This is by far the best dog groomer I have ever taken my dogs to. Not only do they do a great job…read moregrooming her but they are incredibly kind and really seem to genuinely enjoy working with dogs. They are extremely patient and understanding with my anxious standard poodle.

Friendly professional staff who do a quality job at a fair price. Convenient location in Winder…read morewith plenty of parking.

These guys are always great with my senior dog, Cabo. I'm comfortable leaving him in their hands…read moredespite Cabos visual limitations he comes home looking great! Pet Studio has been a great help fitting him into their busy schedules

I'm thankful for the day I decided to give Pet Studio - Grooming and Boarding a try. We've been so…read morepleased with the grooming services we received for our pet. It's like they know exactly how to groom her fur based on her type of breed, and the shampoo they use has our baby smelling great for days.

Shes always great with our dogs! Always personal and cuts always come out right. Would highly…read morerecommend. Great with doodles!

Just picked up my little maltipoo, whose coat had been very neglected over the past couple of…read moremonths due to a family move. Sol Y Luna did a great job of shaving her down to start over fresh. My Juno is very skiddish and I know she was a handful for her. She did a great job and I will be back.

It's been years upon years coming here at least since Covid…read moreThe pups have been making there way here Some of the gang is no longer with us And others are fairly new to PawPlex and the great grooming treatment they perform Getting poodles or doodles of some sort groomed Can be a sunny day Or rain on the parade PawPlex definitely has been Keeping things on the bright side With eye catching grooming Marley ( mini poodle) Reesie ( labradoodle) And new to PawPlex Mila ( standard phantom poodle) Have been coming here enjoying their grooming Customer service is great Easy to book appointments Convenient hwy access nearby And they always seem willing to accommodate Let the video and pics speak for themselves The dogs are happy, excited and ready to show off The attention and detail given to them Will be coming back in for more grooming

we had a family emergency and needed to leave with a day notice. they were very fast to respond and…read morevery accommodating. when we showed up they were quick to take our dog to the back. they sent an email halfway through her stay updating us on her, letting us know she was happy and having a good time. when we showed up to pick her up she seemed a little out of it, not really acknowledging us when she usually gets super excited. the first thing we noticed was her right eye. it was bloody and almost looked infected, there was yellow pus coming out of her eye. we asked the young girl at the desk what happened and she had no idea. she went to the back to ask someone else what happened and when she came back all she said was "we had a lot of big dogs here today, they were all playing together" we never selected anything involving group play, she is a very friendly dog but as a business you should think about the liability. we never gave any type of permission for group play and to find out the dogs were roughhousing...not a good look. we will not be coming back here and the vet bills WILL be coming to them. (pictures were taken after cleaning up her eye) UPDATE: Terissa called and gave us a more detailed explanation of Harleys stay there. she explained that they have turf in the back and something could've gotten in her eye, that could be the reason for her eye being irritated. she offered to cover vet bills and Harleys stay there. she was definitely very apologetic and we really appreciate her customer service. that is how you do business. thank you Terissa!

Laura is hands down the best groomer I have ever worked with and used for my pets. She is patient…read morewith both fearful and excitable dogs. Her haircuts, shaved and scissoring are amazing. She is also trained and knowledgeable in recognizing skin, ear, eye and other medical issues and knows when to recommend you to seek veterinary care. I drive an hour to get to her and it's well worth it.

Great groom and cut, friendly, and affordable. No more tear stains on my white Bichon.read more

I have taken my dogs for boarding and grooming for over 20 years and I couldn't say enough positive…read morethings about this place. they are very personable , accommodating and take such great care of my fur babies. I moved to Smyrna and wish I could find a place like this. I highly recommend.

A completely unprofessional experience ... We were seeking a…read moreplace for our dogs from 10/4 to 10/14, but our normal place as booked. This was our first and LAST experience with Indian Shoals. We received an email at 5:17pm on10/3 requesting a deposit payment by 5:30pm. My spouse went online and paid. The payment processed through their system at 5:32pm (it shows a 5:26pm time from our bank). I get a text at 5:53pm stating our reservation was cancelled due to no deposit. I text them and inquired about it, they said it was processed too late (their system!) and the reservation was cancelled with NO REFUNDS. After some banter, they "did me a favor" and fixed it - what "favor" it was your system issue?! So, I agreed to allow my dogs to stay. I dropped them off at 2pm on 10/4 with an expected pick up time at or around the same time. On 10/14 I get a text if my dogs are not picked up by 11:45am there would be a late charge (even though I dropped off at 2pm!). I arrive at 11:57, due to some traffic SO they tried to charge me $15 each dog for being late. I told the front deck employee I dropped off at 2pm, with a 2pm pick up. She said "our system" shows 11:45 scheduled pick up, so your late. I paid the $15 each dog "late fee", it is $30 total, after some banter with the front desk employee ---- BUT, they have lost any future business from me. After I reviewed the invoice emailed to me, I noticed I was charged for an additional day of boarding. I had to call and request a refund for their error. I was told they "don't do refunds" - this was their error and they did not want to refund it! ... they finally agreed to refund the $57 over charge, stated it would be refunded to my credit card. After waiting three days for a refund confirmation and several follow up conversations, then they said they would mail me a check for the $57.00. A refund that could have been done same day took over a week to receive via check. Very unprofessional! While I understand owning and operating a small business, their policies add more stress to the process, the person who handles their text interactions is rude over text, and check your invoices for errors. Now lets talk about my pets - they were literally starving when I pickup them up on the 14th. They each ran into the house searching for food and water, acting like they never ate. I supplied ample food for each dog, enough to have extra, which I never was offered back (I forgot to ask with all the frustration). They can keep the extra food, but hopefully this review helps others make better decision on where to trust their animals. Just Stay Away !!!

I have been using this facility for almost 13 years! Even before Lori was there. Loved it then and…read moreLove it now! Lori is amazing with my 15 year old Yorkie Mix. The best part of this facility is that she doesn't crate these dogs for hours at a time. I drop off my Bella and usually 4 hours later she is done. I walk in and there are small dogs everywhere, Highly recommend!

Ms. Lorrie always makes my babies, Judah and Priscilla, sparkle. She's kind and gentle and her…read morerates are more than reasonable. Thank you!

The two stars I give here are only because they were on time and the way they trimmed my dog's face…read moreis cute. When the groomer showed up, I told her of 2 skin tags on my dog's body so that she would be careful not to hit them. She barely looked where I was pointing, so I should have seen that ad a red flag. My dog was returned with several cuts along his body, the biggest being on one of the skin tags I pointed out to her. While I understand that knicks can happen, he has been groomed for years and never had a groomer cut him this bad. I will never trust this company with my dog again.

I highly recommend Erica Swift for cat grooming. She worked with me on timing and getting my 2 cats…read morebathed, trimmed and shaved. They smelled so good afterwards and a lot less shedding. The price waS well worth it and I actually liked their temperaments better too. A mobile unit is so much better for our cats and for us! I will use this service provider again and I highly recommend this vendor to anyone looking for grooming services.