Had a great experience, treated us well, very knowledgeable. 10/10 recommend to anyone who is thinking about getting dental implants read more

Stay away from these people. They don't care about the patient and they lie about everything. They treat older people with disgust instead of compassion. They don't care if they leave you with painful implants once they have the money. I just visited another implant doctor who was so kind and saw immediately what they had missed. They try to gaslight you by having numerous people in their office telling you lies. They also have at least one dentist who has a malpractice suit against him. He did my procedure and they keep saying he did not but the assistant introduced him as the one doing my procedure and his name is all over my surgical notes. Get all of your records from them and record every word they say. Time will catch up with their dishonest practice. Please post your review for them here and on Facebook. read more

My recommendation to Jax is to address the unprofessionalism of the office manager, Michael. Despite claims that I never had a consultation, I have documented proof of my interactions, including communications with Lulu (Patient Coordinator), various office emails, and a Zoom meeting with Dr. McCree. While Dr. McCree is wonderful, the staff's conduct is unacceptable and disrespectful. I will be sharing my experience on social media to ensure others in the community are aware of these issues before they get involved with this office. read more

When I was told my insurance was accepted, based on other research, I decided to go with them. Today after my last implant appointment I was then notified they did not accept my insurance. So $41,000 later I have have a large tax write off. That's the only good thing I have to say. read more

As a retired Research and Development Engineer under contract to NASA, needless to say, I did an extensive amount of research into the entire procedure of dental implants from Process to Materials. I conducted the same examination of several practices offering "new teeth in one day". I WAS SHOCKED TO DISCOVER that the other practices do NOT tell you the whole story about what is waiting for you once you are "in the chair". If you have the expectation that you are going to walk out of the office in 24 hours with a set of comfortable lifelong teeth, you are in for a very very large dose of reality. Just think about what's happening in your mouth. In most cases, you are having extractions. Extractions mean swelling. Swelling is not your normal mouth shape or configuration; and yet, you are being measured and fitted for the configuration that your mouth will be in after the swelling subsides. This is something like buying clothes when you weigh 300 and expecting them to fit after you lose 150 pounds. Obviously, it is the key to long-term discomfort and dissatisfaction. There is of course the other end of the spectrum that can take up to a year to finally walk out of the office with a new set of teeth that do in fact fit properly; but frankly, I didn't have that kind of time. I chose to go with JAX IMPLANTS because they offered a more than satisfactory middle-ground plan. In fact, I did have usable teeth within the first 24 hours with a special caveat. They were a set of "temporary" teeth that were functional to the degree that I could eat foods that I enjoyed within certain texture limits. As the healing progressed, new "temporary" teeth replaced the previous set and slight modifications were introduced to try new options to improve function and fit. After 4 months of healing and adjustments to the temporary teeth, the final teeth fit and function perfectly. In total, I had 3 sets of temporary teeth before settling on my FINAL teeth. The final teeth exceed my expectations. I cannot even begin to express my thanks to the doctors and staff of Jax Implants for how happy I am with MY NEW TEETH. read more

I came here so hopeful that I was FINALLY going to be able to afford to get my teeth fixed, and left in tears feeling totally worthless because they totally lied about their prices and I get to remain in pain once again. I'm going to start with the fact that I've been to A LOT of dentists/orthodontists over the years and I can't say that any of my experiences have been that great. I really thought this was going to be different because the staff was extremely kind and knowledgeable and they answered all my questions, and I thought the prices were so much better than everyone else, but that was all a lie. I was told over the phone multiple times, on their commercial, and on their website that the total price for EVERYTHING was $2799.00. I'm there for over an hour and half only for them to tell me that they've "changed" their prices and it's going to be about $10,000 for 2 implants. I'm so disappointed in the medical/dental industry as a whole. They don't care about their patients at all anymore... it's ALL about the money. So sad. read more

I was very disappointed with this place. I had my arch done by another dentist who has since stopped working due to health reasons. These guys said they could help and charged me $500 to tighten screws and 2 hours later on the first thing I ate it came loose again. I scheduled another appointment to go back and they sat with me for 10 minutes and told me they needed to order another part. They said it would be about 5 days to get the part. I've been calling and they keep putting me off. Finally over 2 weeks later they are telling me they are unable to work on me because they didn't do all the work and it's too much liability. That could have been said immediately. They made me feel like they would be able to help regardless of that and I was so grateful. Thought these guys might be different and I was going to promote them from the roof tops but now I find they are just like everyone else. Wouldn't it be nice to find a dentist who really wants to help people regardless of liability. Just to do the right thing. This isn't these guys. read more

Great friendly and competent care and service delivered by the professional team Dr. Guptha, Louisa, Stephanie, and Elsa.

