I've been a customer at this location for over a year now after previously going to the willow lawn…read morelocation, and it is well worth the drive to this location for the superior customer service. I've seen a couple estheticians for eyebrow waxes and have been regularly booking with Abby. She is the sweetest and is very detail oriented, so I never worry that I'll leave without my brows looking perfect! She always takes her time and I never feel like a number. Only drawback is that parking can be tight if you make appointments on Saturday mornings, as they are located in a busy shopping center.

Christopher was pleasant and professional. My experience was exceptional. I will repeat and will…read morerecommend.

Was a great experience, polite professional and clean atmosphere. She is respectful to your…read moreappointment time. No long waiting. Advise you call to book your appointment ahead. Fast service and concerned with the right treatments needed for your desired services. I have photos but Yelp won't allow me to search beyond my vacation pictures. Will try to upload when I can't get to a computer.

Easy scheduling, quick service, and most importantly, my eyebrows look fantastic every single time…read more It is $25 per service, which I see some people find to be high, but I feel it is a high quality service for a reasonable, fair price. Ultimately, I'd rather pay a few dollars more to ensure the person who owns the business and performs the work is very motivated to do a good job. Short Pump has crazy rent prices, too, even somewhere like Sola. I'm always so impressed with the owner. After my first visit, my skin broke out and I assumed it was the cream. When I went back, I told her and she seemed genuinely concerned and happy to help ensure this didn't happen again. She asked me to text her the next day to let her know if it worked so she could make a note in my file. I thought that was very kind that she cared so much. It is also a nice, comfortable room. Highly recommend!

I have been going to Milan Laser Hair Removal for a while now and my experience has been utterly…read moreamazing. Chelsey is fantastic and she makes the entire experience great and she makes you feel so comfortable and at ease. I feel like a brand new woman.

My experience was very lovely Tiana was my provider and she…read moremade me feel very comfortable. The receptionists Christie was also very helpful and bubbly

Just tell me how to fix my hair please. I do not appreciate the damage that has been done. Tell me…read morehow to remove this black dye from my hair. All I wanted was a balayage.

They left foil lines in my hair the first time. The second time when I went to blend the foil…read morelines, they went full semi-permanent black hair dye on my bleached hair. They could have told me how dark they would have to go, and I would have sucked up the lines and left.

I have used Dr. Shaw and his team for a few years to occasionally get Botox on my forehead. The…read morestaff is great and easy to work with I can call in and get an appointment pretty quickly most recently the same day! Dr. Shaw is very professional and easy going. I never feel pressured to try other procedures or purchase items from their office which I really appreciate! Kimberly H.

I thought my botox kicked in within 5 days and then left but it tricked me. I had gotten covid and…read moreguess I was really struggling with the frowning, as my illness was pretty bad. I got well and then my botox really really kicked in and for 30ccs my face still looks amazing going into month 3!! TERRIFIC spa and thank you Jessica!

I visited habit after looking for a spa for a facial as a Valentine's Day treat to myself. I…read morereceived a lot of ads about habit after searching and they were offering a new customer special. I received a custom facial from Lani and it was a great experience. She was super friendly and explained exactly what products she'd use based on my skin from her observation and my concerns. The facial was awesome and I'd love to put it in my routine consistently but it'd be a bit of a splurge for me. Now the space itself was beautiful but could use some improvements for customer experience. First the room I received my facial didn't have a curtain it was open which made it hard to relax and wind down because I could hear people moving throughout the spa and talking. A lot of talking. Not obnoxiously just more than I'd care to hear since I came to relax. Lastly. The music choices could also be a bit more relaxing like calming/soothing instrumentals rather than music with lyrics. Overall I'd visit again but some changes could make this a much better experience.

Enjoyed a custom facial this weekend at Habit, which is super trendy and cute. We had a party of 4…read moreand were all taken to different spots, some in the large open room, and some in more private areas. The facial was good, the products felt great on my skin and left it shining and flawless, and the facial massage was heavenly. In the downside, we were taken back over 10 minutes past our appointment times and the majority of the appointment was spent asking questions and talking. Additionally, the spa does not have a traditional facial with spa robes etc as it is all in the open so that takes away from the spa feel. Overall, the facial was great and I would definitely go back again!

Lexi is a wonderful injector I have seen her twice, she is professional, knowledgeable, and…read moreexplained everything to me! she was awesome I'll come see her again! the whole office staff are great

Super welcoming and comfortable environment. Front desk is friendly and helpful…read more Megan Goff is amazing at injectable! Takes her time, is very knowledgeable and will recommend the correct procedures (and talk you out of unnecessary ones). Highly recommend for dermal fillers + Botox.

Loveee this place. I got a full body wax and my waxer was very professional and spoke to me the…read moreentire time and made me feel like we were best friends. Everything is very sanitary and up to code. A lot of people may change their minds because of the price but remember you are paying for professionalism and sanitation being stellar. Don't hesitate you won't regret it. I'm a forever customer

I prepaid for a massage for my fiance for his birthday back in August 2025. $250. Every time he…read morewent to schedule they told him they were booked and call back in a few months. A few months ago they told him they did not have a massage therapist anymore. I called to get my money back, again prepaid for a massage not a gift card, and after many calls a manager finally told me she would refund my card. It's been at least 6 weeks and no refund, no call, they now aren't even picking up the phone. Give me back my money thieves!

Amazing experience at Rustique Salon. Chris listened to me and styled my hair exactly like I…read morewanted. I will be going back soon!!

Eric Michael did an amazing job on my shampoo & blow out! His invigorating yet gentle wash was so…read morerelaxing and pleasant. He was friendly yet not overbearing. The stations here are clean and tidy. The front desk staff is a cut above! And the prices didn't clip my wallet. Several stylists have done my hair, and I've always left pleased!

Leading up to my appointment, I was able to schedule via text and was informed of everything I…read moreneeded to know beforehand. I was informed of the cancellation policy as well and the staff was helpful and friendly over the phone. This put my mind at ease after being previously anxious to try waxing at a spa that I'd never visited. I had such a wonderful experience during my first appointment. My esthetician, Rory Exton, was kind, genuine, and welcoming and put my mind at ease, especially after I detailed my past not-so-great waxing experience at a different facility. Throughout my appointment, she led me through the process and gave me tips and tricks for lessening pain (which worked) and for aftercare. She made me feel right at home and truly safe and the entire staff was just as kind and welcoming as she was. I went ahead and booked my next appointment with Rory and I look forward to visiting Club West Med Spa next month knowing I am in good hands!

The environment is always very clean and the staff is always super friendly! They take time to…read moreexplain procedures and accommodate changing schedules.