I replaced a 19 year old Jacuzzi with a Hot Springs. Despite the expense of converting my previous…read more50 amp wiring to a 20 and 30 amp GFI breaker (if you have to ask, you can't afford it), I have been delighted! The water has been soft and the salt system seems to dry my skin less. Can't be happier!

We purchased a Hottub from Hot springs in the Woodbury location and had nothing but great service…read morethe entire time. We had a difficult remodeling project involving many parties and the Hot Springs team was by far the best one to work with. Markas and Keo were very flexible with our ordering and scheduling process to ensure it got done on our schedule. Their installation/service team were top notch. The Joshes and Janvirer were a huge help and went above and beyond to ensure everything was perfect for the install and getting the tub functional. I highly recommend Hot Spring Spas for your new Hottub!

Frontier pools did an incredible job! Our pool needed help and a lot of work done. We made calls…read moreto many pool companies none wanted to help us if they didn't put in the pool or had serviced it in the past. Some waiting lists were up to a year! Zac answered the call and took on the challenge. He did and amazing job. Fixed filters, new skimmers, new liner, fixed all problem areas and installed a new cover. He always was on task and the pool is now beautiful something we were starting to believe wasn't going to happen. I would recommend Frontier pools to everyone.

If you have other options please take them. I contacted…read morethis company Mid-May and spoke with (Zack) owner. He gave me a quote based off of the pictures that I sent for chemical treatment, vacuuming, and replacing pool cover. I agreed to the quote and requested him to clean the pool. I texted the address per his request. Never received a response. 3 days later I texted asking if he was still going to clean my pool. He said yes, confirmed the address and he would come next week. 2days later he calls and she he was on his way to clean the pool. Once he came he poured a chemical in the pool and said call him when it clear so he can come back out the clean and vacuum. A few days later a sent a picture of water and said water looks clear and can we set up a day/time to complete the treatment and cleaning. He never responded. 2 days later (last Thursday) I texted asking if he was coming or should I find another company. At 8:54pm he responded saying he was about 30mins away. I asked if he would be able to properly clean the pool in the dark, he said he just wanted to see the water. When he arrived he splashed the water around with his hand and asked how do I normally clean my pool. I told him then he asked if I had any chlorine or bleach will work just fine. I gave him 2 gallons of chlorine which he poured in the pool and said call me when it clears up again. I told him if he knows it should only take a couple days to let schedule a time for him to come back. He agreed to come on Sunday. Sunday morning I sent him a text stating 'just wanted to confirm todays cleaning and to see what time you are coming' he replied ' he replied he will be out this afternoon' 3pm I called only for him to tell me he would come out on Monday. Today, Monday he called and said he was done cleaning the pool. He got a lot of pine needles but not all, I asked if he changed the filter, he said no. I asked about the cover and was told he doesn't have it and would need to mail it to me. I explained to him that I wanted my pool cleaned and a new cover. Then asked how is it supposed to stay free of debris without a cover. He then told me he would bring one back in a few hours. I told him I was not happy with his services. The only Communication has been me reaching out via calling or texting. He told me he is the only employee and told him if he couldn't do the job he should have said so. When I came out and looked at the pool there are still a lot of Pineneedles, algae on the walls, dirt on the floor, and the water is cloudy. When I informed him of the condition of the pool and sent pictures he texted me back basically saying he apologized for the poor service, he wasn't going to charge for the chemicals or labor so far and his company could not complete the job. I have never experienced anything like this before.

Kevin has been great to work with - he helped us patch our step and installed a new pump in a…read moretimely fashion. It is nice to see quality work in a world of indifference.

