I ate here for the first time after it was recommended by a friend. SUCH a friendly and laid back atmosphere. The style is similar to an old diner. The food is so tasty and the milkshakes are even BETTER! I recommend trying the dreamsicle and chocolate milkshake! You won't regret it. read more

Passing through this was listed on top 5 restaurants. Ordered burger and onion rings, blt and fries and hot dog and strawberry shake. So gross the burger was so over cooked and dry. Onions rings were so crunchy and the batter on them was not cooked. Fries were soggy. Bacon was so hard hurt it to chew. Hot dog for my daughter was so gross looking. Looked old and wrinkly she wouldn't touch it. The shake was lumpy and not even blended. So greasy and waited over 45 minutes. Waiter never checked on us. There's nothing worse than empty toilet paper dispenser with rolls sitting on top that everyone has handled and touched. Oh and the toys all over the floor for kids to play with, no thank you. So dissatisfied with this dump. Should have stayed on the route to Atlanta. read more

Well, I gave Brent's Drugs a second chance....unfortunately, they reinforced my first opinion. The service is erratic, the attentiveness of the waitstaff is questionable. Went on 10/24 at 5:45pm, no signage was available to say if it is 'seat yourself' or if a hostess is available. After five minutes and unable to make eye contact with the two waitstaff in the dining area, my party of 3 sat ourselves. After 10 minutes, a waiter arrived with water and the breakfast/lunch menu. I asked if there was a dinner menu, when our party next learned there was a language barrier with our waiter. I asked again if there was a dinner menu, pointing to the kitchen, and he pointed at the menu again, said 'dinner' and walked off. 15 min later, our party decided to just leave as no one else had come to the table. We weren't the first to leave, another family was sitting near us and when they couldn't get either the two waiters or a third worker (Caucasian guy, mid-late 20s with brown hair wearing a green polo shirt) to come help them, they left too. The quality of the great food can't make up for the lack of front-of-house management. read more

We went to Brent's because of many recommendations suggesting that it was a worthwhile place to go. Unfortunately, we experienced a long wait (90 minutes for lunch?) and just average food. Management was very nice in expressing their apologies for the lengthy wait, but they didn't give us a free or reduced lunch, which should have happened after such an unbelievably long and inconvenient wait. Luckily, my wife and I were both off that day and didn't have to worry about getting back to work. The poor folks who did should have been even more upset about having to wait so long to eat average (at best) food. read more

Hours on Yelp showed open at 6am. Arrived at 9:15am and sign on door showed open at 10am. Sadly drove off. Looked like a cool place

Very good pimento cheese grilled cheese! Best in Jackson! This diner is a fun entertaining place to eat. You are surrounded by games and there are hilarious gift at the front to buy. Back to the food, the burgers are classic and the milkshakes are a MUST GET! Yummy in my tummy! read more

I gave them a bad review a year ago. I had a terrible experience and i didn't go for another year. I just went back and it was wonderful. Wait staff got our food to us on time, kept our coffees full, and the food was great. Sometimes people have a bad day. They had a bad day once for me, they've had way more great days than bad ones though 4/5. read more

Gotta love Brent's! It is one of the few, classic feeling drugstore/dinners left. Well, it isn't a drug store anymore, but it was for ages! I hear that the cherry syrup they use was created "back in the day" (by Mr. Brent, I assume) ask a flavoring for the yucky, liquid meds (make sure you get a cherry something or other!). They make a delish peanut butter milkshake (hard to find!) and good malts (again, hard to find good malts). It is kid friendly, the prices are good, and they have a great veggie burger (I'm a meatatarian, but I love this burger). I will warn you that things can take ages, depending on the crowd, and, again if there is a crowd, the staff will be rushed/hard pressed to make you that much of a priority. read more

fries aren't very crispy still good pimiento cheese and egg brunch patty melt was top notch pretty greasy so you'll use a good bit of napkins read more

Pam was a wonderful server! Breakfast was delicious:) and the atmosphere is just lovely!

The food took a while to get to the table, but it was really good and their shakes are absolutely AMAZING!!

