I called this business and as I was introducing myself, midsentence the woman who answered the…read morephone hung up on me. Very sad to see this level of treatment and blatant disregard of customers. I personally would take my children somewhere where I felt respected and knew they would be too.

I just love the staff , they are great and very helpful and supportive of my son oral health …read more Super concerned and thoughtful about my son's and I feel like I'm in great hands with them . Thank you all . I'm glad i found the right dentist for my son .

The fact the ladies were nice up front is why I'm giving them some stars. But we just had two…read moredifferent opinions on our almost 4 year olds teeth. They wanted almost 1700 worth of work including the syrup to sedate our son to fill 3 "cavities". They instantly wanted a down payment for this work to be done and my husband told them that he needed to go over it with me prior to agreeing. So we made an appt at dentists of gilbert crossroads and it was a night and day difference as far as opinions go. Mind you we never were asked to get X-rays the first day at this location so all they did was clean our sons teeth. Gilbert crossroads did an X-ray and they all have separate rooms so you aren't sitting next to a bunch of kids is what my husband said. He said it was very odd the way the set up is between the two he didn't care for the huge bay of 7-8 kids sitting so close to one another. So second opinion today at the other office we selected only wanted 65 dollars to disc between his two front teeth, X-rays, and noticed the cavities he did have were so small it didn't make sense to fill it when they are just going to fall out. The back "cavity" we were told at this office didn't even show up on the X-ray at the second office on his images. Why tell someone they have a cavity if you don't have concrete proof in an image?? Seriously. Thanks for making parents worry/panic. Glad we didn't come here after all and won't be recommending to others.

Thank you Dr. B and Miss Susie for the amazing care. At no point did I feel rushed, embarrassed or…read morepressured with any of my son's care. Dr. B is truly one of the most patient healthcare providers I have ever met. Thank you for the extra kindness and patience towards my son. You guys really are the best.

After a not so great experience at another dental office, I found Timber Falls by a Google search…read more I am so happy I found Dr. Quakenbush and his amazing team! Wow! What a completely different experience than the last place we went to! My son just turned 5 and he was a little nervous just because of our previous experience with a different dentist. I could immediately see the difference in my son's energy and ZERO tears!!! Dr. Quakenbush is amazing and I am so happy we found him and his lovely team!

I've been bringing my kids here for over 15 years. Dr Q is always patient, kind, and informative…read more The staff is friendly and helpful too. Just a great environment. I have seven kids. Some very anxious and some chill. Each kid is met where they are and treated well. I've always been allowed back with them which was a big deal to me when they were little. I would recommend Dr Quackenbush to anyone. :-)

I bring both my 13 year old and my 4 year old here every 6 months. We have only had great…read moreexperiences. The front desk ladies are always so nice and polite. I also love that the doctor is kind and gentle with the kids.

You can go look on the AZ State Board of Dental Examiners site and look up the license of one of…read morethe dentists here- Phillip Cooke- and see the board actions taken against him. Pretty shocking that a pediatric dentist would allow someone to practice who has multiple complaints- including giving too much medication- DOUBLE the medication. Findings of fact say he worked on teeth virgin teeth with no evidence of decay and some ended up needing root canals, he also left open margins on crowns, and patients had nerve damage. License No. D02700 Parents deserve to be aware of this information so they can make informed choices.

We have been with Dr. Welch for well over 12 years now. With him in particular, we have had a great…read moreexperience. The front office staff however needs major improvements. They are rude, condescending and completely unorganized. On more than one occasion they failed to accurately schedule my sons appointments. One time he went in for a scheduled cleaning and they confused him with another patient who was having a tooth extraction. Another, he was to go in for fillings and they again had him down for a tooth extraction. There is a clear lack of any customer service. I am ultimately leaving the practice due to the overall unprofessionalism by this staff and true lack of care.

I visited this office for the first time today (3/1/23) for my 1 year old's first dentist…read moreappointment. I was recommended to this office by someone I work with and I'm so glad we came here. I was able to get an appointment the day after I initially called. We had a great experience at the appointment itself. We had a very friendly welcome by the receptionist. There is a nice play area for kids to play while they are waiting, although we didn't have to wait long. The tech gave a thorough explanation of how the appointment would go, which would be great to ease the anxiety of nervous parents. The Dentist himself was SO nice and took the time to educate me on what oral hygiene looks like for a 1 year old. The exam was quick with a "developmental exam". I thought it was a great experience for getting my girl used to going to the dentist. I've already recommended this office to my friend and will be going back in the future.

