My partner and I have been going to Eye Boutique Optometry since 2021. It's always been very easy to schedule (or reschedule, if needed), and the staff is warm and helpful. I need extra screenings for some health reasons, and every appointment it's clear my eyes are in good hands. I trust their recommendations, they're great about walking me through my options and what insurance does and does not cover, and it has been easy to manage my sunglasses and regular glasses frames through them. Their new location is a big upgrade -- spacious, the temperature control on hot days is fantastic, and the various chairs in the waiting area, eye glass space, and exam room are comfy. Definitely recommend for their combo of serious expertise & warm care! Plus there is a DELICIOUS croissant place just next door. read more

I came in looking for frames for my 5 year old daughter. Upon arriving the lady in the front desk was rude and unhelpful. I was in the store for 10 minutes and got approached by a different person. I asked a question about sizing on frames for kids and she couldn't answer my question instead just gave me a vague response then proceeded to say "someone will help you when they're available" yet there were other people who came right after us getting helped right away. Didn't seem kid friendly at all. Not sure why this place has such high ratings. read more

I made an appoint with the Eye Boutique because I was looking for a VSP Optometrist in Santa Clara and they had good reviews. I had an appointment and when I arrived they stated that I did not. Ok, I thought maybe I was confused, but I checked my records and I had indeed called this location. The staff there was not friendly or helpful and did not appear to care. They gave me attitude, sorry we can not get you in today...never did I ask them to do so. But do work with me to reschedule. A simple apology for the confusion will do. They turned me away like they didn't need me business. Based on the experience with the front desk / office manager I would not recommend this optometrist to anyone looking for quality care. read more

I felt the doctor gave me a good level of care. They listened to what I was saying and didn't seem to be in a hurry. After a detailed examination, they provided clear recommendations and made sure I understood what to do next. The whole team was friendly and professional. read more

I highly recommend coming here to take care of whatever you need for your eyes. The staff is really patient and helpful with whatever questions you have regarding glasses. I felt I asked a lot of questions, but they really helped me with everything. The location is organized and clean and has a great selection, you'll find what you're looking for! The doctors were super nice and thorough with my eye exam. I had a great experience and will keep coming back for whatever I need. read more

First eye exam here and the doctor was very helpful and answered all my questions. Everyone was friendly!

Was overdue for an eye exam and found Eye Boutique Optometry online with a bunch of good reviews so that I would give them a shot. Every one there was very nice and accommodating. Explaining tests and options every step of the way. My appointment was with Dr. Chung. The exam was straight forward and she made sure to explain things to me very thoroughly. I felt confident that I was being take care of. Plus hey, theyre in-network for VSP. Score! I'll be headed back in a couple weeks to pick up my new reading glasses. Thanks EBO! read more

I visited today to test my eyes and doctor and staff served me really well. I definitely recommend this place and I'll visit again for my next annual test. read more

My eye exam in this optometry is a very nice experience. The doctor did a thorough exam and explained things very clearly and gave me advice on my eyesight. And it's in network. Highly recommended! read more

Update on 2/7/2025 (4 hours after the original Review): after my initial review, Kate from the Doctor's started to discuss the details of My son's visit chart (Medical Information). This is a violation of HIPAA. Original Review on 2/7/2025: We had been seeing Dr. Oh for a couple of years and were ok with the care until recently. My son's next OK lens appointment was originally scheduled for June 2025. However, we were informed that Dr. Oh would not be available and were asked to reschedule. Instead of a later date, we were told to come in as early as February 2025 because the doctor wanted to "put us back on track." I questioned the necessity of an annual OK lens checkup so soon, considering my son had just undergone his annual checkup in August 2024 and received a new pair of OK lenses. After multiple discussions with the staff, I was told that if we did not return in February, we would be violating our contract (which allows for one OK lens checkup per year) and would have to pay additional fees. I had to remind them of a few key points: My son just received his new OK lenses in August 2024, so there is no medical need for another checkup so soon. The scheduling delays were due to various reasons, including the doctor's availability, an eye infection my son experienced, and the office's failure to remind us to book the next appointment. I emphasized that while I fully support adhering to the contract, it should be done in the best interest of the patient--not as a financial obligation. I proposed that we use August 2024 as the starting point and schedule the next checkup between June and August 2025. The staff member became upset and insisted that if we did not come back in February, we would incur additional charges. After careful consideration, I made the decision to transition my entire family to a new provider. read more

