Move over PoolWerx (former Performance Pool & Spa), there is a new pool sheriff in town…read more First year, using their services and they have been great. Their prices are hard to beat and the service is absolutely stellar. Had them perform multiple services this year and they were very prompt with communication, scheduling and then getting the work done. I would highly recommend them anyone who owns a pool. P.S. - they have a weekly chemical program for which the cost is very comparable to essentially if you were buying chemicals from a store yourself!

From the owner: Sparkle Pool is a local, family-owned swimming pool and hot tub service serving the metro area. Our…read morestunning showroom is conveniently located, and our experienced staff is dedicated to providing our customers with the best products and services the industry has to offer. Looking to transform your backyard? We specialize in custom in-ground pools, from design to installation, as well as liner replacements, auto cover replacements, and essential pool maintenance and repair services to keep your pool in top shape. We also offer professional pool chemical service, ensuring your water stays balanced and safe all season long. We're also your go-to destination for hot tubs, featuring the luxurious Caldera Spas line. Whether you're in the market for a new spa, need hot tub repairs, or are looking for filters, covers, chemicals, and accessories, we have everything you need to keep your spa running smoothly. Beyond pools and hot tubs, we offer above-ground pools, swim spas, Polaris and Dolphin pool cleaners, pool toys, skimmer and pump baskets, and all the necessary chemical supplies to maintain crystal-clear water. No matter your backyard vision, our team is here to help make it a reality. Stop in today and let us create your perfect backyard paradise!

Knowledgeable staff! Helped me to save money on my hottub chemicals. It is now a year later and…read moretheir recommendations are still working!!

We purchased a hot tub from Lesley back in September of 2023. She and her staff have been amazing…read moreat helping us getting it up and running and supporting us through our first season with it. I don't have enough great things to say about Lesley as great customer service has been harder to come by these days and she has been the whole package! Thank you!!! We will definitely recommend Valley Pools and Spas and Andover!!

Customer Service is shitty. Warranty work was to take place today and asked when they were going…read moreto come since no one showed up. I got a text back: "It kind of poured rain for most of the day. Maybe you don't work outside. I'll get back to you on when I'll get there" This company can F themselves!

Joe the owner is a piece of work. They "opened" my pool, took the cover off, and "opened" pool…read morewhich consisted of taking the mesh cover off and taking plugs out. Not turning on the pump, the heater, nothing. $353.00. AND left a plug in that auto fills the pool, causing it to keep pushing water through, which caused a hard water stain of a 6x8 area of my concrete. The water treatment couldn't keep up with the amount of water it was trying to push through, because the plug was left in! Joe tried to blame me, saying the couldn't see the plugs because it was swampy, which was total untrue, it wasnt merky at all for the first 12 inches of the pool and they sure didn't have problems taking out the others. They missed it, didnt know what it was due to inexperience. The problem: inexperienced workers that have clue about high end pools. He is selling the company, probably because he can't keep workers. He shouted at me saying "I will write the bill off (because I said I am not paying until you get rid of the 5x8 stain on my concrete) but we will not service you anymore". I didn't call for their service anyway, my pool guy chose to contract it out because he was busy, I would never want them back!

On time and very knowledgable.  He fixed my pool's heater and I will ask him back to install a…read morechlorinator.  I couldn't get my former pool guy to respond with an appointment, Pool Commander showed up the next day.

Troy, the owner of the company was able to fit us right in and was there the next day after asking…read morefor an appointment. He was friendly, professional, lot's of knowledge. We will hire him again in a heartbeat. Semper Fi

These guys are fantastic! They were recommended to me through Next Door. They helped me out when I…read morewas in a pinch due to another company not being able to come out to finish a job. They really do know their stuff and they care. We will be switching over to Cliff's for all our pool needs. Highly recommend.

I can't speak about their work, but I can say that we left a message via Yelp asking if they could…read morecome over to assist with our pool. That was May 3rd and as of today May 5th they still have not got back to us. We tried another company the same day called Pool Commander and they messaged us back within 2 hours. JUST SAYING :)

Update to owner responses! They charge 69 to come to you which I agreed too! Never did he schedule…read moreme hence why I never put a card down! Called me to yell at me about my review. Grow up and learn how to run a business... best of luck hope you make it! Worst customer service I've ever experience! DO NOT USE THEM! As many others have stated, I called to get a repair and was told that there was 8 calls ahead of me so they would called back the day before to get a credit card number to hold my spot. Was told Friday to early next week they would probably be coming which it's now Wednesday. No call and no answer! Waste of time.

Very unprofessional and rude. My appointment was cancelled twice. First for 'jury duty' and then…read more'family emergency'. When he finally came to property he looked around a little bit provided no useful information and then said I would be getting an invoice. I received a charge for $186. This was apparently an 'inspection fee'. I was not aware I'd be charged this and didn't receive any kind of inspection report. My understanding was that he came out to bid on pool repair job. This is the first negative customer review I have ever written. So frustrated with Chad and this company.

I just started using Northern Pool & Spa pool cleaning services this summer and so far so good! I…read morehad an issue with algae which is why I initially called for help. Steve was able to get rid of it within a couple of weeks and things have been great ever since! I have a lot more free time to enjoy my pool on the weekends now! I'm looking forward to next summer already! Thanks Northern Pool & Spa!

From the owner: We specialize in weekly pool treatments weekly cleanings,bi weekly Cleanings,Repairs and much more.read more