5 star service! we have used Andy Brown for several years and very happy. Extremely professional…read moreand Knowledgeable, our pool always looks great and they handle everything. When issues arise as they do with aging pools, they are there to take care of it always with friendly service. They are above their competitor.

Checked with most pool companies in town when purchasing a house that needed a pool renovation…read more Andy Brown Pool was the only company that gave me honest answers - had the time of day for me, and didn't just try to upsell me. New liner, pump, cover, and weekly service for a year now and couldn't recommend more.

We had Nassau install a 18x30 pool about a month ago. I felt they gave me good service and a good…read moreprice. I would recommend them for a pool install. Keep in mind, this is a large project and one must expect this will take all summer to complete. The pool is just one small part of a huge puzzle. Landscaping, soil corrections, concrete, electrical, gutters, drains, etc.

I had a pool installed this summer. It is A LOT more than just a pool! My suggestion is that they…read moreprint a tutorial of what is involved with installation of a pool. A day to day, so the home owner knows what to expect. Also, a "cheat sheet" for maintaining the PH level, salt out put, etc that we could refer to. Calling the store is not the best way, as things happen after hours.

We bought a spa here a couple weeks ago and have been THRILLED with the service both during the…read moresale, during the delivery, and post-sale. First during the sale Mark was very patient and helpful as we learned about the ins and outs of buying a spa. The Dimension One brand is a quality tub and we were very impressed with some of their innovations that you can't get elsewhere. We ended up buying a floor model for a lower price and with a quicker delivery which we loved! The delivery team was nice, helpful, and quick. They took away our old spa and placed the new one in the location carefully. After it was delivered, Mark even came out to give us a demo and a chemical tutorial which was a level of service I never expected! I am thrilled with Poolside on all levels right now!

My family and I are recent owners of a hot tub and needed help getting set up with the right…read morechemicals and understanding the process for maintenance. Poolside was a great choice. Friendly helpful service. The process started with bringing a sample of water which they tested to help know which chemicals to use and at what level for weekly maintenance. They took the time to explain each step of the process and gather all the chemicals needed. Pricing was fair for all the products and we were glad to learn they also do onsite service and maintenance. Would highly recommend! Thanks Poolside glad to support a local business!

Frontier pools did an incredible job! Our pool needed help and a lot of work done. We made calls…read moreto many pool companies none wanted to help us if they didn't put in the pool or had serviced it in the past. Some waiting lists were up to a year! Zac answered the call and took on the challenge. He did and amazing job. Fixed filters, new skimmers, new liner, fixed all problem areas and installed a new cover. He always was on task and the pool is now beautiful something we were starting to believe wasn't going to happen. I would recommend Frontier pools to everyone.

If you have other options please take them. I contacted…read morethis company Mid-May and spoke with (Zack) owner. He gave me a quote based off of the pictures that I sent for chemical treatment, vacuuming, and replacing pool cover. I agreed to the quote and requested him to clean the pool. I texted the address per his request. Never received a response. 3 days later I texted asking if he was still going to clean my pool. He said yes, confirmed the address and he would come next week. 2days later he calls and she he was on his way to clean the pool. Once he came he poured a chemical in the pool and said call him when it clear so he can come back out the clean and vacuum. A few days later a sent a picture of water and said water looks clear and can we set up a day/time to complete the treatment and cleaning. He never responded. 2 days later (last Thursday) I texted asking if he was coming or should I find another company. At 8:54pm he responded saying he was about 30mins away. I asked if he would be able to properly clean the pool in the dark, he said he just wanted to see the water. When he arrived he splashed the water around with his hand and asked how do I normally clean my pool. I told him then he asked if I had any chlorine or bleach will work just fine. I gave him 2 gallons of chlorine which he poured in the pool and said call me when it clears up again. I told him if he knows it should only take a couple days to let schedule a time for him to come back. He agreed to come on Sunday. Sunday morning I sent him a text stating 'just wanted to confirm todays cleaning and to see what time you are coming' he replied ' he replied he will be out this afternoon' 3pm I called only for him to tell me he would come out on Monday. Today, Monday he called and said he was done cleaning the pool. He got a lot of pine needles but not all, I asked if he changed the filter, he said no. I asked about the cover and was told he doesn't have it and would need to mail it to me. I explained to him that I wanted my pool cleaned and a new cover. Then asked how is it supposed to stay free of debris without a cover. He then told me he would bring one back in a few hours. I told him I was not happy with his services. The only Communication has been me reaching out via calling or texting. He told me he is the only employee and told him if he couldn't do the job he should have said so. When I came out and looked at the pool there are still a lot of Pineneedles, algae on the walls, dirt on the floor, and the water is cloudy. When I informed him of the condition of the pool and sent pictures he texted me back basically saying he apologized for the poor service, he wasn't going to charge for the chemicals or labor so far and his company could not complete the job. I have never experienced anything like this before.