I needed a new eye doctor and was able to schedule an appointment very easily! They're very booked and busy, but I was able to secure an appointment within a week or so. I was running late but they were very accommodating! Allysa helped me out for my appointment and she was so knowledgeable!! Dr. Chung conducted my eye exam and overall it went great. With my vision insurance, I was able to pick out a pair of glasses for myself. The process was smooth and Allysa did a great job explaining insurance and pricing. I can tell that the team loves to work here! The facilities itself were very clean and well presenting. They have a plethora of frames to choose from, however, you also have the option to bring in your own frames. Best part is Croissante is right next door so right after getting your eyes checked, put em to good use and feed your eyes (and belly) with the pastries!! Can't wait to come back in a few weeks for my new specs! read more

Our whole family started seeing Dr. Oh a few months back . Dr. Oh is wonderful and has been really good. 5 stars for her. But my review is about the staff. They have made multiple mistakes within the last few months with every order I placed. For my contact lenses, first they ordered the wrong prescription for the trial lenses. They ordered the left eye prescription for both left and right eye. Second, after finally getting the right prescription, they charged the wrong insurance for the lenses. I have 2 insurances, one resets by calendar year and one resets every 12 months. I asked them to order contact lenses in December on the insurance that resets in January but it turns out that they actually used the insurance that resets every 12 months. So now I can't use that insurance for the rest of this year. Messed up my entire planning to get contact lenses and prescription glasses because of their mistake. Now I can't get any more contact lenses or prescription glasses this entire year. Their mistakes messed up my entire annual plan for eye care despire me having 2 insurances. I have been planning my annual eye care needs and supplies with other optometrists for 15 years and this has never happened before. read more

Eye Boutique Optometry offers thorough eye exams with friendly and professional staff. The service is quick, and they have a good selection of frames. read more

This review is only about the eyeglasses store, not the eye examination services. I have never met the doctor. We have used the eyeglasses store a few times, but in my most recent experience I found the store to be incompetent, unprofessional, and untrustworthy. I will never be doing business with this store again. We already had an eyeglasses frame and prescription for our child, and only needed new lenses, which the store agreed to provide us. We gave them the frame, and a week later, they called us to pick up the frame with the lenses installed. The very next day, however, the right-side lens fell out the frame. When we tried to screw it back in, we found that the lens was too large for the frame. I took it to the store, and the clerk agreed that the lens was too large. The screw on the right side could not be screwed all the way in. The clerk said she would have the lens ground around the edges to fit. A week later, they called us again to tell us it was ready. However, when I picked it up, it was obvious that the right-side lens was still too large. The frame still had a large gap around the right-side screw. It was especially noticeable when compared with the left-side screw, which was shut tight with no gap (see photo). The difference was quite obvious, but it took a long conversation until the store clerks even fully acknowledged it. To further prove that there would be no gap if the lens were the right fit, I asked them to try removing the right-side lens and screwing in the frame without the lens, to verify that it normally shuts tight. They then told me that the screw was actually a new larger one that the store had specially put in, and if they tried to remove it, they could permanently damage the frame. This store accepted our frame, agreed to fit new lenses into it, and took my money & insurance info. In such a case, they should have either: 1. Done a proper job fitting the lenses into the frame. If an error was made the first time that could not be corrected by grinding, then they should have manufactured new lenses. 2. Or if for any reason the job could not be done correctly, they should have simply told us, canceled our order, and returned the frame to us with no lenses. Instead, they did a sloppy hack job of forcing an incorrectly-sized lens into the frame, and pushed the shoddy product to the customer. Not just once, but twice. Furthermore, the store workers took on a defensive attitude with irrelevant and misleading -- borderline fraudulent -- comments about how the astigmatism in the prescription makes the lens thicker and harder to fit into a customer-provided frame, instead of trying to promptly acknowledge and address the problem. They told me that if the lens falls out again, I can bring it back and they'll try to fix it again. But at this point, why would I want to go back to that store, or talk to those people, about anything? "Incompetent", "unprofessional", and "untrustworthy" seems to summarize well this eyewear store. read more

