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    Brazos Valley Insulators

    1.0 (1 review)
    Closed 7:30 am - 4:30 pm

    Services - Brazos Valley Insulators

    Insulation installation

    Brazos Valley Insulators Insulation Installation Photos

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    3 years ago

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    Air Innovations

    Air Innovations

    (37 reviews)

    I used them for several years and was a gold member where they come out twice a year and inspect…read morethe a/c and heating system. I cancelled them because they started trying to sell me parts etc. I had second options and was told it was not needed. Thought I would try again. Was told I need need a new a/c unit and a heater replacement around $11,000.00. Mine is 10 yrs old I had 2 other estimates and both companies told me the furnace was fine I do not need to replace it. I signed up for the gold member and was charged $383.00 to come out and inspect the units and maintenance. When I called them back to cancel the membership because They were trying to rip me off and I didn't need a furnace they told me they CAN NOT CANCEL THE MEMBERSHIP AND IT IS MY CHOICE TO HAVE THEM BACK OR NOT. Why would I have them back when they just try and sell me things I don't need. TERRIBLE SERVICE AND DO NOT USE!!!

    I moved into a newly built home in early 2024 that came equipped with a brand new Lennox system…read moreinstalled by Air Innovations, including: +(2) Lennox ML18XC2-024-230 air conditioning units +(2) Lennox ML296UHV furnaces +(2) Lennox iComfort M30 smart thermostats From the beginning, I experienced serious issues with the thermostats. The A/C continued running regardless of the set temperature, and the thermostats displayed incorrect readings -- sometimes showing 76°F when the actual temperature inside was closer to 66°F. Through my home warranty, I had Air Innovations come out to inspect the system. They replaced both thermostats, but the problems persisted. Nearly a year later, under my builder's 1-year warranty, I reported the ongoing thermostat issues again. A technician came out and -- without my approval -- replaced one of my iComfort M30 smart thermostats with a significantly cheaper ComfortSense 7500, which lacked Wi-Fi, mobile control, and all the smart features I originally had. The technician presented it as a like-for-like swap when, in reality, it was a major downgrade -- literally half the price and functionality. I ended up with two different thermostats on separate floors and ongoing system errors. After I raised concerns, Air Innovations called me, took accountability for the mistake, and scheduled a follow-up visit to reinstall the correct thermostat. The owner personally reached out and gave me his direct cell phone number in case I experienced further issues. I would caution others to stay engaged during service to avoid similar problems.

    Brazos Valley Insulators - insulationinstallation - Updated May 2026

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