Our two Siberian huskies had the best time experience with Billy. This was their first time being…read moreprofessionally groomed so, I was a little nervous. They went right up to him and they felt very comfortable with him, which made me feel comfortable. They look amazing and their coat is so soft and silky. We will definitely book with Billy again.

Do not book with this company! They deserve zero stars. I had an appointment for 11:45am with an…read morearrival window of 11:45-12:45pm. They called me three times at 12:24, and I called back just three minutes later at 12:27, only to find out they had already canceled my appointment. The woman on the phone was unbelievably rude and claimed there was nowhere to park, even though there's a whole parking area in the back they could have used. Instead of being professional and finding a quick solution like any competent person would, she was dismissive and condescending. Absolutely avoid this place. They are a complete waste of time and have the worst customer service.

I scheduled an appointment beginning of March for Tuesday 03/18. The day of the appointment I…read morehadn't heard anything from them so I reached out twice via text and called to confirm the appointment, no response. I waited a couple of days to see if they would reach out thinking some emergency could have came up, but was never contacted.

Highly recommend this groomer. She has been grooming our Corgi and mixed breed for a year and has…read morealways done a great job! She is very patient with them and works with us and their anxiety. Price is great too!

Just perfect! My little guy looked amazing! And the nicest people. They explained everything very…read morewell. And answered all my questions!

This is an excellent salon with nice staff! A great place to take your pets for their grooming!read more

Gena has been grooming my dogs for almost 20 years! She is by far the best groomer I have ever…read moreseen. Not only are her grooming skills fabulous, she cares for every pet like they are her own! The care she takes with every pet, every time, is what makes her stand out from any other groomer you will find. I won't take my three girls to anyone else!

They kept us informed on appt arrival time. Our groomer was very attentive to What we wanted Pixie…read moreto be groomed! Already booked another groom for her in 4 weeks!!

I've taken my two little fur babies there three times and so far so good. I will be more specific…read moreabout how I want them cut in the future though. Thanks LA Groomers!

Brought my dog here at 9 am for them to not answer my calls all morning about my dog. After four…read moreand a half hours of no communication, I go up there to see four people on staff, a very quiet salon, not a single soul working on a dog, and my dog immediately barking and sitting in a kennel with NOTHING done. They were talking about "oh you can wait another hour and we can do it." Lol what??? What were yall doing all day?? Telling me it takes five hours to be groomed. No it does not. He is a five pound yorkie mind you. Couldn't even answer my text or calls about my dog, that's how you know you're in the wrong and when I get there and y'all are just standing around. I took my dog and immediately left. Do NOT trust these people with your animals. They don't care about their jobs or your fur babies, it is very clear.

I have a 7 month old male Boxer that went to Mutty Paws for the first time on 08/03 and 08/04 2026…read more When I dropped him off the first day I asked what type of reinforcement they use. I was told that if a dog gets rowdy they put it in a 15 minute time out, and with three times outs they're kenneled for the remainder of the day. That seemed logical and acceptable to me. On his first day there I was told he got a little rowdy (which is not unusual for a Boxer) and had a 15 minute time out. Ok; fine, that's acceptable. When I picked him up on the second day I was told he had not had a time out and was very sweet. I called back later in the week to schedule two days for the week of 08/10-08/14. I asked if Mutty Paws has cameras as I was interested in watching my dog play and interact with the other dogs. The link was texted to me. My husband and I downloaded the link. Today, 08/11/26 I took my dog back and arrived at 10:30am. We watched him play until 11:17am - basically 40 minutes from the time I arrived with him to stay the day. Apparently he got rowdy and we watched him being led out by his collar to what I was told would be a 15 minute time out. Again; acceptable. My husband continued to watch the feed waiting on our dog to return to the group. At approximately 12pm, my husband called to say that our dog had still not returned to the play group. That is 40 minutes he was missing from any camera. At 12:10pm he had still not been returned to the play group. I drove back to Mutty Paws and asked if perhaps there were play areas without cameras. I was told, no, but that sometimes the cameras didn't show the entire view if dogs were in corners, etc. By now the time is 12:45 and still no sign of my dog on a camera. By this point, I told the girl at the reception desk that my dog had not been seen for approximately 90 minutes and told her to take me to where my dog was. Another girl at the reception desk left the area and came back with the information that Xander was still in time out, in the kennel. The girl that had initially told me about the 3 time outs replied that perhaps he had been rowdy and was put in time out again. Let me remind you that he had only been there 40 minutes when he was taken to time out at 11:17 and had not been returned to the play area after 15 minutes. He had not been returned to the play area in 90 minutes. I told her that there was no way he could have gotten into trouble 3 times (which meant all day kennel) in the 2 hours he had been there. Whether or not he would have been allowed to return to the play group is unknown as I told her I wanted my dog, to pay the fee, and to remove him from their roster. How do I know that he wasn't left in the kennel the first day after the supposed 15 minute time out. I don't!... which is obviously of concern to me after what happened today (08/11/26. My dog will not be returning to Mutty Paws only to be left in a kennel all day. That is definitely NOT what I signed up for. My only regret regarding watching the play area today is that I did not record the time Xander was missing. Cheryl Mauney I need time emphasize that Xander is in no way aggressive. He just wants to love on people and be loved. Being a Boxer, he is bouncy and sometimes get excited.... but he should never have been subjected to a 90 minute time out after only being there 40 minutes.

We have been taking our dog to Mutty Paws for some time for grooming…read more We have had decent experiences up until the last two which were bad. We are not risking a third. The groomer shaved her nipples off the last two times. She developed scabs and we told them about it after the first. But it happened again. A part of the pad on her foot was shaved off as well. She has been shaking, lethargic and extra sensitive to gentle touch. I called to let them know, they apologized over the phone, they said this never happens. But I can see now from other people's reviews similar carelessness and negligence has happened before. The manager asked for a third try to show they can do a good job. After giving them the benefit of the doubt once already and how hurt our dog is, we've lost our trust and won't be bringing her back.

You really don't know how much a qualified and well trained staff really cares about your furry…read morefamily members until all the dust settles after an emergency. I suggest visiting them for good measure, say hello and see how friendly an exceptionally inviting floorplan works. Make it a point too stop by and pick up a magnet for your fridge; for it will be proud!

Had my Boxers ears cropped here. Everyone is extremely nice and they were very accommodating and…read morewe discussed how I wanted it to turn out and listened to all my concerns. They're around a hour away but was happy about choosing Dogwood to to the surgery.