Eye Boutique Optometry - Photo taken after the store said they fixed the problem. There is still a large gap around the right screw. - Optometrists Near Me - Santa Clara, California

I love this new location in comparison to their old one just a few blocks down. The doctor is great as always, the staff is always so friendly and everything is so clean. My only complaint would be that I feel like their selection is a bit limited BUT not docking off any stats because from what they do have, it's a good selection for sure. I think I am just picky and a little indecisive since I have a larger face so not all of the styles / shapes suit me. I want to give a special recognition to Susie (sp?) who helped me today. She was so sweet and her voice was so calming. Sometimes it's intimidating being in any doctor's office but I felt very safe with her today. read more

Dr. Oh and her staff listen to my needs and provide great guidance. Highly recommend.

Came here got an exam a pair of new glasses ,had a wonderful experiene.the team were very friendly.knowlageble will help review , explain all insurance coverage very honestly .we came here for the first time .lenses exactly . highly recommend this place .hope they get more glasses selection on display. read more

I had a good experience with my exam here. The doctor and the stuffs are all very nice and helpful.

We chose this place because of their selection of frames, lots of high end brands like Prada and Burberry, which is our preference. Location is easy to get to, plenty of parking, very clean and attentive staff. They also fixed my older glasses on the spot, which was missing a notepad. Exam was standard and the eye doctor was very nice and explained everything to me in detail. Definitely recommend! read more

Dr. Oh, Kate, and the Eye Boutique Optometry staff are the best! I'm highly myopic and have high astigmatism, and coverage and support I've gotten here is the best (and I've experienced many optometry offices over the 25+ years of high myopia). Dr. Oh is also a specialist in OrthoK! read more

My optometrist no longer takes VSP so I went to Eye Boutique Optometry. You are supposed to have an appointment to go in but fortunately they let me in. I found, with the help of my sister via FaceTime, a very nice pair of Carin glasses. The overall quality of the glasses and lenses are very high and I am pleased with my vision while using them. I no longer have to lift my glasses to read something close. read more

Our family of four (two adults and two kids) has been coming to Eye Boutique Optometry for over five years. Our doctor - Dr.Chung - is attentive and very good with kids. The office is always very clean. There is a wide selection of frames, so we can always find something we love. Highly recommend. read more

I had a wonderful experience with Eye Boutique Optometry. Dr.Oh was so nice, helpful and knowledgeable. Michelle, who assisted me with my frame, was also pleasant and has a great customer service. I definitely recommend this place given the very good ambiance in the clinic as well. read more

Had an amazing experience over all! They also helped me select the right glasses. Highly recommended.

My colleague recommended this place, and I visited for the first time for my annual check-up. The staff and Dr. Oh were all very friendly and welcoming. I had a great experience and will definitely be returning next year! read more

The optometrist was very nice and took time to explain the tests and options. The workers there were very friendly and patient. Each pairs of glasses I tried were separate in a tray for sanity later. I have recommend the store to my family and will also recommend it to anyone read this review. read more

Eye Boutique Optometry - Optometrists Near Me - Santa Clara, California

I had a fantastic experience at Eye Boutique with Dr. Chung. She was super professional, friendly, and took the time to explain everything during my eye exam. I never felt rushed, and she made sure all my questions were answered. Alyssa was very friendly & welcoming. Lily helped me pick out a pair of glasses I absolutely love. The whole place is clean, modern, and efficient--I was in and out without any hassle. Definitely recommend Dr. Chung if you're looking for a thorough and comfortable eye care experience in Santa Clara! read more

Very friendly and professional staff. I came in for a contact lens exam and appreciated the attention to detail, my exam was seamless and they got me in and out the door with a new prescription. Highly recommended! read more