I left this company a bad review on Google. I then got a phone call from the angry owner Dr Spencer Russell, trying to get me to remove my review. I refused. Then, within an hour or so, I got 7 bad reviews for MY business in "Tennessee", all using similar wording and one of them from Dr Spencer Russell. How do you review an appliance repair business in TN when you live in Florida??? You should seriously reconsider dealing with this company with this type of crooked ethics. Well, they charge such astronomical prices from us poor folks, I guess they think they can do whatever they want? Show them they are wrong and take your business elsewhere. read more

It's been over a year since I had my implant surgery and I couldn't be happier with the results. All the people I've dealt with have been great and this was one of the best decisions I've made. They were very up front on the whole process all the way through long term care for my new teeth. Just had a one year examine and all is good. read more

Like many other patients who contemplate undergoing full-arch dental implants, I spent an inordinate amount of time researching the pros and cons of the procedure; implant materials; costs; location (U.S. or "dental tourism" abroad); and, of course, the dental specialists responsible for the surgery. There are many options out there; I believe my choice of JAX Dental Implants and Dentures was the best decision for me. From my initial meeting with Dr. Russell and his team in explaining the procedure, during which all of my questions were answered with clarity, to meeting with Trey, who reviewed available financial options with me, the entire staff could not have been more communicative or professional. The facility was replete with the most modern equipment, including an on-site lab, and every employee I encountered seemed thoroughly excited to be working there. My surgery consisted of 12 extractions, being replaced with a full upper arch on six implants and three, single implants on the lower arch. Following the explicit instructions provided by JAX, my surgery and post-surgical days were uneventful, with truly minimal discomfort. By the time of my 3-month follow-up appointment, my healing was excellent; one implant angle adjustment was made to ensure my final denture would fit perfectly. One month later, I returned to be fitted with my permanent denture, where Dr. Thomas ensured the bite was perfect, and a more-permanent material was placed over the implant screws. I have now had my permanent teeth for two months, and am reminded daily of how glad I am that I moved forward with my decision to get my implants. Succinctly stated, the team at JAX is simply amazing! From the ultra-modern facility and technology; to communicating with the patient; and, most importantly, the surgical talent and artistry which is critical to implant dentistry, it is no wonder why JAX receives 5-star ratings from its patients. It certainly has earned mine! read more

They were amazing to me. They guided me gave me great advice. I have no issues and I love my new teeth.

‼Attention‼ Please, Please, do your research before making an appointment for IMPLANTS!! These are general Dentist, not Surgeons!! Again, if you want your IMPLANTS placed correctly, research a Surgeon and not a general dentist ( my mistake). Real person writing, not a paid review!! I am currently a patient of this office, I walked through the doors June 2023, and wish I never walked in, literally. After my surgery, I have had nothing but problems. I could elaborate on the difficulties this office has caused and still won't take accountability for. I have to have another surgery to correct this surgery. I now have sinus issues. Do the calculations. I write this review in hopes that another person doesn't fall victim to this establishment. Good luck. Ty read more

Easily the best dental practice I've ever been to. The staff is the most amazing and caring I've seen, the place is spotless, very little wait time, and very professional. Dr. McRee and Dr. Russell worked a miracle in my mouth and I will be forever grateful. I was very fearful about the entire procedure, but they made me feel so comfortable and assured me every step of the way. There was absolutely no pain during or after the procedure, and very little discomfort if any. I would do it again without hesitation, and I will recommend them to everyone in need. I'm honestly stunned at any bad review after my experience. Check them out for yourself! read more

Surprisingly , i was referred to this practice from someone who once worked there. I was interested in getting all on 4 dental implants two arches and they advertised .$36,000 versus $55,0000 others charge. They asked me to send a PAN XRAY and Dental records. I completed that same hour after they asked me. I also filled out patient form to become a patient. From my first call, I made them aware I live in Boston, MA and I had a preexisting Molar in need of an immediate extraction. They said "until they had my information they could not respond. " Once I confirmed they were in possession of my X-rays and records I reminded them I needed guidance as to how or what extraction procedures were needed and would not interfere with any plan they had moving forward. My local Dr Dentist wanted me to get a root canal Vs extraction. So I went to a new dentist to get extracted , I explained that I had a scheduled tele health appointment on the .8th on June and anything they did w extraction would not interfere w moving forward w JaxImplants plan to remove remaining teeth snd place implants. Then the oral surgeon was concerned I needed a bone graft or sinus lift. Not knowing what this would do to possible prevention of a successful implantation. The surgeon said" why don't you ask the dentist who will perform the implants?". I told them I had repeatedly asked but never received an answer. They then charged me for the appointment plus new X-rays and left an infected molar with throbbing pain in my mouth. I desperately called JaxImplants Thursday , Friday again ignored by JaxImplants . I went to my ER and was given a Rx of amoxicillin for one week. Monday I call Jax implant office explaining my concern to the front desk . She was defensive and dismissive w my question and said get it pulled we don't need bone there for we go on an angle w implant . I mentioned the oral surgeon strongly felt I needed an bone graft in addition to extraction, she refused to address this issue they also said I should ask Jax if I needed a sinus lift mentioned to me from the local Dentist. Then it happened she made a breathing sound before hanging up on me. Then they refused to take any of my calls, emails and repeated requests to explain why they were refusing me medical care or answer questions. The only comment after being hung up on was to ask me to confirm my zoom tele health appointment on Thursday the .8th! What!! I have an urgent abscessed tooth in immediate need of extraction And still wasn't clear about the bone graft the oral surgeon said was needed. After three hours of calling and being hung up on several times or transferred to VM I am going to spend the extra money w a National company that's $18,000 more to be precise. but I will be safe and deal with ethical doctors not this group of impatient and non compassionate staff. Wonder how they do for $36,000 vs the $50,000 the others charge? Well now we know. Your on your own with the uncaring people at JaxImplants. Imagine how bad their work is if they laugh and hang up on patients with infected roots in a molar and in severe pain. They simply could care less. . I am filing a request for a peer review w ADA Shameful they were so uncaring. read more

Everyone was so polite and professional. Dr McRee was so gentle and made my experience pleasant. I would highly recommend this place to anyone. read more