I had all 4 wisdom teeth removed at once the best experience you could possibly imagine with a…read moresurgery.had all 4 teeth out in under an hour and used laughing gas. 0 pain. Everybody was super nice and welcoming. 10/10 experience

Very nice establishment and great staff! Everyone is so…read morenice and welcoming in this office and the dentist is very thorough and knowledgeable. I truly appreciate and recommend this business.

I called Dr Johnson's office for an emergency appt as my dentist office was closed for vacation…read more I am so impressed by the friendliness, kindness, and overall experience of visiting this office. If anyone is looking for a new dentist, this is the place. I felt very comfortable and informed. Dr Johnson is thorough and empathetic. 100% a fantastic experience.

From the owner: At Jacksonville Dental Excellence, we are committed to providing our patients with the highest…read morelevel of dental care and service. Dr. Ryan Johnson combines his extensive training and experience with the rest of our friendly and knowledgeable team to make each visit to our office enjoyable, efficient, and effective. With the latest technology, and a wide range of amazing treatment options, you can count on us. Whether you need a dentist in Jacksonville for routine checkups and cleanings, or an expert to provide advanced tooth replacement options, Dr. Johnson and the rest of our team are here to help. Call today to get started!

If I'd known how quick and easy this would be, I promise you, I'd have done this years ago…read more Dr. Cherry, Sydney, Alli, and Meg were all amazing. Numbing my mouth took longer than removing my wisdom tooth! The entire staff had smiles that never left. Billing was easy and simple. The Post-Operative instructions were easy to understand. Dont be scared and walk around in pain, let Dr. Cherry and Staff help.

Dr Cherry is the best Oral Surgeon in N Florida…read more He is considerate and experienced. He has helped me in the past and recently He has an emergency line, if needed.

Every single time I've come here with two different children we've waited over an hour despite…read morehaving an appointment. If it was just once, I could forgive it but twice? Really? That said, once we finally got back to the inner sanctum, Dr. Wells was excellent and provided excellent care to my son. (Wisdom teeth extraction). So back I came with my daughter. I cannot believe the delay. Again. Thank god I have an understanding employer. Grrrr......

I don't recall ever having been as disappointed in a business as I was with this dental practice…read more My mother who is elderly and has dementia ended up in the hospital with a badly infected, broken tooth. Dr. Wells saw her at the hospital and he said that although the tooth needed to come out, he recommended doing at the dental office instead of in the hospital as it would be better for her to not have to be put totally to sleep due to the dementia - a local anesthetic would work better in that situation. I so appreciated that he was honest, so I decided to take her to him. I called the office and received a call back 2 days later. The lady said she would talk to Dr. Wells and then call me back. She never did. I called again & spoke to Joel. He said the lady never had a chance to speak to the doctor, but went ahead and made an appointment for us. We went in at the scheduled time and proceeded to wait.. and wait...and wait - TWO HOURS AND 45 MINUTES and still had not been called back. I told Joel we were going to leave & he said "let me let the doctor know" and he left and was gone another 15 minutes or so with no word, so I went ahead and took my mother and left. I called back to the office & explained I had to take my mother to get something to eat, etc., and Joel said he was going to talk to the doctor and call me back. I was still willing to try to go there, because I thought maybe the oral surgeon himself was good and the office staff was just poor; however, it has been several days and I NEVER HEARD A WORD! I am almost 58 years old and I literally have never had this bad of customer service.

If you're in Jacksonville and need an orthodontist, Dr. Rice Orthodontics is the only place to go…read more Dr. Rice is honest, trustworthy, and incredibly skilled. He explains everything clearly, never pressures you into unnecessary treatment, and delivers excellent results. You feel confident and cared for from day one. His team is warm, and the office is beautifully decorated with a peaceful forest view that makes the whole experience calm and relaxing.

Rice Orthodontist continued my treatment from another ortho…read more They did work with the installed system and were kind enough to give a discount since I had the top bracket installed. Very nice and knowledgeable staff. Both offices are great. I always recommend the Rice to everyone who needs the braces.