I recently moved to Northern California and needed new glasses and contacts. I found this place through my insurance, and it had the most best reviews. They had a wide selection of glasses, and I couldn't help myself to get new frames. I was examined by top-notch eye examining devices, and the doctor told me the absolute truth about how I am damaging my eyes through contacts. I was told the best solution and will be coming back annually from now on. Thank you to the doctor and all the friendly office staff! read more

Eye Boutique Optometry - Optometrists Near Me - Santa Clara, California

I've taken annual exams here for several years after the recommendation from my friend. The doctor is patient and professional, she listens to my opinions and provides proper suggestions all the time. The staff is very welcome and nice. They always go through the insurance details to find the best option for me. They recently moved and current place is more spacious. read more

Eye Boutique Optometry - Optometrists Near Me - Santa Clara, California

They do everything great. Scheduling appointment was easy. They special ordered the frames I wanted. They were great with following up and getting my new glasses to me. I interacted with a few employees there and they are all great. I'm set for now and I know when I need to get my eyes checked and new glasses they are my first choice. read more

With the situation now where all kids' eyes glued into their screens, my older son needed immediate care for his eyes as his prescription went up so quick. We went to see another optometrist for his OrthoK but because of his special situation, they didn't manage to get his vision right and decided to give up after a year trying. I decided to switch him to Dr. Oh and after a few fitting (he is special case, most kids only need 1 or 2 fitting at the most) Dr. Oh managed to get his vision right. And when my younger son needed glasses, without thinking twice I immediately brought him to Dr. Oh and get him OrthoK right away. Since he was still very early, Dr. Oh got his vision perfect at the first fitting! If your kid needs OrthoK, I will definitely recommend Dr. Oh. She is super knowledgeable and sweet. All their staff are very helpfull too. read more

The staff here are very friendly and they have a great selection of glasses. I like that they have the retinal picture since I have been getting that at my old optometrist. It was very easy to get an appointment. They also sent several reminders, so there was no way my spacey self was going to forget this appointment! read more

Visited Eye Boutique Optometry for the first time and had a wonderful experience! Booking an appointment ahead of time was an easy process, they texted me a form to fill out in advance, and I arrived 10 minutes before my scheduled time. Once I arrived, the staff was very kind and friendly. I felt comfortable the entire time and was impressed with the wide selection of glasses they offered. I hadn't been to an optometrist in a few years, and am grateful to have discovered Eye Boutique Optometry. Will definitely be back again! read more

Staff are very friendly, especially with my children. I will recommend 100% . Doctors was very patient and doctors assistant was also very sweet with my children. Love it read more

Eye Boutique Optometry - Optometrists Near Me - Santa Clara, California

We arrived late for the appointment, but they nicely understood all situations. Doctors cared and examined our eyes very professionally!

As soon as I walked into Eye Boutique, I was greeted and helped right away for my appointment! The entire routine appointment took no longer than 30 minutes. They even made sure that everything was okay and double checked with another test about a slight concern that had come up. I'm really thankful to have a provider that cares and takes the time to double check any concerns that come up! Everyone was really nice and helpful during the entire appointment. I'm happy to have picked Eye Boutique for my optometry needs and will definitely come back for future routine appointments! read more

I've been seeing Dr.Oh ever since I was a teen and she's always taken such good care of me. My eyes have always been really bad and she's done her best to minimize my eyes getting worse. She's very knowledgeable and professional. If you are looking for a new optomotrist, I would recommend everyone to come see her. read more

Horrible! You spend some time to find an open slot that fits your time via a website. Then you recieve a text saying: "Hello, this is Eye Boutique Optometry Inc. We have received your request for DD, MM at HH:MM. We will message you once it has been reviewed." Then 24 hours later you receive a message saying: "Hello! The time slot you have requested online is fully booked. Please give us a call back to schedule an appointment. Thank you!" How can I trust this people to look into my eyes while they cannot handle a simple scheduling? read more

Friendly staffs and nice doctor. The doctor explained everything throughout by showing pictures of the eyes, etc.