This is still the only place I will board my dog with. They truly care about your pet.read more

Hands-down, best place I've ever taken my dogs!! Amy and Josh are very experienced and…read moreknowledgeable, and the facilities are super clean with plenty of space for the doggies to run and play. The pups are always happy and worn out when I pick them up! Absolutely can't go wrong with Good Dog Gwinnett

My dog was brought in to board from Sept 3-9. When I brought her in on Sept 3, I left written…read moreinstructions that said the following: Give Trazadone half a pill once a day at bedtime. She can also have an extra half pill every 8-12 hrs if anxious during the day. Cover well with the turkey and give. If she is still anxious, call her vet to increase dose. When I picked her up on Sept 9, I was told that she wouldn't be allowed to come back to the kennel as she "wasn't a good fit". She was extremely anxious to the point that she was shaking and had to be hand fed. Unfortunately, when I arrived back home and counted the trazadone, I saw that no extra doses had been given, just the bedtime dose. The pill bottle itself even said give extra if needed. My instructions also said "If she is still anxious, call her vet". When I called Countryside, I was told "We never call vets". The problem is, I wasn't called either and my dog was allowed to be extremely anxious when she could have been medicated. I would like to know why my dog was allowed to be so scared when Countryside had extra medication to give her and failed to let the vet or me know that she needed an increased dose. Countryside suggested I get a home caretaker. My dog won't let anyone in her house. She's be very abused prior to our rescue. I've been working with a trainer to help. I sent an email asking for review by a manager or above, but got not repose from Countryside.

I used them for a few years before Covid and everything seemed good except for a trip we took to…read morehelp our son move. My truck broke down and had to be repaired in Maryland so we were a week late getting back. I knew the food would run out so I called and spoke to the manager. My dog was on a special diet. I told the manager to go to Hamby Road Animal Hospital to get more food and have them call me for my credit card. No one followed through and when we got back my dog had lost two pounds because she wasn't getting enough to eat. It was very noticeable when I picked her up. Then Covid started and the lobby shut down. There were less employees too so for years now I've never seen the dogs outside like I used to. Plus our dog seemed hoarse the second to last time she was boarded there which struck us as odd. Last March 2023, I had to have surgery. We boarded our dog for only two nights. When she was picked up, not only was she hoarse again but she had to poop 3 times in a row. So we surmised she was put in her room and ignored. She would only bark if she need to go out or wanted her play and walk times I was paying for. Our dog was so well house broken that she held her poop and barked to be taken out so much she got hoarse. We decided that she would never go there again. She is dead now from cancer but the two trips we made last year before she got sick, we took her with us. We decided not to use this place anymore.

Richard took really good care of my cat while I was away for 10 days. He was able to administer…read moredaily pills and was willing to clean up some accidents that happened outside the litter box. He also takes amazing photos It seems like they got along well, because my cat ran to the door a couple times in the days after i got home, when he heard a loud truck. I think he was hoping to see richard again

Richard was beyond amazing! We are traveling and our dog needed some last min (anal glands )…read moregrooming! Not only was Richard very communicative, he was able to accommodate us with coming to our rental! He was very patient and kind to our pup. Treated her like she was his own!! And not only did he do a great job on our pup we got some amazing food suggestions to try!! Something else we learned, Richard and his team will travel for your fur babies/pets......out of state! Hands down great service, great communication, simple, quick and will 100% seek Richard out when in the area again or need help out of state!

We've had a great experience with Puppy Haven (Johns Creek). Our golden retriever puppy Hutch is…read morevery high-energy and social, and this place has been perfect for him. He gets plenty of group play time and has clearly made a lot of canine friends. One of the funniest (and most reassuring) things is how excited he gets at drop-off--he bolts in like a kid seeing his friends at school and doesn't even glance back. He always comes home completely worn out. The staff is friendly and attentive, and the facility seems clean and well-maintained. Overall, a great option if you're looking for a safe, social environment for your dog.

Our 1 year old mini bernadoodle Ziva just came back from PH John's Creek and she had the absolute…read morebest time during her Thanksgiving stay. The staff took such good care of her, and it was evident she was in good hands the entire time. We love the pupdates so we can see her photos every day and the cute messages. We saw her mingling with the other dogs on the camera and getting so many cuddles from the staff. She got a bath before pick up and smelled fresh and clean for us. Thank you for taking such good care of our baby girl.

