The food was delicious. We got a burger and shake. The service was ok.... Not great but ok and the place was clean.

My Daughter, grandson and I came into the Ennis location this morning and stood at the counter to Order our food for at least 10 minutes and not one employee came over to take our order. There were no other Customers in there. There were at least 3 employees in the store. The employees that were there kept looking over at us but didn't say one word to us. We ended up just walking out and going to Denny's to eat. read more

Chicken strip dinner. YUCK! Awful I can't believe they actually sell this on the menu. The Chicken is hard as a rock. The Chicken dip . Nope not good. French fries are good. Cookie oh my what was that. The roll was a door stop. read more

I love Brahms. I love their food. I love their ice cream. I love their prices. I wish there was one closer to where I live. The only time I get to come to one is when I travel up north. I always make sure and try and stop to at least get an ice cream cone. Coming and going if possible. read more

Braum's Ice Cream & Dairy Stores - Ice Cream & Frozen Yogurt Near Me - Ennis, Texas

We came here after my oldest granddaughter's volleyball practice. We are from Arizona and we have visited Ennis many times (my son & his family live here). We always love coming to Braum's! Great ice cream, great service and best of all great prices!! And great family atmosphere!! read more

We decided last minute to get some ice cream one evening and since we hadn't had dinner yet we had a burger as well. They were really busy and had a full dining room and drive thru line. Luckily the line for dinner/non ice cream orders was empty so we walked right up but waited a minute or two for someone to take our order. We placed our order and found a seat, which all the high chairs were being used so we had the kiddo in our lap, until someone very graciously gave their highchair up because they were about to leave. I had a junior cheeseburger and fries which was good, nothing i am running back for. The brownie fudge sundae was really good. The staff was friendly enough and we got our food in a timely manner. They were out of napkins, which was weird but overall a decent experience at Braums. read more

customer service overall was very good. sweet and very nice but also very distracted. food on the other hand.. ordered food and a sundae they repeated my order to me for it to still be wrong.. maybe just a long day since their re-opening. usually good food & store. read more

I love Braum's. Good burgers and great ice cream. I always take some home too. I just wish they had Braum's in Houston.

Drive thru person is very rude came to this location around 4:00 pm she didn't speak just as rude as ever

Spicy Pimento, smoked Bacon & Jalapeno Cheeseburger; LOVE IT, LOVE IT, LOVE IT!!! The spicy pimento melts everything together for an incredible, cheesy goodness in every delicious bite. read more

Went in with family this evening and the young kid behind the counter was the rudest person. I was trying to order and he cut me off before I could tell him what ice cream I wanted, then when I tried to correct him before he made the mistake on my order, he got a serious attitude. I was watching him and he was laughing at us and left for a minute and then came back and looked at me and said "is there a problem ", I of course was quick to ask for the manager. My family got involved and it was a whole scene that should Not have happened. Why you have someone like that behind the counter is poor judgement. He could have just been having a bad day but his whole energy was terrible. We frequent this place and have decided to take our business elsewhere. read more

Food was good, but the place was filthy! Dirty tables, chairs and there was an area that looks like I missed a food fight by 2 minutes! Oh well... read more

Braum's Ice Cream & Dairy Stores - tables and chairs - Ice Cream & Frozen Yogurt Near Me - Ennis, Texas

In the ice cream line for 15 mns. It never moved. Only one gal working the ice cream counter and several others meandering around, not helping. We exited to the DQ across the street. Total chaos and lack of team work or customer awareness. read more

We decided to stop in after a school competition. We came in with 16 students, 3 chaperones, and one bus driver! Not once did any of the employees roll their eyes or looked annoyed at our crowd of kids that just walked in! They were very patient with us as many of the kids had never been here before! I decided to try the spicy chicken sandwich with fries and a drink! I later noticed you can sub your drink with a shake if you want with NO CHARGE!!! This is unheard of these days! There is always a charge!!! They cranked our kids food out and we got back on the bus and on our way! My chicken sandwich was cooked perfectly! It was spicy and delicious!!! I'm glad I asked the attendant if they had any sauce. She said, "Try the Braum sauce." So happy I asked!!! It was like a spicy mayo ketchup! It was delicious with the fries!! The place is pretty small with a grocery store connected to it when you first walk in. They had everything from vegetables to hot dogs and frozen dinners!!!! Very random but people were in there grocery shopping! Just wanted to drop in and leave a nice review since others didn't seem so nice! Our kids really enjoyed it and no one had a bad thing to say! The staff was very polite and worked hard to get our orders out fast! I was very impressed!! Keep up the good work guys!!!! read more

I've always liked Braum's - appreciate the concept of no stores further than 300 miles from home base and their prices are straight up unbelievable. Nowhere can you get a giant waffle cone with two scoops of ice cream for $3. Service was fast, restrooms were clean - definitely worth the stop while we were heading up to Fort Worth. read more