I needed emergency dental work done. I went online and read reviews of dental offices that would…read moresuit my needs. Jax dental implants and dentures was rated 4.9. I called them and they immediately took me in that afternoon on Friday and the following Wednesday, I had my new top teeth. The staff and doctors are fantastic, very caring and very knowledgeable about what they do. I've had a lot of dental work done by another office that did not turn out well. There was a lot of pain and suffering and many months to get done. I was very nervous to go through that again, but Jax dental implants assured me I would have a totally different experience and I definitely did! I have been able to eat foods I haven't eaten in years. I would recommend anyone going to this office. Thank you Jax Dental Implants & Dentures

My teeth feel so natural and real. Wonderful staff who listen about how you want your color to look…read moreand their recommendations are better than what you think you want initially. The doctors are amazing and honest. 10/10 recommend to anyone who needs or wants this procedure done. ​

I was your typical nervous wreck patient coming in for my wisdom teeth. Scheduling, communication…read morewith staff/office and my insurance where never a problem for me. Everyone including Dr. Sklenicka where very nice, answered all my questions and listened to my concerns during my visits. I had a consult at a different oral surgeon several months ago and just wasn't comfortable when leaving so I never went back. Consult and surgery all within a week which was very convenient for me and my work. I tend to bruise easy but had little to NO bruising on my face, some bruising with the IV(to be expected). I iced my face to help with the swelling but also had little to no swelling! Took antibiotics and Ibuprofen as directed so I truly wasn't in ANY pain just some muscle soreness. Never woke up during procedure. Although I do suggest they should manually weight patients rather then just asking. All in all, I am very very happy with my experience with this office and my results from having all 4 wisdoms teeth out. Don't be a chicken! It's a relief to have it finally done and over.

On April 1, I underwent extraction of two wisdom teeth at North Florida Oral &Facial Surgery with…read moreDr. Scott Sklenicka. Following my consultation, I was provided with an estimate of over a thousand dollars. The office correctly charged the contracted in -network rate for the office visit and X-rays, but charged me the out of network, max price for the 2 wisdom teeth extractions. I immediately questioned the amount of the tooth extraction because my dental plan provides an approximate range of $170.00-$250.00 for this service, at 80% of covered charges. The staff member acknowledged that the estimate was likely incorrect and instructed me to speak with the front desk personnel on my way out. I proceeded with the extractions and, upon checkout, spoke with the front desk regarding the charges. I was informed that this was the rate they charged for tooth extractions, despite North Florida Oral & Facial Surgery being an in-network provider under my dental plan. When I questioned this, I was told, "This is how we charge." Therefore, it is unclear why the office applied the proper in-network pricing to part of the visit while charging me the maximum out-of-network rate for the tooth extractions performed during that same appointment. After recovering from the procedure, I contacted my dental insurance and was informed that I had been charged incorrectly. Once the claim was finalized, my dental insurance determined that the in-network contracted rate for all the services was much less than I had paid and I was owed over 800.00 in a refund for overpayment. According to my dental insurance, payment was issued on May 29, the Explanation of Benefits (EOB) was sent on May 30, and the payment check cleared on June 1. On June 10th, I participated in a telephone conversation involving my dental insurance, myself, and a representative from the oral surgeon's office. During that call, the office representative stated that someone would contact me by the end of the day regarding the EOB and the refund owed to me. I never received that call. On June 11, I contacted the office again and was told that a refund check of over 800.00 had been mailed on June 5. I was instructed to allow seven to ten days for delivery. I waited until June 24 to allow sufficient time for the check to arrive, but I still had not received it. I left a message for the billing department and then called the office and spoke with the office manager. During that conversation, she stated that the refund had been approved on June 11 and mailed on June 12, contradicting the previous information I had been provided. When I informed her that the check had still not arrived, she stated that she would contact the billing office and call me back. As of the close of business today, June 24th, I had not received any return call. It has now been twelve days since the refund check was allegedly mailed, and I still have no resolution, no refund, and no consistent explanation regarding the status of my funds. SECTIONS 456.0625 AND 408.12 OF THE FLORIDA STATUTES ESTABLISH REQUIREMENTS FOR HEALTHCARE PROVIDERS TO REFUND PATIENT OVERPAYMENTS WITHIN 30 DAYS OF DETERMINING AN OVERPAYMENT HAS OCCURRED. THESE LAWS APPLY TO LICENSED HEALTHCARE FACILITIES AND INDIVIDUAL PRACTITIONERS WHO FILE CLAIMS FOR REIMBURSEMENT WITH GOVERNMENT OR PRIVATE HEALTH PLANS. Based on the facts described above, I am deeply concerned about the billing practices employed by North Florida Oral & Facial Surgery. At a minimum, the conduct appears deceptive, evasive, and inconsistent with the obligations of an in-network provider. I WOUND NEVER RECOMMEND THIS PRACTICE TO ANYONE! This review reflects my personal experience and is intended to help other patients avoid similar billing and insurance issues.