Customer Service is shitty. Warranty work was to take place today and asked when they were going…read moreto come since no one showed up. I got a text back: "It kind of poured rain for most of the day. Maybe you don't work outside. I'll get back to you on when I'll get there" This company can F themselves!

Joe the owner is a piece of work. They "opened" my pool, took the cover off, and "opened" pool…read morewhich consisted of taking the mesh cover off and taking plugs out. Not turning on the pump, the heater, nothing. $353.00. AND left a plug in that auto fills the pool, causing it to keep pushing water through, which caused a hard water stain of a 6x8 area of my concrete. The water treatment couldn't keep up with the amount of water it was trying to push through, because the plug was left in! Joe tried to blame me, saying the couldn't see the plugs because it was swampy, which was total untrue, it wasnt merky at all for the first 12 inches of the pool and they sure didn't have problems taking out the others. They missed it, didnt know what it was due to inexperience. The problem: inexperienced workers that have clue about high end pools. He is selling the company, probably because he can't keep workers. He shouted at me saying "I will write the bill off (because I said I am not paying until you get rid of the 5x8 stain on my concrete) but we will not service you anymore". I didn't call for their service anyway, my pool guy chose to contract it out because he was busy, I would never want them back!

I replaced a 19 year old Jacuzzi with a Hot Springs. Despite the expense of converting my previous…read more50 amp wiring to a 20 and 30 amp GFI breaker (if you have to ask, you can't afford it), I have been delighted! The water has been soft and the salt system seems to dry my skin less. Can't be happier!

We purchased a Hottub from Hot springs in the Woodbury location and had nothing but great service…read morethe entire time. We had a difficult remodeling project involving many parties and the Hot Springs team was by far the best one to work with. Markas and Keo were very flexible with our ordering and scheduling process to ensure it got done on our schedule. Their installation/service team were top notch. The Joshes and Janvirer were a huge help and went above and beyond to ensure everything was perfect for the install and getting the tub functional. I highly recommend Hot Spring Spas for your new Hottub!

This place has been amazing. My family got a pool this summer and we have been having problems with…read morethe water and keeping it clear and chemicals balanced. My wife has been going there to test our water and they have been incredibly helpful, especially a gentleman named Michael and other female employee that my wife doesn't remember her name right now. They have been giving advice and explaining how to put chemicals in the pool and we are finally almost ready to go! Thank you Poolwerx for all your help!

Hands down-superb customer service. Elyse was knowledgeable, flexible with her schedule and…read morepunctual when it counted. She called us back before any other pool store, and was able to guide us step-by-step- even coming to our house. I could not say enough about our experience. I will continue to go to this location in particular because when you invest in a spa and pool, you need people who know what they are doing and you can trust.

A Pool Day delivered an exceptional experience from start to finish. From the very first meeting,…read moreit was clear they genuinely care about their work and are passionate about providing top‑tier service in a competitive market. Their guidance helped us choose a fiberglass pool, and after doing extensive research on the manufacturer in Quebec, Canada, we felt confident in the quality of the shell they use--especially compared to many other installers who source from southern U.S. manufacturers. It also carries a lifetime warranty and can pass this along to the next homeowner if we ever decide to move. Communication throughout the entire process was outstanding. They always took the time to sit down with us, answer every question, and clarify anything we were unsure about. The install crew was meticulous, professional, and clearly took pride in their work. They stuck to their schedule, and whenever something changed, they proactively updated us so we could adjust our plans. The electrical crew was equally impressive--so much so that we plan to use them for future projects. The landscaping and irrigation teams also did a great job, following up after the fence and sod were completed to make sure everything was dialed in perfectly. It meant a lot to have Chad and Zack stop by several times during the project to ensure everything was meeting our expectations and to take care of any remaining checklist items. Their involvement showed a level of commitment you don't often see. If I had one suggestion for improvement, it would be to provide manuals and pool information up front and offer a starter kit with chemicals and cleaning essentials--maybe even include it as part of a "package price." Despite Minnesota's unpredictable weather, our pool was installed in just under four weeks, and my family has been enjoying being able to cool off with the hot weather we've had as of late! We are looking forward to hosting many parties with friends and family moving forward. I highly recommend A Pool Day to anyone considering a pool installation. Their professionalism, craftsmanship, and customer care set them apart, and we're thrilled with the final result.

You get what you pay for, which is what we got. Top quality, amazing service. Highly recommend…read morefor anyone who wants quality product, fair price, and customer service you would expect from a company that cares about the customer.