This small airport is easy to get in and out! If you have pre check on a bad day the lines wait was…read more20 min and on a good day the lines 1 or 2 people. Luckily since the airports small getting through the line and to your respective gate can take between 5-10 minutes. Also they have eateries and a few bars to relax at if you're early, but not too much to choose from. The only lounge is a USO outside the check in gate. Parking is adequate and there's enough to go around long stay and short stay. Short stay is $2 and long stay can up to $40. So if your cool with an easy to get in and out of the airport with no frills.

Wow what a mess! Not enough seating for passengers. Gates not cleared timely for other airlines…read more Never again

Fly at Your Own Risk - A Miserable, Unsafe Experience with Silver Airways…read more After multiple bad experiences, today's flight with Silver Airways confirmed that this airline is a disaster from start to finish. Once again, the flight was delayed over an hour not even updated at the gates. I only knew because I received an email. But when it finally boarded, passengers were rushed through in a panic--staff actually threatened to close the boarding door while three people were still trying to get through check-in. The urgency made no sense, considering we were then made to stand on the tarmac for 10 minutes waiting to board a plane that clearly wasn't ready. But the worst part came after we boarded. The cabin was sweltering hot, with barely any airflow--no AC, no circulation. The overwhelming stench of jet fuel filled the cabin to the point that it was hard to breathe. This wasn't a one-time fluke either--you could literally see a film of jet fuel residue on the windows, this is a regular occurrence, I experienced it on the flight this morning and on my last three flights with this airline. It felt suffocating, and frankly, dangerous. To top it off, the flight itself was rough and unnerving, with abrupt, extreme turns that did not inspire confidence in the pilot or the aircraft. Nothing about the crew, the condition of the plane, or the experience overall gave me any reassurance that safety was a priority. Unfortunately, they're the only airline currently that flies direct from my home city to the locations I travel frequently for work, this is the only reason I have flown this airline but as of today, it's not worth it. I would rather detour to a major airline hub hundreds of miles away and add hours to my trip, for my safety and well-being. Silver Airways is unreliable, uncomfortable, and borderline unsafe. If you have other options--take them!

Great small airline that is part of the Star Alliance. The check in agents Omar Santiago and…read moreCassandra DeBatista were very friendly, efficient and personable.

If there was a minus 5 it would be there. Leonie and Ahvana in baggage drop need to be fired…read moreimmediately. Worst customer service ever. They are rude, gang up on people and for absolutely no good reason other than that they cannot admit they were wrong. I witnessed them go on and on separately and then together, for over an hour, keeping someone waiting to check a bag because of a carry on that had a lithium battery in it that had been removed from a ride on suitcase. The owner called United management who told her it was fine, TSA told her it was fine but those 2 in baggage would not check in her bag unless she got rid of the carry on!! She finally pulled her bag and changed airlines. Pensacola United, you need to make this right and get rid of or send Leonie and Ahvana back for some serious retraining

This is a great location. Check in was quick and easy, staff at ticketing and at the gate are very…read morehelpful and friendly. Lora and Mary are exceptional agents at the check in counter. Very professional, personable, friendly and efficient! The USO is just a floor away as is security-so very convenient!

Check in was easy. Self service kiosks we're all working. Baggage drop was easy and quick…read more Flight information board was updated and easy to read. Boarding area was clean and organized for checking into the plane.

I don't like the open seating, at all. It makes for creating a lot of anxiety when you are vying…read morefor seats together when traveling with companions and small children. I end up paying for Business Select to have a better spot in line. But, then after boarding everyone that shows up in a wheelchair (most are legit in need) and families with small children even if you have a good spot in line by the time you get on board seats with above carry on storage is pretty much taken. If you are traveling alone you're in good shape because there are often seats available for one person (if you're lucky it's a window seat). I do appreciate the updates. I was alerted of the opportunity to change my flight, at no cost, due to bad weather.

I love American Airlines, it's my airline of choice! I've flown all over the world over my 50+…read moreyears and have tried many many airlines, but settles on USAir many years ago, which became AA and AA has done a very nice job keeping me happy! Yes, there's the occasional issue that arises, but they do the best they can handling those wrinkles that occur. The flight on this particular trip was smooth and great. Staff was helpful. Pilots were informational and professional. FAs were great too. Will continue to fly AA!!