I'm not big on writing reviews, but I knew I had to write a review the moment I left this place. I…read morecalled this dental office on a Friday afternoon, and explained that my son was scheduled for oral surgery elsewhere, and that I didn't feel comfortable with him going to that place anymore, but he needed treatment. We were booked in for Monday. Our old dentist had been giving me a run around for months, and I wasn't able to get my son's dental records over the weekend. The ladies at the front desk were very understanding. They accommodated our needs to the best of their abilities, and made me and my child feel at ease. Dr Jasmine was so kind, but knowledgeable. I left there feeling comfortable that my son was in good hands, not just in the hands of someone chasing a paycheck. In fact, not only did it cost less than our old dental office, but she purposely split the work up into different sections to make my child more comfortable. I highly recommend!

I just left this office after the most thorough cleaning I have ever gotten. then Dr Shakya came in…read moreand gave me a very thorough exam. they accepted my insurance. it doesn't get any better than this. love these lovely ladies. 5 stars all the way.

This dental clinic has the best patient care experience from all the staff I've ever had. From…read morefront desk reception, hygiene experience, and consultation with the provider. Dr. Aaro has given me alternative solutions to my issues without judgement, he provides a personal experience every time I've come in with remembering things from past conversations I almost forgot about, and has done excellent work on my teeth that lasted longer than previous work from recent years.

I always have had a good office experience here and the consultations with Dr. Arrow have been…read morehonest and forthright. I had a very difficult upper molar removed here that another dentist prior in Charleston declined to do. He wanted me to see an oral surgeon and I thought I would try Jax Emergency after my husband recommended them to me. Dr. Arrow was patient, took his time and rocked that tooth out in it's entirely with no breaks. Took his time and used rocking persistence- something most dentists do not posses anymore with the rush to high priced cosmetic dentistry procedures. I worked for years chair-side in dental offices in my younger years I can really appreciate application of great basic practices as well as talking a patient through the procedure calmly. I also appreciate in this day and age of greed in the medical industry to not have the price be the motivator to the doctor and practice. I like that the actions were whatever was best for me and my situation. I only wish they did root canals on molars so I wouldn't have to go on a search, but I've been referred to 3 endodontists for consideration for the next procedure. Front desk was very helpful and I was seated shortly after arrival. The assistant was efficient and friendly, updating x-rays after looking at those previously taken at another office earlier this year. Smart move. You don't want a dentist working off of old x-rays. Not ever! Another note I'll go in bed at names was I recognized her from being here a couple years ago which says a lot about the doctor. Many assistance turn through cause of doctors that are too difficult to stay with. Yes, some dentists can be rude to their assistant too! My disappointment at the cosmetic over health $$$$ direction dental care has taken can be noted! Implants implants implants are not for everyone nor can everyone afford seniors who want to preserve their teeth and have good health rather than focus on only appearance get any cost. So much pressure to spend thousands and thousands of dollars - patients shamed into signing financial agreements unrealistic for many situations. I was so upset over the pressure for the plants. I waited too darn long to get a second opinion. I still need 2 root canals, but I'm glad I came here and talked to Dr. arrow about my options that suited my own needs and budget. I'm so glad I did. Take control of your health. I do recommend this doctor and staff for a no-frills office with a kind efficient staff and knowledgeable Dr.

Caring office and team that guide you through the procedures and process. Answering all my…read morequestions until I understood what was being done. Highly recommend this office.

Dr. Rodriguez has demonstrated conduct that I find highly unprofessional, inappropriate, and…read moreunacceptable. Throughout my interactions with him, he consistently carried himself in a manner that was dismissive, condescending, and lacking in basic courtesy. At no point did I feel that he viewed my concerns as valid or that he approached his responsibilities with professionalism. Instead, he behaved as though providing care was a favor rather than his duty. I entrusted him with redoing a crown specifically because he assured me that the result would match the original. Had I known this would not be the case, I had no issue returning to Dallas to have the work completed by the original provider. When I informed him that the color of the replacement crown was incorrect, he responded with an inappropriate and insulting remark, stating that my teeth were "yellow" and that the crown matched. In 42 years, I have never had a dental professional, or anyone, make such a comment. In fact, I routinely receive compliments on how beautiful my teeth are. I conducted myself with professionalism to avoid jeopardizing the license and career I have worked extremely hard to build. However, I will not subject myself to further mistreatment. I will not return to Dr. Rodriguez for any future care, and I intend to file a formal complaint regarding his conduct and the quality of treatment I received. I do not want him involved in my dental care in any capacity moving forward. I'm glad I was live streaming the whole appointment.