, and might have to wait up to 3 years before getting it back. Make sure you read the fine print before signing up.

I kept waiting to post this review for fear I would jinx the great experience I have had moving my…read moreparents to Ardenwoods. But we finally completed the move last week and I have nothing but high praise for this community. The physical property is beautiful and it was great for my parents to be able to have choices in flooring, cabinetry, countertops (granite is standard!) etc. Really anything. Special accolades to Sarah and Colleen who were so very kind and helpful every step of the way. During the move-in they would magically appear just as we thought of something we needed or had a question to ask. As an out-of-town daughter, Sarah, Colleen and the whole crew at Ardenwoods gave me a level of comfort I didn't think was possible. This is a fabulous place with wonderful people