Terrible. I was seen June 3rd at Beach Blvd office referred by VA. My whole experience was…read moreterrible. All I was supposed to be seen for was a cleaning and they told me I needed a full exam which took almost 2 hours, after I just had exam in May at the VA and had all my records with me. The manager told me she would call me once my dental cleaning was approved. I never received and updated so I email manager Dawn agai. I was informed the office 2 weeks ago sent over referral to VA for my cleaning approval. I was waiting to get my dental cleaning scheduled and kept calling and emailing (emails were rejected), email sent to manager there Dawn W. I called again and was informed this office is no longer affiliated and only office is now in Fernandina Beach. I am not going to drive all the way there to be seen and in NO Way was I notified this office was closing in writing, by phone or email. I must of left 5 VM on their machine and kept getting forwarded to them by their main office when no one told me until my 5th attempt. This place needs to be inspected by the Florida Board of Dentistry for negligence of care - all my records were there and thankfully someone at Fernandina office will be emailing me my records after I called their office and the VA was also notified about this practice. Automatic reply from business - if you were concerned you can give me a call.

Made an appt 6 months ago, multiple confirmation texts were sent to me and I confirmed the…read moreappointment. When I showed up nobody was there for my 10am appointment even though the door says they should be open. If you're only seeing patients Tuesday and Thursdays update your sign and maybe don't book appointments for Mondays. Don't waste people's time. My recommendation? Find a dentist that can bare minimum keep track of your appointments.

The clean, comfortable and quiet atmosphere of the office and equipment was a welcome sight for my…read morelast minute appointment & procedure. I broke a tooth and was very lucky to pick up a cancellation spot the next day because my regular dentist was not available. I had measurements made and the crown was ordered. After 2 weeks, the first crown didn't fit properly but 2 weeks later the next one fit perfectly. Dr Sahar was kind, gentle, knowledgeable and professional. It would have been a much more convenient process if the office had their own crown cutting machine.

I went in for three fillings. The office staff is pleasant and helpful. The doctor and the…read moreassistant are our professional and efficient I would recommend this practice to a friend

I was seen for an Exam and cleaning. The dr and hygienist are wonderful. Quality of care and…read morecleaning were excellent.

There just plain rude. They hung up on me. They couldn't look me up in there computer by my name…read more They weren't listening to me I had to repeat my self over and over again. Like for real what office can't look up a patient by there name. They didn't give me the address so I just thought it was the one closest to where I live but no it's 2 hours away so I missed my appointment. They talk mean . So if I were you I wouldn't go there.

It was a pleasure getting my teeth cleaned here. Wonderful staff, great care, I will be back.read more

Big Mistake! Don't do it…read more It's too much to detail here, but rest assured I've reported them to the Better Business Bureau. My wife and I went to Smiles on Beach Boulevard in October 2024 for our annual dental cleaning. We made it clear what we were scheduling and told them again when we arrived. We moved to Florida not long ago and were in search of a new dentist. We read many dentist reviews (unfortunately, Google, not Yelp.) If I'd done a better job and noticed the Yelp ones before we had our cleaning, I would not have made this mistake. I'll save you the pain... 1 - Smiles on Beach Boulevard "requires" services for new patients-- (e.g. a very sophisticated 3-D imaging (not an Xray) of your teeth, as well as: "Delivery of microbial agents," "Hydroxyapatite," and "Scaling and root cleaning" and "Prediagnostic mucosal," which is likely not covered by your insurance.) 2 - During and after the appointment they will try to upsell you on additional "recommended" services. 3 - Record keeping is sloppy if I'm being nice. SHADY, if I'm being direct. They confused services, charges and details from my wife's treatment with my own. Despite my repeated calls, emails and voice mails, to clean up their data and rebill us accurately, they will not respond. Additionally, my insurance company repeatedly asked them for paperwork to complete the claim. Services took place in October 2024, and as of March 2025, Smiles on Beach Boulevard had STILL never provided the clinical narratives which insurance requested. (The narrative is the provider's justification as to why certain treatments are necessary.) Every time I conferenced my insurance provider and Smiles' billing department together, Smiles promises to my insurance those clinical narrative explanations but never did. 4 - Of note: We have done our annual dental cleaning pretty much every year since we've been married (even during Covid.) Various providers in several different states. This is an important point because, for some reason, Smiles was unable to complete either of our cleanings in one day. They cleaned only half of our mouth at the first appointment. Each of us had to schedule a separate appointment so they could clean the other half of our mouth. Read that again. Imagine leaving the dentist with only half your mouth "cleaned" and having to return a week later for the other half. Whoever heard of such a ridiculous thing? 5 - They will strongly insist you come back in 3 months, so they can "check up on you." (So they can charge you more.) 6 - Every dentist I've ever gone to flossed and polished our teeth when they were finished. Literally every one of them. You know, that squeaky 'million dollars feel' and smile you have for a month after your cleaning? You won't get that here. At least we didn't. All these years, our same insurance provider covered all those visits to our previous dentists, but for some reason, they do not cover some of the charges Smiles insists are "necessary." (That's weird!) Despite everything I've written above, they had the nerve to keep calling us to schedule our next cleaning. I simply loathe giving negative comments. I usually keep bad experiences to myself and only write about positive ones. When customer service or quality was above the line. In this case, on principle I am making an exception for your benefit. Anyway, I will be sure to update my review if they ever follow up and rebill us accurately. Otherwise, I'll leave you with this advice: If you do not fall for the warm smiles in their office like we did, you'll be sure to keep your own.

