Today I broke down on the highway and needed a tow. I called empire towing and recovery. They were…read morevery quick and professional. My car was towed off the highway. The tow driver was even able to get my car to be repaired at their service center too!! Very convenient! They were not over priced. I will definitely be using them if I ever need a tow thank you!

From the owner: Empire Towing and Recovery offers state of the art towing and recovery we have wreck master trained…read moreoperators and nice equipment to get any job done for an amazing price

Absolute worst tow experience ever damaged car tried to drive away lied to police and us gave…read morewrong policy number wrong insurance carrier and didnt report the incident i can see why they have such a low rating thank god bystander filmed the whole thing and gave us the video rating should be a zero

Very rude receptionist who continually hung up on me & would not state her name. Commercial vehicle…read moreparked on residential street throughout snowstorm, taking up residents spots that they dug out themselves. Imagine a full grown man stealing the parking spot of a new mother and illegally parking for an extended period of time. Disgusting.

Highly recommend, kind and professional. Ray especially, very prompt and made a horrible situation…read morea little better.

Great service, I needed a tow just down the road and Scott was there in about 15 minutes. Very…read moreprofessional, highly recommended.

I've used Vic's 4 times now and each time has been great. The first time I had waited for another…read moretowing company for about 2 hours, all the time missing work. It was getting to be about 12am when I called Vic's. They contacted the driver right away and he called me to let me know that he would be there in 15 minutes. He was there in exactly 15 minutes, put my van on the flatbed and recommended a repair shop. A completely painless experience. I could go on about the other times but I don't want you to think I am employed by them.

Horrible service, they got tow truck stuck because driver did not listen when i told him not to…read moreback flat bed up onto the ground where my vehicle got stuck in mud.....driver was nice, however it took hours out of my day, i offered 2 help get his big dually tires unstuck. Grabbed 2 long shovels to dig tires out, i actually did most of the digging. Still couldn't get his truck out, so i offered to grab my steel ramps used for getting machinery up into p/up truck. Put them down, then he gunned it, the tires spun spun spun, destroyed my ramps. Driver told me to call the owner and he would make it right. Well the owner blew me off, said he would call the driver and get his side of the story. I told him that there's driver literally told me to call him there. And then I have pictures of the ramps destroyed underneath the tires of the truck you said OK. Ay no problem. He would get right back to me same day. I said because I asked him. Are you gonna get back to me today and he said yep, I'm just gonna call them first. He never did, I called back he blew me off again. I'm going to call him today. See what they say if they don't handle it. It's simply a $200 ramp From harbor freight, all they need to do is pay me back. I will escalate. I will also follow up. Regarding outcome. Run run run far away

They charged me more than what was quoted and they removed my registration paperwork from my glove…read morecompartment . It was ultimately returned to me after I called them and told them what happened, but should never have happened in the first place.

Always professional and fair. No need to call anyone else, call Derrick. He will get the job done…read morethe right way.

Jonathan was fantastic. He was on time, professional, friendly and liked my dog. Most importantly,…read more he is knowledgable and quickly resolved my problem. Jonathan is 5 stars!

I have had at least 3 different vehicles towed by Brayton and two services. They are always…read morepleasant to deal with - highly recommended.

Very rude receptionist who continually hung up on me & would not state her name. Commercial vehicle…read moreparked on residential street throughout snowstorm, taking up residents spots that they dug out themselves. Imagine a full grown man stealing the parking spot of a new mother and illegally parking for an extended period of time. Disgusting.

worst place ever. one guy to answer phones, doesn't even answer at all. my car got towed and was…read morejust gone didn't even know where it was and had to call the police to find out. sitting at the place not even knowing if the cars actually in this location and the guy still won't answer. worst service ever and the one time he did answer all he could say is i don't know and hung up on us.

My wife's car died right before Christmas. These guys were super friendly, fast and helpful! Andrew…read moreshowed up and did everything he possibly could with a pain in the ass car(2018 Honda Pilot) that doesn't have an easily accessible Neutral override. He got it hooked up and on the way after pulling out a few tricks. They lifted a huge weight off my shoulders a gave me some peace of mind right before Christmas! I can't thank them enough and they will absolutely be my first call if I ever need a tow!

Very friendly competent staff. Found the issue with my car and fixed it in minutes. Paperwork all…read moredigital. Love it!

You cannot find a better towing company in the state of RI or southern MA. They're the best and no…read moreone else can even come close and need not try. Thankfully I haven't had to use their services in about 4 years, but I've recommended them to several friends over the years and they've gotten rave reviews.. they're well known in town as well and anyone will tell you to call them first. they're a family business and treat each and every customer like family and with the utmost respect. You never have to worry about your car being damaged if you have them tow it, they treat it like they would treat their own. All the drivers are polite and courteous. I wouldn't call anyone else!

I was in a recent car accident, mello's & sons towing came to the accident and since being from out…read moreof area. They accommodated a place at the shop while I waited for a ride home. I felt a small town presence but with many locations they have great experience and up to technology. Very nice operator and informative and exceeded his job expectations making sure everything was taken care of and after accident.

Audi roadside dispatched them to help change a tire and after waiting almost two hours they said…read morethey could no longer assist.

Back when I first got the little Toyota Tercel I named her Martha because she was a lot like an old…read morelady. Completely, utterly maroon with a cracked windshield that resembled something like a smile line. But there's a new stud in town - a sparkly new gun-metal gray Toyota Yaris - taking up her driveway space. So it was 9:45pm and I was about to drive Martha to her final resting place at my dad's house. She started like a champ and even purred a little so I put her into drive, stepped on the gas and... ...nothing. I knew I needed to get her home, whether she wanted to go or not. It was over. There was nothing else I could do for her. A while back I upgraded to AAA Gold which gives me 100 miles of free towing, so I dialed the number and looked at her little tailpipe, coughing in protest. "Sorry, lil' mama," I said, and put in the call to the representative. Within 45 minutes, Rodrigues Brothers Towing was there. The guy flinched when I told him he had to bring her to Tiverton, but smiled and kind of nodded in a resigned manner. It was like he knew as well as I did what had to be done. I swear to some deity that his hands were a blur. In less than ten minutes she was trussed up like a wide eyed waif in a bad bondage porn movie on the flat bed, her little flat tire squished up against the side. The tow truck maestro asked about the address again, and I offered to write up directions. Usually when I suggest this to tow truck drivers or any AAA sent help, I get a gruff "No, I'm good." But from him, I got a smile and a genuine thank you. He even did all of the AAA stuff they're supposed to do: checking your ID and member card, etc to make sure you're who you say you are. I don't know about you, but I personally like it when people do their jobs well. The whole thing was over in less than 20 minutes, and as the tail-lights faded into the mist I saw a small puddle of oil where she had been - the only remaining memory of 140,764 miles. I walked back up the driveway and leaned on that hot new whip. "She's gone, baby," I said, a tear falling onto the freshly waxed metallic paint. "We can be together now."