Braum's Ice Cream & Dairy Stores - Double scoop sundae for less than $3- hard to believe in 2021! - Ice Cream & Frozen Yogurt Near Me - Ennis, Texas

If you have an hour to kill, sure go here, otherwise if you want "fast" food, go somewhere else. Only two people ahead of me in the drive thru and it took 35 minutes. read more

Ok - we were on our way back from Dallas to Houston and had to stop at this ice cream joint. It's a grocery store/burger joint/ice cream place all in one! There are a ton of flavors to choose from and I can't say I didn't like any of the flavors - it was creamy and flavorful and fresh. I got the strawberry cheesecake which had lots of strawberry and cheesecake flavors - I just wish it had chunks of cheesecake in it as well. The pistachio almond was lighter in flavor but tasted as it should and none of it was overly sweet. I have to say it was better than Blue Bell flavors - to those of you that love Blue Bell. It was just less artificial tasting and there is a huge selection of frozen yogurt as well. Two cones with double scoops cost less than $5!!! Definitely a good deal for the price and deserves a 5 star because of the value and quality!!! read more

Braum's Ice Cream & Dairy Stores - Strawberry Cheesecake on top and Pistachio Almond below on a cone! All for ~$2.25! - Ice Cream & Frozen Yogurt Near Me - Ennis, Texas

Worst customer I've ever experienced. Young African American Girl, completely rude I mean completely. Zero, thank you, please any kind of kindest. Replace this person and maybe put her on a grille where she doesn't have to work with customers. Will not be back anytime soon. This was a dual stop the later was Chick-fil-A and of course they were completely kind, wishing us a blessed day and we were thanked twice! read more

I am not a big ice cream eater, and my family and I already indulged quite a bit on this trip from Houston to Dallas and Denton and back. My mom insisted on stopping at Braum's twice on this trip due to its lack of presence in Houston, so we went to the one in Corsicana on the way (much farther off the freeway) and here in Ennis on the way back. Most of the ice cream was melted from a freezer malfunction, but associate Jeremy offered to put that in a shake. Otherwise, options were limited. My mom got a hot fudge sundae no cherry and my dad, eggnog ice cream (euw). Jeremy was a character and chatted us up despite the other customers waiting, and I did not see anything I wanted that wasn't melted. We peeked around the store part and saw they had a great variety of frozen yogurt flavors (as in butter pecan, etc) and other treats. I did not get anything to eat but I bought my mom a Braum's insulated grocery bag with ice cream scoops on it as part of her birthday present. The cashier was also a character, sharing diet tips (eat 5 yogurts a day and splurge once a week on a loaded baked potato). It was a fun stop on our way home. read more

Just left Braum's in Ennis, TX We were inside the place for about 5 minutes but no one was helping us. A staff took 3 orders from the drive-thru while watching us standing at the counter but never said Hello or help us with our orders. Then my husband asked if we need to go to drive-thru so we can be serviced and she said No then the cook came to the counter while scratching his armpit under his shirt while shouting at us that she will be right with you. We waited again but no one helped us with our orders. It's 11:00 am and we haven't had breakfast then we had bad experience in the place. My husband then decided to leave and go elsewhere since the service is bad, staff not friendly and seems to prioritize the drive-thru more than the customers coming in to have dine-in meal. read more

Customer service was rude and unprofessional. As I was ordering the lady continuously messed up my order, and as I proceeded to try and correct it she got an attitude as if I was inconveniencing her. I understand it's fast food and you shouldn't expect top tier customer service, but at the end of the day you get paid to provide at least decent service to people. May be an isolated incident, but I wouldn't recommend this location. read more

We stopped at Braum's on a roadtrip from Dallas back to Houston. We only got a milkshake and a frozen yogurt cone but both were very good. The reason for the 3 stars is the service that we got in the drive thru line. After waiting a very long time, we finally got our order taken, and the waited about another 20 minutes before we got our snacks. We would have gone inside if we didn't have someone behind us. We also asked for the frozen yogurt in a cup and got a cone. Simple things that could improve our visit. read more

Just a warning that none of the staff (or other customers that I saw) in this Braums on June 17, 2020 were wearing masks. There was no social distancing or other safety measures, like plexiglass in front of registers to protect employees. It was crazy. Chik-fil-a down the road is locked up tight and and all staff are wearing masks. Same at Starbucks across the street. Someone needs to tell the people here that there is a pandemic happening. The owner/boss should protect their employees at the very least. Yuck. Scary stuff. I wont be back until this changes or post covid, even through the drive thru. read more

I'll start off by saying their only flavors for "floats" are "vanilla and chocolate". Staff was rude and when i asked for a float they brought me a blended vanilla milkshake with dr. Pepper on top. The man was nice just the other guy who told him how to make my drink was not so much. read more

Food is good but service really needs to improve especially since there is a work shortage not enough people willing to work and orders take forever. read more

