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    Brazilian Bakery

    3.6 (8 reviews)
    Closed • 6:00 am - 8:00 pm

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    a chocolate cake with a slice taken out of it
    Juju G.

    If I could give 0 stars I would because this place was a disaster and such a disappointment. First and foremost, don't bother ordering anything from here if you don't speak Portuguese. My husband ,who speaks English and Spanish, ordered a brigadeiro cake for my birthday and they called him to confirm the order the day before and no one spoke English. To start off, the order process itself was already difficult. He couldn't get anyone on Instagram to even reply to him and when he called The person on the phone didn't even ask him the size cake he wanted, communication was simply terrible but because he didn't know anywhere else to get a brigadeiro cake, he just stuck with this place. When we showed up to pick up the cake at the time they told us it would be ready, the workers seemed confused, they weren't aware of any brigadeiro cake order. I honestly think they forgot to make the cake and just gave us whatever could be similar to brigadeiro cake. I told them that wasn't the cake we had ordered because this one had white icing on it and brigadeiro cake has chocolate sauce and sprinkles on it. The manager, Emily, assured me that they did that type of decoration for every party cake but that the inside would be indeed brigadeiro. I told them I hate icing but I would take the cake considering the inside is indeed brigadeiro. Well, it wasn't! There was not ONE sprinkle! This was not even remotely close to a brigadeiro cake. I called to complaint the same day and they tried to put the blame on us. Told us to next time order in person and bring the picture of what we want. I was also told nothing could be done until Monday because that's when the owners would be available. It's Friday today and I haven't heard back from anyone. They should have refunded me my entire money for giving me something I didn't order and all the headache they put me through in my birthday. I also got a coxinha from them and as a huge fan of coxinha, this had to be the most flavorless coxinha I have ever had. Stay away from this place if you want to be valued as a customer and if you want to get what you ordered.

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    1 year ago

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    1 year ago

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    3 years ago

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    3 years ago

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    Krispy Kreme  - A line that hasn't moved

    Krispy Kreme

    3.0(94 reviews)
    1.7 mi

    I find Krispy Kreme doughnuts to be so addicting that I think they should be listed as a controlled…read moresubstance with the DEA However, on this particular visit I had the misfortune of dealing with Terry the manager. I was asking for a side of the white cream filling so that I could dip my donuts in it. He said, we're not supposed to do that. So I jokingly responded, but it would make me so happy. To which he replied, yeah, but I don't work for you and I don't want to get in trouble. well I've got news for you Terry, whoever hired you would definitely not get you in trouble for providing excellent customer service by granting an easy request to a happy customer. However, they definitely definitely would get you in trouble for having a terrible attitude and saying something as offensive as that to a customer. Hopefully whoever hired you is reading this and will look into your attitude and how it affects business here. I love coming here but this particular visit was pretty much ruined by a negative person who loves telling people no. The rest of the young kids that work here have positive attitudes and are great to deal with. I'm sure they all must hate working for this guy. I hope someone fixes this guy's attitude problem.

    What happened to this place?…read more Used to frequent this spot heavy in 2021 when I relocated to Cape Coral from Jersey & the glazed donuts were always fresh! Then moved from Cape Coral & been gone for 5 years & now I am back in SWFL.. whenever, I am in Ft. Myers, I stop to grab me a half a dozen of the glaze. Not sure what happened to the past employees, however, the new employees lack customer service as many of the others who've reviewed had mentioned.. About a few months ago, when I visited, there was something black on the donut.. so ask the guy with the dreads assuming since he wears a head scarf if he can replace it with another donut.. Dude gave me a look.. he replaced it, yet gave me a look to go with it.. I was turned off.. Then this past Saturday, thought I was getting fresh donuts, got old donuts as two days later couldn't eat them as they felt fat in my mouth & mad greasy from the now wet frosting.. It was my fault as I should not have paid for donuts that were sitting!! These new employees (different from the 2021 employees) can care a less as they're there to collect a measly pay & keep it pushing..

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    Still waiting Never got my coffee

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    Krispy Kreme  - Chocomania~

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    Chocomania~

    Brazilian Bakery - desserts - Updated September 2026

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