My whole family has had bad experiences with this office. They can't be bothered to send in…read moreautherorizations in a timely manner, do procedures, provide basic safety, or arrange appointments for when they will see you. You wait hours beyond appointment times. If they can they shift your care with little concern for you as a person, who is probably in pain. They left my son with no suction numbed and wait9ng alone, he choked and then they canceled the appointment after the danger they created. Showed up for a root canal on friday afternoon dentist doesnt want to do it so said he would pull it or cancel the appointment when i said no he started to talk down to me and belittle me. I wasnt in pain when it started now i am in agony. I have to go to a different dentist restated the process.​

Went there for one crown, after a quick exam and xrays they wanted to do six. I told them I just…read morewanted one for now maybe more at a later time, they said they would get approval from the insurance and call me. After 3 weeks I called to find out if they have approval from the Insurance and was told they never faxed the Insurance for approval. Then the Bitch got snippy with me and said If they can't do all 6 there not gonna do any.. Dr Bitch need a refresher course in the Calif Patients bill of rights, She not concerned about what the patient wants, her only concern is billing the insurance company for every penny she can get her greasy little hands on!!!

I've been to several dentists and hygienists throughout my life and I can honestly say I've never…read morebeen more relaxed or comfortable with a dentist, hygienists or office staff as I have been on several visits to Dr. Appel. The staff is friendly, helpful and welcoming. Dr. Appel talks to you prior to any work being done, and explains it as well during his process. His hygienists do the same. Their concern for my comfort seems to be a high priority, which I totally appreciate. If I had found someone like Dr. Appel and his staff earlier in my life I would never have had the anxiety of going to the dentist that I did have for many years.

I had a broken crown replaced and kept biting the inside of my cheek. I live 3 hours away and made…read moreanother trip to have it taken care of only to be told that "my cheek muscle needed to retrain itself to pull away from the tooth. ". The cheek biting continued for a year and I would do it as well in my sleep and randomly wake up. As a result I developed anxiety and at 60 something started grinding my teeth in my sleep. I did some research and found my problem is from the tooth being set too far outside and would have been an easy fix, instead of the bull crap reason I was given. Different doctor previously in that same office capped the exact same tooth originally and I had zero problems. Not to mention Appel "ground down" multiple other teeth getting them ready to be capped which is expensive and wasn't going to happen right away. Those teeth have sharp edges, cut my tongue and cause me constant problems. I feel like my insurance was milked, my teeth ruined, and as a result I have problems that were unnecessary. I will NEVER go back.

We t in last week to get a crown put on after it fell off ... the nurse was sooo rude to me I have…read morenever experienced that .... She got upset with me, and I told her not shove things in my mouth. Never experienced this before wtf

Don't go there. Doctors and staff are not concerned. I was going to give one star, but their…read moreconsistency in not providing adequate care gets them two!

Our office has been working with Heidi and her team since she opened her lab here in Oroville. The…read morecrowns and bridges are beautiful! Our goal is to place them so you can't tell them apart from the rest and this lab consistently delivers. It's super convenient to have a lab so close to our office. Dentists! If you haven't tried Golden State do it! You won't be sorry

This place is an impersonal money making MACHINE. It's not about the patient experience but about…read morehow fast they can cycle you through. I felt unseen, unheard, and belittled because I had gotten emergency care elsewhere while out of town. Disappointing, particularly for the cost. Prepare to be one of 15 patients and have 3 minutes with the Ken doll doctor. Yuck.

The staff at Kerby dental are always friendly & helpful. The dental hygienist is alway so sweet…read more She friendly & does a good job on my teeth.

Dr. Zada and his assistant Joseph were amazing! I had a broken wisdom tooth that was causing me a…read morelot of pain. Western dental gave me an appointment promptly. The extraction was quick and painless! Definitely looking forward to receiving care here in the future.

Dominica B July 14, 2026My last dental exam was 40 years ago, because of my fear. however, few…read moreweeks ago I experienced severe pain on my lower teeth I was brave enough to dropped by the office and Livia was able to get me in the following day Dr Zada is so prompt and direct to my issue and went with me of my history thoroughly and made future suggestion. he makes me comfortable and professional as well and explained the procedure. the technicians Larry and Joseph very are helpful I will highly recommend this practice to my friends near by. Price is also affordable to us who are private patients and retiree. Friendly environment Give them a call or drop by

Great Dentist when he is there. Have had numerous…read moreappointments canceled. So be flexible.

Dr. Landis is an absolute gem. He is truly SO gentle, calm…read moreand informative with his patients. And this is true for his entire team. He carefully talked our daughter through the upcoming procedure with reassurance and kindness. This was just what she needed, because she typically experiences anxiety before her medical or dental appointments. With Dr. Landis, on the morning we were driving over for her wisdom teeth removal, she was totally calm and relaxed with no anxiety. Dr. Landis is just seriously such a wonderful physician. I never would've imagined as I'm buckling her into the car after her procedure asking her how it went, &her responding, "actually, it was fun":) Thank you so much Dr. Landis, you have fans for life!!!!:)