Was there for less than 5 minutes. Shout out Korinna for the quick and helpful service.read more

Brandon seriously felt like meeting my long-lost twin brother Super handsome, incredibly friendly,…read moreenergetic, and genuinely passionate about helping people. His knowledge about eyewear is seriously impressive. No matter what questions you have about glasses, lenses, styles, or what works best for you, Brandon takes the time to explain everything clearly with a professional but fun attitude. If you need anything eyewear-related, go see Brandon! He'll make sure all your questions are answered and you'll probably have a good laugh while you're there too. Highly recommend!

I had such a great experience at the Sunglass Hut in Valley Fair Mall. I worked with Chirag, who…read morewas incredibly kind, attentive, and genuinely helpful. Most of us like browsing on our own, but I came in searching for a very specific style of sunglasses--and honestly had no idea what the style was even called. I gave him the vaguest description, and somehow he pulled exactly what I was picturing. We went through several options, and he gave honest feedback, recommendations, and helped me narrow everything down to the perfect two pairs. What I appreciated most is that he wasn't pushy at all--he truly wanted me to feel confident in my choices and told me what actually looked good compared to others. The store is clean, organized, and the customer service is on point. If you're shopping for sunglasses and want someone who knows their stuff without any pressure, definitely ask for Chirag. He made the whole experience enjoyable and easy.

I bought a pair of Dior sunglasses here in mid-December, and within the same week, one of the…read morescrews fell off. Since it had been less than a week--well within a 30-day window--I went back immediately with my receipt for a repair or assistance. To my surprise, the staff refused to help and told me I had to contact Dior directly. It is incredibly disappointing to buy a luxury product from a major retailer and receive such poor after-purchase support. I expected much better service from Sunglass Hut. Save yourself the trouble and shop elsewhere.

Great experience! The staff was friendly, helpful, and professional. The place was clean, and I was…read morevery satisfied with the service. I would definitely recommend it to others.

I've been to this Warby Parker location multiple times to get glasses and went in today to get a…read morenew pair. I'm always welcomed immediately when I enter and the staff is always super friendly. Today in addition to getting new glasses I also needed my prescription sunglasses tightened and they did that for me while I looked at frames. There's always so many frames to choose from and the staff can help answer any questions as well as give suggestions on styles. It's always a quick and painless process to get my new pair of glasses ordered and they ship them to your home which is nice that you don't have to come back to pick them up!

This small shop has the nicest most helpful staff that I've ever run into in my 25 years of wearing…read moreglasses. The small shop is packed with a fantastic selection of glasses and eyeglasses. Of course they also do eye exams and contact lenses as well with an active lifestyle and two toddlers. I have mishaps with my glasses frequently and they always work hard to see if they can warranty my lenses or frames or both when they break. I even had a situation in which my frames broke and were discontinued so I thought my relatively new lenses would be useless, but they were able to find another set of frames that match the specs exactly. If you want a great eye exam from a friendly doctor, call and ask for Dr. Bahn. If you already have a prescription, I need help finding glasses and ask for Wendy.

The optometrist seems good. But they have a very poor selection of frames. Heavily marked-up…read moreprices. Be careful while selecting your frame, as some of them are quite old and possibly used..

Gentle Monster is a South Korean Luxury eyewear brand known for its bold - art inspired designs and…read moreunique retailer spaces . Their glasses - ranging from everyday optical frames to statements sunglasses - costs typically from $ 225 and $355 . They are crafted from premium materials like acetate and lightweight titanium . The signature sunglasses frames can be fold together to a small rectangle shape . The glasses were originally designed with lower nose- bridges and wider face profiles to better suit Asian facial structures . Many customers find them extremely comfortable. They are a staple in high fashion and pop culture, frequently worn by celebrities like Jennie from BLACKPINK , Rihanna and Timothee Chalamet .

Visiting Gentle Monster was definitely a unique eyewear experience. I'm not very familiar with the…read morebrand's history or story, but their designs are incredibly distinctive and at times feel very futuristic. Some of the eyewear felt a bit uncomfortable and seemed designed more to create a visual "wow" factor rather than focusing on everyday functionality or comfort. Still, it was interesting to see such bold and creative designs in person. Even though I didn't end up making a purchase, the staff was extremely professional and friendly. They checked in a few times to see if I had any questions, which made the browsing experience feel welcoming rather than pressured.