Not off to a good start…read more I've been a pool owner a good number of years at a handful of properties and just bought another home with a pool- this time in plymouth Mn. Prior to hiring a company to service this home I felt I had done my homework. Dolphin looked like they provided quality customer communication, good service, fair prices. So I gave them a call. Talked thru their opening the pool process, I laid out my wants / expectations. Stated I wanted weekly cleaning ect and we set a weekly cleaning day. Well... the opening looked to have went fine however they told me before coming that they did not vacuum on open day - which I thought was weird - stated they needed to let it all settle to the bottom - which it already had as it laid dormant for the winter - but all in all it was open - I was surprised I got no report or communication after their open 5 days ago. So I called them after 5 days - Thursday of thia last week - two days ago - to confirm all went well when they opened and that we were on for yesterday - Friday - with our weekly pool service / cleaning; as I had a group of kids coming over for a party and wanting to swim today Saturday. Thursday - I Was told things went well and they would be there Friday -Yesterday. Then Friday, yesterday - I stayed home so I could meet the techs. Friday came and went - they were suppose to show up set temp, treat and clean. As of noon no one had shown up so I shot them a call to confirm they were still coming. They confirmed that yes they would be getting there yet today, Friday. 6:00 pm rolls around. No show. Office closed. No communication. No apology. Just no show. Saturday, today. They opened at 10:00. I shot them a call to see what happened. They said... we don't know, but that they could transfer me to a Jeremy and he could get back to me Monday. I asked if the guys that were suppose to come yesterday were free to come this morning so I could keep me kids party and so they could swim. He said no one does service work on the weekend and that Jeremy would have to get back to me Monday with an update on when they could get out to the house. Super frustrated. Having to cancel the kids party and bum a dozen kids out. Super frustrated that I did not get any communication - no apology. Why is it that the entire day went by and not once did they feel the need to reach out and communicate after I had called them and confirmed with them both Thursday and noon Friday. The client should never have to reach out to a company to confirm these types of things - rather a company should be proactively be reaching out to their customers confirming things and or providing status updates. I guess I will sit here and twiddle my thumbs till Monday to see if they call and when they will be out next. Would be nice to have the company just do what they say they can do and service the pool per the agreement on the day each week that we all agreed. A persons word needs to start meaning more again. I'll update u all on the resolution / outcome. 4545 terraceview

5 star service! we have used Andy Brown for several years and very happy. Extremely professional…read moreand Knowledgeable, our pool always looks great and they handle everything. When issues arise as they do with aging pools, they are there to take care of it always with friendly service. They are above their competitor.

Checked with most pool companies in town when purchasing a house that needed a pool renovation…read more Andy Brown Pool was the only company that gave me honest answers - had the time of day for me, and didn't just try to upsell me. New liner, pump, cover, and weekly service for a year now and couldn't recommend more.

We have referred Aquatic Environments for weekly service since 2015, and Charlie Hanna has created…read moretestimonial mutual customers in Eagan, Bloomington and Wayzata. He has been consistently priced and has offerred twice weekly service if needed when getting reliable weekly service can be a challenge. He also has particular expertise in nonchemical aquarium water

We have been customers for 11 years and in the past two years have had 2 warranty issues and we…read morecouldn't be happier with the recent service and communication. Chad and Brett quickly addressed our issues and fixed them even working late on a Friday night on the same day we called.

I have been a customer of Custom Pools for 35 years- yes Ginny was great. I have had excellent…read moreresponse with both the owner and his employees whenever I have needed help. That includes opening and closing my pool, service and replacement of my pool heater, pump and filter. These workers that have come to my home are very good and I am sure are hard to find. I am satisfied you are in good hands still with custom pools.

On time and very knowledgable.  He fixed my pool's heater and I will ask him back to install a…read morechlorinator.  I couldn't get my former pool guy to respond with an appointment, Pool Commander showed up the next day.

Troy, the owner of the company was able to fit us right in and was there the next day after asking…read morefor an appointment. He was friendly, professional, lot's of knowledge. We will hire him again in a heartbeat. Semper Fi

We worked with Lance, the owner of Pisces Pool and are THRILLED with the entire project. Lance is a…read moregreat guy, very honest, super-organized, and very reliable and nice to work with. The project was done extremely well, on time and on budget. The subcontractors he brought in were also excellent. When we knew we couldn't wait any longer to redo our very old (30+ years) pool (it came with the house), we talked to several pool companies. We went with Lance/Pisces because he knows what he's doing and was fairly priced. He totally delivered. I couldn't recommend Pisces Pools more highly. The end result was A+ and the project was expertly managed from start to finish.