I love my dentist! Considering how most people would rather be just about anywhere besides a…read moredentist chair, that's a huge compliment! Dr. Shaeffer and his staff are all wonderful, caring, and professional. I've been to quite a few dentists due to relocation, and I am so glad to finally find a good one! Unlike some dentists, he does not upsell you or try to push you for service you don't need. They have a nice waiting room, and they have TV monitors in the treatment rooms. During COVID, they seem be doing a great job with safety. They have you wait in your car, wear a mask, get a temperature check, use hand sanitizer before and after treatment, etc. Great job, Dr. S and staff!

I went to this dental office near my home for a second opinion. The other dental office told me I…read moreneeded a root canal on a tooth that wasn't even hurting. The dentist took an x-ray, did an exam and did a tapping test on my tooth. Since I was not experiencing any pain he suggested a filling only. I was impressed as he was able to do the fillling right away. And I am so happy to report that I have found my new dental office in Jacksonville! Who likes going to the dentist? No one! But this office will make you feel comfortable with the newly remodeled modern dacor. You will not feel like you are in a dental office. The staff were also super friendly and helpful! If you are looking for a dentist look no further.

I had to switch dentists because I moved to another side of town and luckily this Great Expressions…read morelocation was near my home and easy to get to. Rachel at the front desk was very polite. She made the paperwork very easy. They also offer an oral cancer screening which I don't think I was ever offered at the other location I went to. All the staff from the x-ray tech to the dental hygienist were wonderful. They had monitors facing me in the chair where I could see my X-rays and tooth-gum measurements which was nice. My cleaning while it did hurt some as I hadn't been in awhile felt brand new afterwards. Definitely will be my new place to go to.

Horrible impressions should be the name of this place went in with tooth pain…read moreKatrine hicks without communication empathy or anything close to being human gave a referral to get a root canal second office asked about pain meds should have been prescribed by katrine hicks . DONT GO HERE .

Needed a tooth pulled, made an appt. They did a full exam and dental plan and hard sale while never…read moreeven explaining exactly what it was they planned to do...so i was in sticker shock and uninformed. I realize my mouth is a wreck but all i needed was my tooth pulled.. im disabled and cant just go out for long, they wanted me to come back later that day. I had to go home with my bad tooth and come back another day. It wasnt due to infection as i already took antibiotics. Their sales pitch took oriority over my rotten tooth. It was irritating and i may have responded differently had they took 5 minutes to tell me what the plan was with each area. I know big words and the scientific names... but yeah im not going to agree to a blind diagnosis and treatment to the tune of 45,000 bucks That seems pretty excessive. I respect the abilities but is anyvtrade c skill worth THAT MUCH for 5 or 6 hrs work holeee crap

Dr. Frazier and Nyla are an amazing team of caring folk. You can find a better Dental group.read more

I've been coming here for years and have never been disappointed. Everyone is very friendly, from…read morethe receptionist to the hygienist (my personal fav is Ivey) and they make you feel at ease. Prices are reasonable too. I go every 6 months and am usually in and out in an hour.

Best dentist I've ever been too, very thorough , explained everything he did , wonderful chair side…read moremanner! I would highly recommend this practice to anyone , from regular cleanings to more invasive procedures ! Top notch! The dental hygienist Kristen was so wonderful, did everything with care and precision ! Thank you for a GREAT service!!

I came back to Dr. Hinder for my bi-annual cleaning. Everyone at the front desk was pleasant and…read morenice. I got checked in quickly and efficiently. I was taken back after about waiting 5 minutes by Suzanne my hygienist. I had to also have x-rays done. Suzanne did a great job at my cleaning, explaining what she was doing, and always kept the conversation flowing. I had my cleaning done, then dr. Hinder came in to look at my x-rays. He said everything looked fine, there was just one tooth they're monitoring. All in all, it was a great experience.

This place is absolutely horrible! They are pushing the Perio Protect on every patient. They are…read moreovercharging for services not provided. The two dentist who were hired when Dr. Hinder retired have already quit, that's telling in and of itself! And they are erasing/hiding one star reviews. The only reason they are a 3.1 star is the old reviews from when Dr. Hinder owned it. Do yourself a favor and find a new dentist. This place will be closed by the end of the year at this rate.

I had a root canal done recently by Dr. Gary Manassee & his caring, patient, kind staff. Would like…read moreto compliment their wonderful sense of compassion, clear and concise details on their steps with such kindness. Words could never reflect my appreciation also for the way they kept my husband so clearly informed and their follow-up calls to check on me so kindly. This team goes above and beyond in care & I feel blessed to have found them. Debra Strickland Mandarin

Geric Endodontics never disappoints. As someone who always had a fear of invasive dental procedures…read morethis team was top tier in making sure that I remained calm and comfortable throughout.