i am so pleased with the car i found on line with active!!! we drove 2 hours there. it was worth…read morethe trip. we got a beautiful new 2004 v,w, jetta. 1 owner all records!!!! a great car a great group of guys!!! thanks for everything, joe & elise hutchins

Wish it could be a negative amount of stars. Absolutely horrible. Do not buy a car from them. Super…read morenice when we bought it and now giving my mother a difficult time. They are trying to sell her old car that is not drivable. Told us they were sending it to the junkyard but caught them in a lie. Absolutely the worst place. Dont go there. Kelly Roney

I just had the most wonderful experience with Jason Manashil , Mike Manashil and…read moreKat O'Connell at Royal Motors in Voorhees!! I'm 76 and buying my car thru them was a pure pleasure! They all could not have treated me any better if I was family and now I feel like I'm family. I will never go to a large Car Dealer ever again. I dealt with Jason for a few months. Jason asked me be patient and I now have my dream car. I told him I was not in a rush for a new car but I'm wanted to get exactly what I wanted and ROYAL MOTORS came through. Dont ever waste your time and money with a delership ever again!!! Pat Schlussel

My family has bought all our cars from Royal Motors for 25 years. (20 something cars!) We always…read moreget a good deal and a great car with no issues. We love the staff.

After my car was totaled in an accident, my cousin's friend referred me to Joshua Motor Car Company…read morefor a used car. Joshua was extremely helpful and attentive, trying to get me the best deal possible. Any concern I had was immediately addressed. While ultimately, the car I wanted was just a bit beyond my budget and I ended up getting a car elsewhere, the level of service I received there was excellent. Thank you again for all of your help! My only recommendation for them would be to contract with a better rated warranty/service policy. The company they get their warranties through has 1/5 stars on multiple ratings sites. I would have needed to find my own warranty, which would have brought up the price. However, since that is not part of their company, I am not including that in my yelp rating.

We walked around for 15 minutes. No one came out to see we needed help. Their lost because we were…read moregoing to pay in cash for a car. I only stopped by this dealership for the ratings.

Thank you again for letting me visit yesterday and Mike Simon took good care of me and everything…read morewent well and he was straight forward thank you for letting me do videos on 35 years of explorer and 60 years of bronco.

They are ALWAYS so accommodating in their service department!! Between Jason, Matt & the entire…read moreteam we've had extremely pleasant experiences over the past 3 years. I would absolutely recommend them. When they tell you they're going to do something, they do. Thank you!

I went to purchase a vehicle. Daniel Trinidad was wonderful. My mother was with me and he was so…read morecaring and patient. He went over and above. I doubt we would have gotten a vehicle if we did not have Daniel as our sales representative. Highly recommend him.

I purchased a used 2020 Hyundai Palisade from Hessert Chevrolet of Cherry Hill on July 25, 2026…read more Unfortunately, my experience after the sale has been extremely concerning. Within roughly 10 days of purchase, I brought the vehicle back to Hessert because I was hearing an abnormal knocking/noise and seeing what appeared to be fluid leaking underneath it. I showed photographs of the apparent leak. I was advised that they could not identify a leak and could not duplicate the noise. I relied on that assessment and continued driving the vehicle. Approximately two weeks later, while my family was on vacation in the Georgia mountains, the Palisade experienced a charging-system failure and completely lost power. We were stranded and had to locate a mobile mechanic. The repair involved replacement of the alternator and service to the serpentine belt. Our documented repair subtotal was $950, and the breakdown forced us to remain in Georgia an additional night. Unfortunately, that wasn't the end of it. While driving home after the repair, the vehicle experienced another significant loss of power while I was traveling approximately 60 mph on Interstate 81. The vehicle eventually regained power, but after two power-loss events I was no longer comfortable simply treating this as an alternator-reimbursement issue. After returning home, I also photographed fresh fluid underneath the vehicle again--the same type of visible condition I had brought the vehicle back to Hessert about shortly after purchase. I am not claiming to know what the fluid is or what caused either power-loss event. Those are questions for qualified technicians. I sent Hessert a detailed formal written notice on August 18, followed by supplemental photographs of the continuing apparent leak. On August 20, I escalated the matter in writing to dealership management and requested principal-level review. I asked for a comprehensive inspection, transportation of the vehicle rather than having my family drive it back, reimbursement of documented emergency expenses, the relevant pre-sale/service records, and most importantly, a substantive written response regarding the vehicle. As of August 27, I have received no response to those written notices. I gave Hessert the opportunity to address this directly before taking the matter outside the dealership. I would still prefer a reasonable resolution. If Hessert responds or resolves the matter, I will update this review accordingly. I have retained the emails, photographs, repair documentation and other records supporting this chronology.

I drove my son and his girlfriend from New York to this dealership to sell their 2022 Acura ILX and…read morethe entire deal from the point we walked in the door until the paperwork was completed took less than an hour. It was hassle free and professional with kindness and hospitality sprinkled along the way by our sales associate, Michael Henderson, and his colleagues who offered us beverages all throughout the experience. The quote we received a month prior to the sell held once we arrived onsite. Although we thought we'd have to haggle for a fair and decent price that was not the case. They don't play games here. They are true to their word. The price quoted to us in May was the price we received for the sale of the car two months later in July. I must say Michael Henderson asked all the right questions and requested the appropriate paperwork for the car prior to the sale to ensure we were given a fair price for our vehicle. He asked the make, model, year, color, mileage, VIN #, condition, a picture of all sides of the car as well as the interior, when and where the car was purchased and registered, and if we possessed the registration and title of the vehicle before quoting us a price. I'm sure this had everything to do with the accuracy of the quote. We are pleased customers and while I usually purchase my cars from Enterprise, I will give this place a try the next time I am in the market for a car.

If the car being dirty wasn't enough, the battery was bad, and the rear brakes were bad after being…read moretold they had been done.

The warranty, customer service, returns, refunds horrible. I've been in business and in customer…read moreservice this is not how to keep customers

I recently got a a great 2003 ford explore from here and was helped by the most amazing gracious…read moresales person I have ever dealt with her name is Melissa not only did she help me pick out the car she also help me figure out all the gizmos and gadgets with in the vehicle, took it for a test drive and explained every little thing by far she is the greatest sales person I have met. If your look to buy a car truck so on and so forth and you end up at at this place ask for Melissa she will definitely point you in the right direction!!!! No matter what type of vehicle you my be looking for.

Worst service department I've ever been to. I asked 3 times to come look at the part IO needed…read morere[laced and 3 times they refused saying oh we know which one it is. The had a picture and I told them it was the wrong piece. After a month of getting the part in and waiting another 2 weeks to get service, it was wrong. By the way, the service charge was $104.00 for 1/2 hour if it had been the right part. Avoid this dealership at all costs.

When in for service appt. Mike was rude condescending and unprofessional. Service manager Tim was…read morenot much better. Refused to give me an estimate refused to work on my certified ford. Told me. I'm screwed. I would never ever go to this place. They are all about profit don't care about customers and is perhaps the most u professional interaction I have ever had kin my life would rate negative if it was an option