"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

We had our family SUV there for over a month, received a huge bill and still had to take it…read moredirectly to another mechanic anyways. It was a coolant leak that spiraled and turned into a lot of hours in labor charge$$, guessing on radiator, thermostat? maybe, hoses, heater core, parts and symptoms over 3 weeks in dead of Winter. In the end was told to "get a head gasket replacement", but why was that not checked first when told that SUV was overheating? A compression leak down test or a coolant combustion gas test should have been the first thing done, then go from there. We just got a large bill and a larger one now looming... We are local, and like to give locals good reviews, but this was a most painful experience, and we had to rent cars for a month just to get by. He had somebody quit in the middle of all this, so I get that, but the communication there was very lacking, as we would go 4-5 days with no updates to the progress, kept us wondering every day if we should extend the rental car agreement, a day,a week, two, who knows? There is nobody working the front desk to call, so you are calling Nick directly and he's the one working on cars, so we weren't sure if he was getting messages. Every excuse was that he was always working on somebody else's car instead of ours. Engine was missing some parts by week 4, I had to go buy to replace after getting it back. He did refund me though. Interior of car was received as filthy and took over an hour to clean. I think that the A/C refrigerant was also lost in the radiator swap, I'll find out in the Summer. Bush's, McBrides, and Randy's were booked out 2 weeks when it overheated, or I would have gone there, so took a chance here and would not recommend.

Nick came in on Super Bowl Sunday to replace my radiator last minute! Life savor. Always affordable…read moreand always quality service that does not break the bank. Thanks again for keeping us on the road!!!

Tim Buckel was very helpful and friendly with my recent vehicle inquiry. Tim responded very quickly…read moreto all of my texts and emails. The pricing on their Ford Broncos were excellent, too!

Worst dealership around, if i could give this place negative stars I would. They are…read moredisrespectful, lie, and mislead you just so they can make a sale. I will not list all mechanical issues i have had since day one, but will list the most troublesome issues with this dealership. On May 10th of 2025, I went in to look at a Chevy Colorado. After the trade in i was offered, i decided to go with purchasing the truck. The main thing i said when filing the paperwork, was that i needed a warranty that i could use at other dealerships due to the fact i would be living out of state for a few months for work. Was told the warranty was one i could go anywhere. After covering it, i was handed a paper and told it was a "summary" of what we covered and i needed to sign it. I will get into this later. After multiple issues with the truck since day one, i ended up having a coolant leak with the truck over heating. I took it in to get checked out. I was told by the Service Manager, that it was "normal" for a temp gauge to fluctuate and that i had no leaks. I said it was not fluctuating, it tapped out at 260 clear in the red. He still said that it was normal, and i had no leaks. A few days later, i was broke down on the side of the road with coolant spraying out the back of the engine. I called the next morning to speak with the service manager about towing my vehicle to them at their cost, and his response to me was, "Well i disagree, you did not know it was leaking either." Apparently brining it to them when it was low and overheating, was not an indication that i was aware it had a leak. the next six to seven months i rarely drove the truck due to the job i was doing. This past June, i took the truck in for another leak, this time a transmission coolant line. They "Fixed" the line and sent me home. The next day, the line blew out spilling all transmission fluid out over the engine, and i was broke down on the side of the road, and offered no help to get a tow or a loaner due to it being Saturday and service department not in. I got towed myself to them, and a few days later, they "Fixed" the line again. That night on the way home, same line blew out, same situation. It was towed to them yet again, this time on their dime, and fixed. The next few weeks the truck was not running right, sluggish, no power at all. I filed a complait with the Attorney Genreal this time due to them not able to fix it and not wanting to return. I ended up broke down again. I tried to call the General Manager who had told me the last time i was in after the line blew the second time that i could call her at any time of the day, and she would not return my calls. After taking it to another dealership, come to find out the truck had been stuck in 4 wheel drive, and after some research i found that can indirectly cause transmission lines to blow. I had to pay for the repairs myself because the warranty denied the claim due to the warranty stating that it had to go back to Loudon if i lived within 40 miles. Ther "summary" paper i was handed, yea, that was not it. It was the contract that stated at the bottom i had to bring it back to them, and was never told that. Now, the only thing they are willing to do is refund me a prorated portion of my warranty. Much more to what I have ended up dealing with, but this is the main issues. Do not go to them. They are a horrible dealership, with a service department that cant make repairs, and sell you a warranty making you have to return to them when they cant fix the issues to begin with.

I had a great experience having my Audi serviced by Derek and his team. I was treated well and I…read morewill be getting my car serviced here every time! 5 stars!!

The owner of this shop is fair and very knowledgeable. I made an appointment took my RDX in for…read moreservice and the work was completed per Acura's spec at a much more reasonable price than the dealership.

no one answers the phone. several attempts, poor service. no response at all, email same problem…read moreon a very time sensitive matter.

Recently had Juan do some work on my car and I am very happy with the way he does business. When I…read morereached out to him he was quick to respond and was very flexible with his availability. He gave me very competitive pricing and the work he does is professional. He's reliable, honest, and trustworthy. He's now my go to guy for auto repair.

Amazing Mechanic, he fixed my 98 YZ400F when no one else would even touch it. He's super friendly…read moreand definitely cares about you and fixing your machine. 10/10 I would recommend him all day, he's definitely my go to now.

I needed someone who knew engine repair and was willing to do it on-site. John knows engine repair…read morethrough and through, and from the moment we first spoke on the phone I could tell he really cares about getting people up and running again and also is motivated to do this kind of work. There is no substitute for experience, and that combined with knowledge and consideration for people makes this my number-one go-to. Recommend!