The customer care, service, skill and fairness was just outstanding! The owners, Alison and Rob…read morewere so accommodating and pleasant to deal with. As a first time customer, with a difficult problem, I never expected the incredible outcome achieved. They are just what you are looking for with your auto needs. Great folks, who provide customers with knowledgeable service at a very fair price. It's refreshing to know these places still exist in the auto industry.

I made an appointment at Rob's Auto after I had gotten an appraisal from the dealer to repair my…read morecar. I brought it to Rob's and was very pleased with timely and fantastic service. My car was ready when they told me it would be and the final cost saved me $300. Definitely the place to take your car, or truck. I live in Tiverton, but well worth the trip to Westport for auto repairs. Sandra Browning

Jonathan was fantastic. He was on time, professional, friendly and liked my dog. Most importantly,…read more he is knowledgable and quickly resolved my problem. Jonathan is 5 stars!

I have had at least 3 different vehicles towed by Brayton and two services. They are always…read morepleasant to deal with - highly recommended.

I brought my 2021 BMW 330i in for an AC diagnosis. They sent me a video of a pinhole radiator leak…read morethat had eluded the previous three repair shops (along with an impressive write up/evaluation of most all other systems). Their experience with BMWs led them to the correct diagnosis; Radiator leaks can shut down the AC system. I have owned twenty seven cars over the decades and have worked with about as many repair shops. Brum's is an impressive stand-out.

I've taken my vehicle here twice, both times the shop was communicative, upfront and reasonably…read morepriced. Many months later, I received a letter from BMW that a particular component was now under warranty, which was the first service that Brums had repaired. Sean from Brums was so patient, and helped with multiple requests from BMW to have the repair retroactively covered. This was months after the fact, and I'm not sure many repair shops would have taken so much time to help. If my car needs service, this is where it will continue to go!

Highly competent, thoughtful, and honest auto service company. Excellent customer service. Very…read morereasonably priced. Great value. A pleasure to deal with.

From the owner: Auto & Truck Repairs, Towing, & Road Serviceread more

It's a truism that a good, honest mechanic is hard to find. Well, you've just found one in Chris…read more I've been taking our cars to him for years. So have my daughter and her husband. As a younger man, when I had the space and tools, I did a fair amount of my own repairs. My experience then only reinforces my confidence When the subject comes up, Wilfred's is our recommendation.

Once again one of our cars had a problem, this time with a power steering fluid leak. I was…read moreexpecting a possibly costly repair. Alas, Chris to the rescue ! He found the problem quickly and had it repaired the same day I dropped it off. A rotted metal line was the problem. He could not get the replacement and ended up fashioning one himself. We take all our cars to Wilfreds and have always have them serviced quickly, honestly and fairly....... Highly recommend Wilfreds !

Total used car salesman piece of shit ! Sold my girl a car that had been in 3 accidents with no…read moredisclosure Her car was burning oil big time and she was told that was normal to add oil between oil changes ? The end result was a blown motor and he did nothing for her at all ?

They suck don't ever bring your car to this shithole,i brought my Volvo to be repaired offered to…read morepay whatever amount they wanted and was refused service because they couldn't handle the job

1. The "Ghost" ETA…read more You were probably told "20 to 30 minutes," which slowly turned into two hours. There is a special kind of bridge-burning that happens when a dispatcher keeps promising the driver is "just around the corner" while you're watching the sun go down. 2. The Customer Service Disconnect Usually, when you're calling a tow truck, you're already stressed. Dealing with a driver or dispatcher who acts like your car breaking down is a personal inconvenience to them is the fastest way to earn a one-star review.

Responsive. Check. Fast. Check…read more Courteous. Check. Professional. Check. Fixed my wife's issue withOUT having to tow? Check. [Cars should really still have tool kits on board...time to add a couple of wrenches to her EDC.] Art (driver) and Katie (office) were both awesome and helpful and saved the day! Note: They were dispatched by AAA.