I've taken my Australian Shepherd here several times and have been pleased with the results except…read morefor once when they kind of shaved him, but overall I have been satisfied.

I was recommended by one of my neighbors as she takes her pet here to get groomed and he looks…read morebeautiful! I figured I'd give it a shot. This is my puppy's first bath and trim (he was about 5 months old). Him being a shih Tzu- I intend to keep his fur long as I do not like the "teddy bear short cut look". Scheduling: Appt scheduling was very simple. Staff was very nice. Appearance: Upon arriving, It can be a little confusing as the sign is not lit up. It's a little past the opening where the Home Store is so be aware to keep going! Inside, it smelled like a old dogs inn. Just like a dog. Didn't feel the clean spa- like feeling I thought I would get. Staff: The staff were not masked, but still nice. I just want to say Lindsay was sooo sweet! The sweetest. Explained things in good detail and really nice. Experience: I asked them to let me know if there were any issues as he is a very scary pup. She told me she would try to save some of his fur as there was a mention it was matted pretty bad. He was shaved balled. My mom picked him up as I was at another appt and she said they kept apologizing and saying "he's alright". He wound up having really bad diarrhea for a few days and when I took him to the vet, they mentioned it was bacteria. It could have came from anywhere but he's not around any other dogs, and thought it was funny he got it right after coming home. I'm thinking because the place was not as clean as I'd hope. They were also a little pricey. The rate was higher than my neighbors who has a Yorkie. In addition, with the extra vet bill,this grooming costs me over $140 so I will mostlikely be searching for a new one. Just as a note, He smelled really good and appeared to be okay but I will not likely take him back.

They take such good care of my Bully. I've had bad experiences with some of the larger pet care…read morehotels/boarding places. I love that it's smaller and they are very kind.

Love this place. The owner is very knowledgeable and takes care of all the animals. My dogs are…read moreexcited to be there and are very comfortable. For the past 10 years , we have had no issues. Along as my dogs are happy; I can go on vacation with peace of mind. Yes , the place is not fancy , but you would pay double for a spa dog kennel.

Tiger Tails had been my dog's primary vet for at least 4 years. I brought my dog to Tiger Tails…read moreafter an emergency hospital visit the night before due to vomiting and fever. The emergency hospital had given him a fever-reducing shot that was supposed to last 24 hours. When we arrived at Tiger Tails first thing the next morning, we clearly told the staff and doctor about this and that it had only been 12 hours since it was given. The doctor took his temperature, did a quick checkup, and said he was fine -- then sent us home. We had pleaded that it was strange he wasn't eating or drinking and he was vomiting with hints of blood, but she kept insisting that he may have just ate something bad or just elder dog symptoms. Just 13 hours later, my dog passed away. I trusted Tiger Tails to take our concerns seriously and to monitor him properly after everything he had been through, but I feel that they dismissed his condition too easily. I am heartbroken and will never forget how this was handled. Please be cautious and make sure your pet gets the thorough care they deserve.

We just adopted a rescue from the animal shelter, and we absolutely fell in love. She is absolutely…read moreperfect. Very early on she started developing a cough and then wheezing, and then runny nose and I was so concerned I couldn't wait two more days for my already scheduled vet apt with another place. I called Tiger tails as soon as they opened this morning and I spoke with Jordan, and she was so unbelievably kind and helpful. She worked her butt off to get us in as early as possible, and even called me back twice to offer two earlier times, which we took. As soon as we got there we were greeted with super friendly staff. They led us to our excluded room (because of the cough) and every single vet tech and vet that came in was amazing. They were so gentle and loving to my baby, and explained everything they were doing. She did a thorough examination, asked questions, and determined it was kennel cough and sent me off with two different meds. I am a pretty anxious person when it comes to illnesses, especially since this is my first dog I personally own, but they were so welcoming and understanding, putting me at ease. I am SO glad I ended up going here, and will be going back for all her future shots/check ups. Thank you to the entire staff that helped me and my baby today!!

Frankly, there aren't enough stars or enough praise I can give Your Pet's Pal. Simply put, Tina and…read moreReid are some of the most trustworthy, reliable, and genuine folks I've ever encountered. They cared for my animals for over five years and loved them like their own. I fully endorse Your Pets' Pal, and do so with gusto.

From the owner: Older pets, multi-pet householdsread more