Clean Ambiance Friendly Staff…read moreService was Good Gifts you a new patient gift bag & They speak Spanish

I have been going to this dentist for over 10 years. All of a sudden they decided not to take my…read moreinsurance and they raised their prices exorbitantly. I was quoted $8000 to pull one tooth and make a bridge. I went to a dentist in Sacramento that takes my insurance and they charged me $2500, took my insurance and my share was only $1200. That's more than just a slight difference. I am bummed because I did like this dentist, but something changed with their office.

Dr. Zada and his assistant Joseph were amazing! I had a broken wisdom tooth that was causing me a…read morelot of pain. Western dental gave me an appointment promptly. The extraction was quick and painless! Definitely looking forward to receiving care here in the future.

My daughter is stuck coming here, but I refuse to take her bc of the stress each visit brings. Her…read moredad brings her each month to her visits and he is now understanding and in full agreement with my position. He waited OVER AN HOUR AND A HALF past her appointment time to have a 10 min braces-tightening appt. He said other people were equally as irate and waiting equally as long past their appt times. Avoid western dental at all cost. We picked it bc it's close to our lake house. Our dentist is in the bay and we will be using their referral for a Bay Area orthodontist for our son who is next in line for braces. If you value your time being respected the way we do, avoid this company at all costs. We have had equally negative experiences at their other two locations as well.

Wonderful people! Amy is so kind and always makes sure I understand what's going on. The staff will…read moreeducate you and make sure you know the process. If something is wrong with a filling, they always work hard to schedule me in as soon as possible. Amanda at the front desk is so sweet and kind. It's easy to get along with her and have a full blown conversation. I never really had a good experience with a dentist until I came here. I was petrified to get my teeth worked on, but Amy made it a good experience and made sure I wasn't feeling any pain at all.

My whole family has had bad experiences with this office. They can't be bothered to send in…read moreautherorizations in a timely manner, do procedures, provide basic safety, or arrange appointments for when they will see you. You wait hours beyond appointment times. If they can they shift your care with little concern for you as a person, who is probably in pain. They left my son with no suction numbed and wait9ng alone, he choked and then they canceled the appointment after the danger they created. Showed up for a root canal on friday afternoon dentist doesnt want to do it so said he would pull it or cancel the appointment when i said no he started to talk down to me and belittle me. I wasnt in pain when it started now i am in agony. I have to go to a different dentist restated the process.​

Everyone is lovely, very professional, considerate, experienced and compassionate. Highly…read morerecommend. Best dentist in the north state. KLB

When I went to leave my review I saw someone gave 1 star. I find that so hard to believe. I've been…read morecoming here for a few years now. Over the last 46 years I have been to a few dentist in Oroville and Chico. Dr Wilson is by far my favorite. He's honest, friendly, professional, reasonable and does the best work.

I've been to several dentists and hygienists throughout my life and I can honestly say I've never…read morebeen more relaxed or comfortable with a dentist, hygienists or office staff as I have been on several visits to Dr. Appel. The staff is friendly, helpful and welcoming. Dr. Appel talks to you prior to any work being done, and explains it as well during his process. His hygienists do the same. Their concern for my comfort seems to be a high priority, which I totally appreciate. If I had found someone like Dr. Appel and his staff earlier in my life I would never have had the anxiety of going to the dentist that I did have for many years.

I had a broken crown replaced and kept biting the inside of my cheek. I live 3 hours away and made…read moreanother trip to have it taken care of only to be told that "my cheek muscle needed to retrain itself to pull away from the tooth. ". The cheek biting continued for a year and I would do it as well in my sleep and randomly wake up. As a result I developed anxiety and at 60 something started grinding my teeth in my sleep. I did some research and found my problem is from the tooth being set too far outside and would have been an easy fix, instead of the bull crap reason I was given. Different doctor previously in that same office capped the exact same tooth originally and I had zero problems. Not to mention Appel "ground down" multiple other teeth getting them ready to be capped which is expensive and wasn't going to happen right away. Those teeth have sharp edges, cut my tongue and cause me constant problems. I feel like my insurance was milked, my teeth ruined, and as a result I have problems that were unnecessary. I will NEVER go back.

This dentist I do not recommend she doesn't listen too you. Total ignores your questions her staff…read moresays one thing and does another. There is only 1 girl in that office that cares about your problems. Too bad she works for a very uncaring dentist. Her attitude towards you if you have medical is classist. I have launched a complaint with the California Dental Association and a complaint with the State MediCal Board. She ruined my life with the terrible and misguided 'care' (or lack thereof). PLEASE reconsider before getting any kind of major dental care or treatment here.

Very Proffesional, Very Clean. Dr. Ryan and Bailey definitely are part of the A-Squad...lol... They…read morehandled buisness. Made the Twins feel at home. Will definitely be switching over to Kearbey as out Main Family Dentist. Zoey and Sophia say "Thank You"

I will never go back to this establishment again. I have never been so insulted in my life. Left in…read morepain, and unfixed due to the way I was treated. Went to another dentist for the work I needed done. Hospitality - 0/10

Dr. Soudan is so precise and exacting, just what you want from your dentist. His staff is so kind…read moreand compassionate, and it's true, the tooth fairy is real!

They are amazing and saved me once when I was in desperate need of help. Thank you so much!!read more

Our office has been working with Heidi and her team since she opened her lab here in Oroville. The…read morecrowns and bridges are beautiful! Our goal is to place them so you can't tell them apart from the rest and this lab consistently delivers. It's super convenient to have a lab so close to our office. Dentists! If you haven't tried Golden State do it! You won't be sorry

I took my friend who lives in Oroville to his dental appointment ( November 10th). NOTE: Review is…read moreon observance first hand and not as a patient. POSITIVES: He saw Doctor Costa ( 2nd time) and he was so caring and went above and beyond working in this somewhat depressing environment. 5 STARS TO THIS DENTIST! They can't keep good dentists for long because they overwork them. Its sad because there is a need in this area especially for the elderly or less fortunate. When they do get a good dentist they are gone within a year ( my friend said he has had about 5 different dentists in 3 years). Both Nadine and Doctor Costa worked well together to help calm my friend. I am thankful that they let me go in and sit in on services performed. I am so glad that I don't have to go here in this town. The hygienists are overworked..the dentists are overworked..and the skilled dentists leave ASAP. The front desk employees are miserable..no good morning..no expression. Either very unhappy or don't care. My friend and I congratulate Doctor Costa for his great attitude and service towards my friend and wish him well in Vacaville where he will definitely flourish! Too bad management cannot figure out how to take care of their staff!

Well, I need to go to Ampla Health oroville often. The staff is great as well as Dr Asafa! The…read morebiggest problem is trying to get a hold of the Transportation dept. I had a stroke as well as other medical issues and am not able to drive. Transportation never answers there phone and if you leave a message they never return my calls! I have had to call over and over and by the time I do reach them, the Ampla cab cannot pick me up. I have NEVER been rude or EVER called them a bad name! But I have asked them why they don't return my calls? So now I am blocked from receiving Transportation. Even the complaint department is no help at all! She's the one who said that I cannot receive Transportation. I asked her why and she said that I lve been rude to them. What? I asked her if she had any recordings to prove that I have not been. Of course they didn't. So why call the complaint department if they don't even believe the patient? Its just unbelievable! I don't know how I am going to get to my important medical visits. Paying for a cab is so expensive! You would think that there would be someone who is above the complaint department that knows what their doing. But I'm not giving up because this is abuse!