Unfortunately, my car has been hit and vandalized on more than one occasion, and Carl's has been…read morethere every time. I can't say enough about Cameron and his wonderful customer service! Not only were they able to finish my car, recently, quicker than expected, but they are also reliable and kind in what is an otherwise crappy situation. Thank you again, Cameron, for everything. I can't say enough about how wonderful these folks have been!

The BEST Autobody repair shop. I just left Carl's Collision…read moreCenter in Fall River. Their efficiency and customer service was impressive. More importantly- I had a long drive coming up and they were able to make my car safe to drive before getting it officially fixed. Can't thank them enough. I watched lots of customers come and go and each person was treated with the upmost professionalism and seemed very happy with the work completed. Thanks Corey and Carl's staff!!

Platinum did a great job on my 2020 Honda civic. It had only 4,000 miles on it when a tree fell on…read morethe back of the car. I was bummed, but they made my car look like new again. Great work!

Great body repair on my toyota, that was rear ended. The entire bumper was destroyed. Marco is a…read morepro at body restoration! Economical, efficient, very professional, like a business owner should be. You don't get service like this anymore, nowadays. I'll return, most definitely!

I recently had my car repaired at this body shop, and I couldn't be more satisfied with the…read moreexperience. From the moment I called them, the staff was friendly and professional. The quality of the work was outstanding, my car looks as good as new, and you would never be able to tell it had any damage. They paid close attention to detail, and everything was completed even earlier than promised. I highly recommend this body shop to anyone looking for reliable, high-quality auto repairs.

Shoutout to Dave, Tracy, and Meredith - my family and I have brought many vehicles over the years…read moreto them and when my "beater" car had an unfortunate run in with a snowblower, I didn't hesitate to call them. Even though it's not a brand new car, they still take care of everyone and do a phenomenal job and this latest incident was no exception. Their entire team works wonders and I couldn't be happier. Thank you again and anyone that needs their services, I'm positive would be more than happy with the results they provide.

i called about my car wet carpet, he was nice, intelligent and helpful. His address was easy to…read morefind and he met me at the door.

Richard did a great job restoring my hit and run to my rear hatch! A beautiful job was done to…read morematch the color of my hatch to the rest of my baby! Thanks again!!

I cannot say enough good things about this business!!! he did a fantastic job repairing a car that…read morethe insurance company said was totaled! he finished the job three days AHEAD of schedule, and came in right on the amount we agreed on! I will never go anywhere else for any auto body needs I have in the future!

From the owner: Auto Body RepairAt Deschene's Auto Body Repair, Inc., our top priority is the quality of our work…read more We offer paintwork repairs to scratches and dents, as well as repairs total body vehicle repairs damaged by collisions. Since 1981, Deschene's Auto Body Repair, Inc., has been providing the clients of Fall River, MA, with impeccable service. We are family owned and operated. Call us today for more information!

Thank you for a great job installing a front splitter on my Golf R. Looks awesome!…read more I'm so glad I found your company on Yelp.

From start to finish, my experience was truly A+. I primarily worked with Janice and Brad, but…read moreevery team member I encountered was outstanding. The quality of work was exceptional, but what really set this experience apart was the communication and customer service. Janice kept me informed at every stage of the process, setting clear and realistic expectations about the timeline--and they even finished ahead of schedule. Brad walked me through the final bill in detail, making sure I understood all the services provided. After a terrible experience with Arbella Insurance, working with Total Care was a breath of fresh air. They turned a frustrating situation into a truly positive outcome. I couldn't be more grateful.

Fall River Empire Ford Sales Service Team Horrible Customer Service, Disrespect, and Full of…read moreExcuses After two weeks passing from buying my truck and being told that the dealership had to register my vehicle, I received a call stating that a VIN check needed to be completed in order to register my vehicle in RI and when could I meet them. Knowing RI, I said OK. We scheduled for three days later on Monday morning at 9am. After taking off from work to be at the local PD Monday morning for the vin check ten minutes early, I waited until 9:15 and texted back to the dealership asking where they were and when would they arrive. This is when the excuses began. The first excuse was "I had to run into the office to get the paper and that it was beyond their control". When I then asked when the person would meet me at the PD I was told about 40 minutes, but that traffic was heavy. When I responded that this was unsatisfactory as this had been scheduled the week prior the excuses continued. I was then told that this person was doing me a favor because the sales department screwed up on my registration paperwork, that they were trying to clean up the mess, and that this was a courtesy. I could have sworn that I paid a fee for the registration service? I replied, so now it is my fault that this wasn't done? Then I got the "hang-up don't care" response, I'm going to have one of the sales managers call you. Never happened. Around 9:40 this person then emails me the title paperwork that I need and suggests that I do the VIN check. My response, so now I am doing your job. So I began the process. It was now an hour into this mess and they still had not shown up. So I asked the person if they were still coming to get the paperwork and they said that is why I emailed you the paperwork. Incredibly poor customer service I responded. Because they were able to scan and email the paperwork, I suspect that this person never left the dealership and was lying to me the whole time about heading to meet me at the PD. I then called the manager and left a scathing voicemail. As I was finishing the VIN check an hour plus into this fiasco, the manager called and I explained my horrible experience with his dealership personnel and that I was very pissed off and angry for all the reasons previously stated. He said he had no excuse for what happened. I thought, finally I am speaking to someone at Fall River Empire Ford who is taking accountability. Everyone else acted as if I, the customer who had spent nearly 50K at their dealership two weeks prior, was inconveniencing them and interrupting their day. Bottom line, if I was charged by Fall River Empire Ford for the vehicle registration process, I am not sure I was, then I want a full refund. At the very least, I want to be reimbursed for the $20 that I had to pay out of my pocket for the Police Department for the VIN check and can provide them with a receipt. And what about my time out of work for an appointment that the dealership called me to make and then never showed up. What a way to treat your customers! I guess there goes my free oil change. Oh well.

I can not thank the Empire Ford service team enough, they are a wonderful team!…read more After a horrible experience at another dealership which I will not name but is located in Cranston. Empire Ford got my family a service appointment quickly, diagnosed the issue same day and ensured my family was safe while using our vehicle. They earned a customer for life today! Thank you again Empire team!

5 stars Located between walmart an stafford rd…read more i have had my licence about 8 years the 1st 3 dealt with shady places but joe is an honest hard working (quick good job) guy. 5 years great service From STICKER 35 OIL CHANGE TIRE ROTATION PAINT BUFF CLAIMS AUTO DAMAGE ETC JUST ASK HIM HE USUALLY HAS CARS TOO PRICES ARE GOOD he will work with you go and talk to joe!