This is the best optometry I've been to. There are a lot of selection options for the sunglasses,…read moreespecially for the high end brands. The staff are very nice. The price is reasonable.

Very disappointing experience. I bought my glasses here in May last year, and although they are…read moretechnically out of warranty, I only actually wore them for about a month before they broke. I called the store and was told to come in and speak with the manager, so I drove all the way there, only to be told there was nothing they could do and given a business card for a glasses repair shop. If I had known that was the only response, I wouldn't have wasted my time driving there. Very poor customer service.

They have some good refined collection. The choices are plenty and as others mentioned it can get a…read morebit overwhelming. The only issue I had was when I did the shopping and during the pick up the associates were always cold. No one wanted to welcome and seemed too disinterested. Normally for the $$$ purchase one would expect a good shopping experience. Good selection but bad store experience both the times.

They have a very nice selection of glasses. But the choices can be overwhelming, so I find it…read morehelpful to connect with a good SA that can help. Some SAs were meh (there was a lady who seemed to answer everything with "it depends"), and I almost left at one point. But luckily I met David. He's only part time there (I think Sundays & Tuesdays). I told him a couple of things I wanted, the kind of look I'm going for, and he was super helpful in finding a few that worked well. Prices can be high. I think it can be close to 1k for each pair. But, they can process the paperwork for insurance directly. They can do prescription sunglasses too which was nice.

If this office charged themselves a late fee for running behind, they would probably go out of…read morebusiness. I have been coming here for two years, and they are never on time. Every visit it is the same: check in, sit down, and get told "just a few more minutes." It is never just a few minutes, and no one can ever give an accurate wait time. Meanwhile, they have no problem charging patients a late fee if you are behind. The front desk also seems completely unsure about insurance and pricing. Simple questions turn into hesitation, checking with multiple people, and inconsistent answers. It does not inspire much confidence when they do not even seem to know what things cost. Last year they ordered contacts for me and told me to come back in a week. When I called to check, they had completely forgotten to order them. No apology, just more waiting. After two years, this is clearly just how they operate. Always late, poor communication, and disorganized. If you value your time or expect basic competence, this probably is not the place. The only good thing about this place is Dr.Huang, who is a skilled optometrist.

All the staff is attentive and responsive to ones needs. They are true professionals…read more Kudos.

My partner and I have been going to Eye Boutique Optometry since 2021…read more It's always been very easy to schedule (or reschedule, if needed), and the staff is warm and helpful. I need extra screenings for some health reasons, and every appointment it's clear my eyes are in good hands. I trust their recommendations, they're great about walking me through my options and what insurance does and does not cover, and it has been easy to manage my sunglasses and regular glasses frames through them. Their new location is a big upgrade -- spacious, the temperature control on hot days is fantastic, and the various chairs in the waiting area, eye glass space, and exam room are comfy. Definitely recommend for their combo of serious expertise & warm care! Plus there is a DELICIOUS croissant place just next door.

I came in looking for frames for my 5 year old daughter. Upon arriving the lady in the front desk…read morewas rude and unhelpful. I was in the store for 10 minutes and got approached by a different person. I asked a question about sizing on frames for kids and she couldn't answer my question instead just gave me a vague response then proceeded to say "someone will help you when they're available" yet there were other people who came right after us getting helped right away. Didn't seem kid friendly at all. Not sure why this place has such high ratings.

Exceptional experience! The front desk ladies are friendly and patient. The optical manager, Gina,…read morewas INCREDIBLY knowledgeable and took the time to explain my insurance benefits, complex high prescription, and why a 1.74 high-index lens was the best option for me but there is a back order. They also helped me choose frames that complemented my face. I felt informed, never pressured, and genuinely cared for. Outstanding expertise and customer service--highly recommend!

I walked in to browse the options they had and I was not greeted or asked if I needed any…read moreassistant. I was waiting around for about 10-15 mins and not one worker came up to ask me anything or let me know if I needed an appointment or not.