My kids love coming to the dentist office because there's games to play and when they finish their…read moreappointment, they get coins for some prizes. They both do well getting their teeth cleaned and they have tv playing on the ceiling so kids can stay still. All the times I've gone, every hygienist has been friendly and makes sure with the parent if they have any questions. It's a great office, always clean, and the doctor and his staff are extremely friendly. I highly recommend this office!

Truly the Best Pediatric Dentist!…read more East Valley Pediatric Dentistry is absolutely wonderful! From the moment you walk in, the entire staff makes you feel welcome and cared for. From the friendly front desk team to the amazing dental assistants and hygienists, and of course, Dr. Johnson & Dr Schow. We're always taken back right away (no long waits!), and they treat us like VIPs every single visit. The care, kindness, and professionalism they show are unmatched. I can't say enough good things -- truly the best pediatric dental office out there!

Such a horrible experience. Worst dental experience I've ever had for myself and my child. The…read morecommunication was confusing, lacking detail and the planning was just atrocious. Initial appointment time was 12 noon for my 4 year old. They called the day before and changed it to 11:30am. Then we get a call the morning of the appointment saying we need to be there at 10:30am. We arrive at 10:30am and then wait until 1pm... our 4 year old hadn't eaten since 6pm the night before. He was crying and saying his stomach hurt. He wasn't allowed to eat breakfast because his appointment was moved to 11:30am and he needed to have at least a 6 hour window with no food. If we had kept his original appointment of 12noon, then he could have eaten breakfast, but they moved up his appointment so he wasn't allowed to eat. During the 2 and a half hour wait we had to walk around the office in search of someone to give us an update. Not once did anyone come to us with any kind of an update. That's pathetic. I have no idea how anyone would give this place a 5 star. Worst service ever. They handled this situation as if they've never handled or dealt with children at all. How could any children's dentist expect a 4 year old to 1, wait in an office for over 2 hours. 2, how could they have nobody come out to do the polite thing and update us. 3, do all this while knowing the 4 year old hadn't eaten anything since the night before at 6pm. My advice to anyone looking to have work done here... DONT!... Run the opposite direction to a different dental office for kids. They have no idea what they're doing here. Not to mention they have dolls in lingerie for kids to play with. Several parents waiting with their children had the same reactions... couldn't believe this was there

Love this dentist , Ive currently just downloaded yelp to leave this review my son is sitting in…read morethe chair. Love this dentist she stops every time my son has anxiety she lets him know what's about to happen next. Staff feels like family .

We have been coming to Kidatric for about 8 years and always have the best experience. They are…read morethorough, efficient and kind when treating my kids. The front office, especially Elizabeth are always knowledgeable and friendly.

Dishonest dentists, take your kids to a regular dentist. This place is a money pit. They…read moreconstantly recommend things that are unnecessary, total scam. They try and pump as much money out of you as possible because they know that by 12, your kids will have their adult teeth and will go elsewhere.

This is like the quetiest dental establishment I've even been to. It is like 1-2 people working the…read morewhole place and feels very mom-and-pop (i.e. owner doing everything). With that said, kids have had a good experience here. The place isn't as fun as the popular shop around the corner but they aren't afraid of Bluebird like the other place.

We love it here! Dr. Lora Kewallal is kind, patient, and explains everything to the kids in a way…read morethey can understand. The office is adorable and even has longboards and skateboards as part of the decor, which my son thought was so cool. He tends to get anxious at the dentist, but Dr. Kewallal walked him through each step and let him explore the tools to help him feel more comfortable. He trusted her and had a very positive experience. We did find a couple of cavities, so we'll update the review after that follow-up appointment. For now, 5 out of 5. Highly recommend!

Very comfortable and fun (play area) professional dental care practice. my 7 year old enjoys going…read moreto his appointments at first he was nervous but the front desk , dental assistants & dr. Cattron make it welcoming & comfortable every single time :)(: he likes getting a goodie bag and a reward toy after his visit .

Parkland got my toddler in the morning I called for an emergency dental situation and was amazing…read more First of all they have a whole jungle gym play space situation in the waiting room which made filling out paperwork much easier with a 1 year old - and second - they were so sweet and helpful. I called a few days after being seen, after they were closed, to ask a quick question, and someone called me right back because she happened to still be there and recognized the patient name and wanted to make sure everything was ok. She quickly texted the provider to ask and get answers and called me right back with reassurance and helpful info!! Definitely recommend Parkland for your littles -- the most important thing as a first time mom is comforting, reassuring, understanding people! I was freaked out after my son got hurt and the staff made me feel much more at ease and in great hands.