A relative said that this place had very good ice cream and I being curious and a fan of ice cream took him up on that suggestion to see if it was any truth to this. We went pretty late, exactly at closing time, but the staff was super friendly and didn't make us feel hurried because they were closing. The ice cream was good, I wouldn't say the best, but good. We already felt guilty having them help us so late and we took our cups to the car and ate our ice cream there. read more

Once excellent, now mediocre at best. They cannot take an order to save their lives. I order a combo and a sandwich, I get two sandwiches. Period. I ask that they leave onion off one sandwich, they leave it off the other, AND the lettuce as well. And THAT order took two people--the first order-taker simply couldn't conceive of my requests. read more

Stopped by Arlington with a friend to grab something and we were on our way home. I've been craving for ice cream and made him stop. So, we were on our way to DQ until my friend told me about Braum's. He was telling me its like marble slab which I think its like Baskin Robbins (in Houston). Once we stepped in to this place, its 3 things in one (grocery store, ice cream shop, and you can get food (burgers, fries, and etc.)). Pretty old establishment but at the same time pretty neat. They had all the original flavors like any ice cream parlor. Like for example, vanilla, strawberry, peppermint, black walnut, pistachio, and etc. So, my friend got one scoop of black walnut in a cone, and I got single scoop of peanut butter cup in a cup and guess how much was both of our ice cream???? It came out to $2.16 total. Wow! We were amazed on how cheap our ice cream was. ~Price of ice cream = two thumbs up! ~Old and outdated but very clean ~Customer service= awesome! ~Definitely will come back to Braum's So, maybe this might be another tradition that I'm going to do when I go into Dallas. Pretty cool beans! Gave me a smile on my face all the way home. Hehe... read more

I stop in for a quick cone for my commute back home. Quick and friendly.

Braums has a special place in my heart. I've always enjoyed their burgers and crinkle cut fries. #2 with jalapeños is my usual. If I had to choose a favorite ice cream, I'd go with brownie sundae with chocolate syrup. Staff has always been friendly. I also like that you can get a lot of the stuff served in their market side of the restaurant. Breakfast is also delicious. Their burritos are the bomb.com. read more

I think Braum's best product is their milk - their chocolate milk tastes like syrup it is so chocolatey (my mom even dilutes it with regular milk) and they concentrate their skim milk so that it doesn't taste watery. Came here for ice cream - was unimpressed by the birthday cake flavor I sampled, but I liked the white chocolate cheesecake flavor and gingerbread flavor that my friends had better. My soft serve was pretty good too, but if I closed my eyes, I couldn't have distinguished between the vanilla and chocolate flavors. read more

I love the Braums food and ice cream but the staff could have way better service. Every time I go in the evenings the crew has a whole attitude compared to when I go early during the day. Just hope they don't be doing anything to my food with the way they be acting.. read more

Service was great , our cashier went above and beyond. Food was hot and fresh. My freeze was perfectly blended. Love this location over the last 3 I visited! read more

Pulled up to the drive through window and was greeted with silence. It was not until I asked if the location was open that someone spoke to me and asked me, "Can you hold on?" After taking giving my order I pulled up to the window and again was greeted with silence and the only communication was the young lady (not asking) demanding me to pull forward to get my order. Twenty minutes later, I walked in and retrieved my food. read more

Not impressed. Been here multiple times and food is always good. The problem is the service. It's usually not great, but this time it was absolutely terrible. It was shift change and they had no regard to help us or acknowledge us even though they helped the people in front of us no problem. It took 5 minutes to be acknowledged and get our order in. Food came out fairly quickly and was good. After we were done eating, I went to order ice cream. Made eye contact with the girl and she looked at me like I was inconveniencing her and didn't want to come serve me. She finally comes over, and I order. She spends time trying to get a coworker to handle the order for her and picking at the scoops that were clean. Then finally admitted she actually had to fill the order. Super frustrating and not impressed. read more

Braums has delicious ice cream obviously!!! Anything ice cream you get is going to be fantastic!...the burgers are delicious when they put effort into it. I just had one and the meat didn't seem hot; like it had been sitting for a while. Overall seems a little under staffed or management does have cleaning as a priority on there list. read more

Food and desert items are good here. The service is pretty good as well.

Food and ice cream are awesome, but the service is bad. They did not seem under staffed, but definitely not managed well. Staff seemed annoyed to serve customers and had absolutely no urgency to fulfill orders. read more

I've gone back to this location several times since the incident I had work the cash payment. The first time I went back the same clerk was there and she was rude to me and I had the fear she was going to spit in my milkshake or something because she had me pull ahead to wait for it. I've paid with my card since the cash incident and the other clerks have all been very nice. read more

Outstanding burger and great service. They were very busy, but did not dawdle so everyone was served as fast as possible. I wanted the green chilies on the cheesy burger - a non-standard combination, but the manager who took the order said "no problem " read more