Don't let the name fool you, this is a breakfast joint. I'd recommend setting your expectations low when it comes to service, ours was unspectacular. On the bright side, when the food finally arrived, it hit the spot. Hope our waitress was just having an off morning, if her every day was as slow as it was for us, uh oh! One other note, the coffee was meh (I like it strong). read more

This was my wife's and I first time eating at Brent's. The food was wonderful and the service was excellent!

The milkshakes are the bomb. The rest of the menu items are average. Go and try a thin mint shake. Only good for this month. So creamy with crunchy bits of thin mint cookie. Yummmm read more

Flies everywhere! And the pancakes were tough. :( Good milkshakes and cute atmosphere though.

This place is great! I had the BLT and braised greens which were some of the best I've ever had. So good!! Come eat here!

We were disappointed in the chicken salad sandwich. First, it is a small sandwich and I did not care for the bread as it was hard. We were not asked what type of bread we wanted but now know you can order something other than the house made. The chicken salad was also red in color instead of the usual white. The menu said it contained apples and nuts but did not taste either. The hamburger also seem to be on the small side. We sat at the counter and the wait service was wonderful. The milkshakes were delicious. We do plan to go back and try the salads and a shake. read more

First time customer. Stopped in for ice cream and totally was impressed. Ordered the orange sherbet and cookies and cream. The sherbet was a throw back to the dreamsicle popsicles I had as a kid. Very rich orange flavor. The cookies and cream, an alternative to the key lime I had wanted but they were out, was also really good. The fresh homemade taste was confirmed when I was told they make their ice cream from scratch. I'll definitely come back. $3 for 2 small scoops of ice cream was perfect. read more

This is a classic diner and looks like the 50's inside. The staff was courteous and attentive. I had the pancakes, bacon, eggs, and cheese grits. The bacon had a smoky taste and was among the best I've ever eaten. All of the food was superb. read more

A very classic joint. The staff is nice and friendly. Their shakes are phenomenal and their hamburgers are good! You should try it it would be a good treat. It went through a slump a few years ago but now it is back and running well! read more

When you look at the store from the outside, you would think its a 50s drug store. When you get in its not what you think. It's a restaurant!! The food here is very good. I got the tuna melt and it was one of the best tuna melts I have in my life. The milkshakes here are for die for and I got one every time I went. Great place for lunch! read more

Not only is the dine in service/food terrible,but my last 4 to go orders were wrong and completely awful. I will never eat there again.

I used to love Brent's. I grew up going here, sitting at the counter, watching the ladies cook the food and shopping in the store area. I introduced it to everyone I could. I even had my rehearsal dinner for my wedding there. But now, it's just heartbreaking. Service is terrible. Do not go it you're on a schedule. Waitstaff would rather chat with each other. The milkshakes, my former favorite, taste nothing like they used to and are extremely overpriced for what you get. The food price has doubled while the quality is downright disgusting. I don't know how you manage to burn the bread on a grilled cheese while leaving the inside cold and unmelted, but Brent's does. My dining partner could barely eat her sandwich because the bacon was too hard to bite through. It makes me so sad that the place that was once my favorite is now a place I warn people to stay away from. read more

Hadn't eaten here in a long time because the service had gone downhill, but I'm happy to say it has vastly improved! Food, coffee and service were both excellent. Will be back sooner rather than later! read more

We sat at the bar for 10 minutes before anyone came to take care of us. It looked like one woman was working while 4 or 5 sat around talking or texting. The manager even walked past and didn't acknowledge us as we sat there with no drinks. Finally the one girl who was working got someone to come take care of us. There was no system of seating people or who was taking care of them. Just an utter failure in service. No quality of food can make up for that. It wasn't even busy. read more

Had not been here in many years. Server was pleasant, however, the hamburger was overcooked and dry and my wife's pancakes were flat.

