Exceptional service with a friendly manner. This is the Mavis I recommend !…read more Carrie ( especially ) and the the staff are professional and eager to help their customers! Above and beyond every time I go there.

Went in to get tires mounted on rims. I called before-hand and they got me in right away. I can see…read morethey're trying to put out the dumpster fire there but all the balancing weights they stuck came off rolling them to put them on... I think it's realistic to expect them to put effort into making sure the area is prepped properly for a sticker weight. they didn't do that. They gave me a price over the phone not realizing my rims were "large" , they honored the price over the phone.

never going here again,booked online for inspection received confirmation from them via email also…read morereceived confirmation email the night before the inspection. showed up 10 minutes early . sat down in there waiting room . no greeting by the way then 10 minutes later there employee came . i told him i booked a inspection online a couple of days ago and got the confirmation email from the company. he told me is machine was having trouble and couldn't inspect my truck not happy , they knew the machine wasnt working , why no phone call or email from them to reschedule drove all the way there for nothing chip o

Carrie one of the best employe there she helps listens and explains everything. She dont just brush…read moreu off unlike other.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

Got a flat, made appointment night before for the following morning, they fixed tire and got me out…read morethe door in like 30 minutes, very quick and good tire prices.

Appointment was 8 am. Made 3 days prior. They said 2 hrs for…read more4 tires & oil change. The kid couldn't find me appointment!. No smile, deadpan kid. He assumed the wrong tires brand. Says it won't be done until 4 pm .... Last time for Mavis!!!!

After getting a $1,400 quote from the stealership for my vehicle's required 60K fluid replacement…read moremaintenance, I decided to call some local service shops for alternatives. I chose to go with Murphy's and there was a slight issue with getting my transfer case oil changed, but in the end I was glad that the mechanic did not put in the wrong fluid, and instead waited until the OEM-specified fluid was available the following week. I was very grateful that the wrong fluid was not used, despite the delay. However, when we returned we waited with the vehicle for the transfer case to be done which took ~45 minutes, just as promised. In the end, I saved ~$500 and now have confidence in another local shop that will do things correctly, even if it isn't convenient.

Great place! Took my truck there with a starter I had bought and they didn't hassle me about other…read morefees or diagnosis. They simply replaced the starter for less than $80. Very quick service and very courteous.

I've been going here for a couple years now and I've always had great service! The staff is always…read morefriendly and explain everything they are doing. I mostly come here for oil changes but have had my inspection done here as well. Even when the lines are long, they do a great job on getting you in and out as quick as they can!

They are careless, taking things off, don't put on. Do sloppy work. Wipes the dip stick, than…read moretakes the oily rage, wiped it across the hood of the car They lie to cover their butts. There is no integrity at this location.

I came for an oil change and there was a bit of a wait. The worker came out to inform me how long…read moreand explained. Once inside for the oil change the workers were very kind and thanked me for my patience. They were thorough and did quick work of the oil change. They went over everything with me. The oil change is a bit pricier but they will top off your fluids which is appreciated.

This is the only Valvoline in the area that offers inspections at this time, no appointments first…read morecome first serve basis. Service was fast and friendly, wait time was roughly twenty minutes while they completed a customer ahead of me and around the same for my inspection. My Jeep received a clean bill of health and we were on our way. Inspection fee is only $21 pass or fail. I'll be back for an oil change in the near future, hopefully I'll receive a coupon for that service!