I started my journey in providence at 6 am 5/20/26. The plane ran late due to a fueling issues, so…read moremissed my connection to Pensacola. They rebook me for a 6 pm flight..and 3 hours later cancel that flight in an email, nothing about rebooking me or alternatives. Have to call them they book me. 430 tp Dallas arriving at 730 then 830 to Pensacola. I embark at 340 pm then we sit on the runway for 4.5 HOURS. Flight crew times out have to find a new one plus weather ( that's not their fault). Arrive in Dallas at 1119 pm... go to find my bag, which has been sent to the wrong airport in FLA. no clothes. Book and Uber 30$, hotel 220$ and go to bed as I've now been up 24 hours. Wake up next am Hilton, gas has been turned off due to leak on city ( also not their fault) so head to the airport for my 437 pm flight to Pensacola. Get there sent to three different terminals all by train as place is huge. Finally get where I'm supposed to be and flight says to Fort Walton Beach ...... hour away from where I'm supposed to be flying.... Ok, at least I'm going. Get there this ohh s where my luggage was supposed to be mind you they NEVER told me about destination change. Family scrambling to come get me/ go to special luggage NOT there in Pensacola... another 1.5 hour drive. Get to my aunts at 930 pm. 40 HOURS. Call today to see what they can do for me and I missed two days, they can book me in back of the plane Thursday morning with 31 minutes to make my connection...... ohhhh and their policy is gates shut 15 min before take off. So I ask to be upgraded to business class so I can make connection NOPE. Speak to 4 ppl. Third person just transferred me to someone else without telling me who is online booking support! End up buying the business class tickets for what she tells me is a TOTAL of 191$...... ok at least I should make it. Asked at least 3 times so the total for both flights is 191$ right, yes, it is! Just checked my credit card, was NOT 101- more like 300$....i come here twice a year to see my aging aunt and uncle who have had some health concerns and they robbed me of 1.75 days with them..... lie to me. Cancel flights without any alternative AND send me to the wrong airport. I always fly SW and have never had an issue, but was trying to fly out of providence NOT Boston. And boy did I pay a price. Avoid American Airlines like the plague!!!! They're horrible ... Hope no one has to go through anything's ng like this. Safe travels everyone!!!!

Okay folks, true story. I was traveling to Panama City Beach for Operation BBQ Relief during…read moreHurricane Michael. Cancelled flight finds me, 24 hours after departing SFO, in front of the Thrifty Rental counter in Pensacola Airport at roughly 7:00 am. Nary a rental car to be found anywhere. I meet Kelvin, a man among men and a car rental genius as far as I'm concerned. Sr Rep for Thrifty, Kelvin finds me a Dodge Caravan, the most deluxe mom van I've ever seen. I was on my way and into the zone where I spent the next 10+ days. I cannot recommend these good people highly enough. They came to my aid in a time of real need and did it with a smile. Great job one and all.

Rental car return to Thrifty at PNS (Pensacola) is always a breeze and the agents have always been…read morehelpful and courteous. The walk to/from their cars to the ticket counters or from arrival is a bit longer, but worth it!

Everyone working at this FBO is super nice and accommodating, I would definitely recommend this FBO…read moreif you stop at this airport

My rating simply comes from my 15 minute interaction with the Bellhop, Robert N. Super long story…read moreshort, we were staying at the Holiday Inn next door and had items delivered to Hilton instead. I walked over to grab them and Robert had loaded them up on the luggage cart. When I asked if I could take the cart and promised to bring it back (against their policy), he said absolutely and offered to help me walk the items across the street and into the elevator. He waited in the lobby and took the cart back so I didn't have to walk it back (his words). But in that time, he was so kind, conversation was so natural, and you could tell he was a kind soul. I appreciate you, Robert!

Very nice place. Typical of the Hilton Garden Inn standard…read more One drawback - parking has a fee. Just didn't expect that in a fairly residential area, although close to downtown.

I initially had an issue with my rental, so I submitted an email describing my disappointment. I…read morewas promptly contacted by an Alamo representative and they acknowledged my concerns and addressed them. I can tell you that my experience was great and far better than my experiences with Enterprise Car.

Based on the Yelp reviews, I chose to go with Alamo for my visit to Florida via the PNS airport…read more Based on the line we had to wait in, everyone else in line must have seen the positive Yelp reviews too! Although it took 30 mins to get to the front of the line, it felt like forever and it was so frustrating after travelling 3000 miles. There were two ladies working the counter and I could tell they tried to do their best to accommodate everyone. Because it was also late in the afternoon on a Saturday, our car of choice wasn't available. We were assigned a beautiful muscle car -- a two door, Dodge Challenger which got a lot of compliments during the trip, but hard to handle and hard to manage blind spots. Would have still preferred a Japanese or German vehicle. Nevertheless, it was an "OK" experience but based on that, I'll be going through another company when I'm back to visit my family.