I was pleased to find this place as my daughter recently started college in Jackson. I've been twice now and both times was greeted by the staff telling me the grill was closing so don't plan to order food. This was before we were seated. Evidently, the grill closing is a gradual process that is a big ordeal. We were fine with just ordering ice cream. Strawberry milkshake was great. Service was terrible. Surly young man with tons of attitude, to customers and co-workers. Very sad. This place could be the most charming, nostalgic place on the planet. Nice fixtures and retro look. Terrible service. Customers are made to feel like impositions. read more

The service is horrible! I waited in line to place my to-go order and the staff was rude and not very helpful. I just came in for a shake. Won't be back. read more

Been coming to Brent's for 30+ years , used to be a soda fountain , now just a burger joint ! Shakes are made with machine ice cream and my "well done" burger was red thru out ! Told manager , he said I'm sorry sir and walked away .......MY LAST TIME HERE ! read more

Well if you like a long wait (after the lunch rush), cold fries and flies (yes, flies) on the side then this is the place for you. Had the chicken salad - nothing special at all, in fact Kroger has a better chicken salad (sorry Kroger - don't mean to throw you under the bus). My wife enjoyed her sandwich although the kids ordered eggs and they came out cold. Wasn't the waiter's fault - but the crew in the kitchen needs to start doing things with a sense of urgency. I don't think we'll be back. read more

Big on atmosphere for classic diner lover, mediocre on breakfast and 2nd rate on staff.

Saw this diner in a movie and I love nostalgia so I begged my sister to take me. Upon entering we were welcomed with a ton of smiles. Decided on a breakfast sandwich. My sister got the tuna melt and my neice got the grilled cheese. Its so rare to find home cut fries and they were great! Our waitress Dorothy is a sweetheart and I hope she's here when I visit again. All around great experience. read more

Terrible service, but the manager contacted us after this review, explained that the waitress was no longer there, and offered us a gift card. I will update our review when/if we try Brent's again. Our most recent waitress (Caucasian, long brunette ponytail, abt 15 earrings) was literally hostile towards us at every opportunity as if she was mad at us for being there, and we were not particularly high maintenance or anything. The food has been okay on recent visits (kind of slow, one item wrong, another burned which we didn't even mention) and they were out of simple items like the yogurt parfait (a great idea for kids) even though they're next door to a grocery store. I really want to support Brent's, but I highly doubt I could convince my husband to go back. I would have reported this to a manager rather than blasting it on yelp, but there appeared to be no manager the past couple of visits. read more

It was recommended as a must visit restaurant while visiting Jackson. This place is not a stand-alone store or diner and is located in a strip mall with cramped parking. We arrived during breakfast and order the pancakes and chicken biscuit. Pancakes were nothing special and a tad dry. It came with sausage, that did not look or taste any different from a store bought product. My husband enjoyed the chicken biscuit sandwich. read more

Terrible service. My wife and I stopped in one Saturday morning for breakfast. Only 4 tables occupied at the time but it took 10 minutes to get drinks ordered. Another long wait to order omelets and then 45 minutes later still no food! We finally just got up and left. I'll never go back! read more

We stopped by during Fondren after Five because we are new to the area. We only tried the shakes (Dreamsicle & PB&J) but they were awesome! I plan to go back and try the food and other drinks because the menu was appealing. What's interesting is there's a curtain in the back leading to the apothecary! Will definitely be checking that out after 5pm! read more

Perfect portions! Friendly service and an awesome selection of homemade drinks. Everything is made in house and delicious! Great quirky adaptation of a vintage soda shoppe. Just make sure you don't hit it at high lunch rush--it gets pretty noisy. read more

This place looks amazing. The staff is super nice, although lacking in attention and difficult to track down. I had the Brent's Ramen. It was quite literally the worst dish I have ever had in a restaurant. The flavor of the broth was very similar to that flavor of the gloppy fat that exists on a chicken thigh and simultaneously bland. At 16 dollars, we had to send it back. read more

Dear Brent, You should be ashamed. Is this a restaurant? I think not. Your food...is terrible. Your service...far worse. Get a clue, Brent, you're embarrassing yourself. read more

I'm out with my sorority sisters on a black history tour. This restaurant was used in the filming of "The Help". The staff and Manager(Sarah) were excellent. The fries, onion rings and burgers were to die for. I also had a chocolate malt. It was so good. The atmosphere of this place was friendly and family oriented. I will definitely be returning to Brents Drugs. Thanks to all the staff for making our day great. read more

See all