The company i work for changes my oil for free.Went to valvaline they wouldn't check fluids,tire…read morepressure because I didn't get my oil changed there.That's just bad business...

I've been to the Cicero location twice for NYS Inspection. I think there are two good reasons to…read morepatronize VIOC for inspections. It's not a repair shop so there's less likelihood that they will try to find something extra to charge you for and you don't have to drop off your vehicle and pick it up later. With that being said I had issues both times I brought my vehicle there for inspection. The last time was this week and Erick failed my vehicle for grooves in one of my rotors that were VERY minor and also for what he claimed were rips in my wiper blades. The blades were only a year old and they are premium Bosch blades that have no material to rip. They worked fine and I'm confident he never tried them. The NYS Inpsection criteria (section 79.21) states "Inspect disc for any distortion or scoring that would impare braking system". This minor groove would do nothing but increase the braking surface. When I challenged Erick on this point, he quickly reiterated what the inspector from my last visit said. His answer was basically that VIOC has to be very strict when interpreting the inspection guidelines because they're not a repair shop so it doesn't look good if they don't fail inspections and they might get a $10,000 fine and/or lose their inspection license. I believe I fell into the category of required failures. To be completely fair, my parking brake didn't work well enough which should have been the only reason for a failed inspection. As far as service goes; we spent 3 hours waiting the first visit and then when we returned the next day we arrived before they opened and it still took 2-1/2 hours. Definitely will not patronize them again. Hope this helps someone.

Been going here for a few years and they're always so affordable! Quick easy service and easy…read moreappointments when needed over the phone! The other reviews don't do them justice I guess people just can't be patient or wait until the very last minute.

I went there for new brakes which were recommended to me by another service place but when I went…read moreto all car care they told me that my brakes were still ok and showed me the current brake pads I had on with a new pad comparison. I really appreciated their honesty as expensive repairs are hard to budget for but I need a safe vehicle.

So I have gone to this MIDAS 2x and they have been exceptional. It's hard to find a service center…read morethat is not going to: 1. Treat you like shit, talk down to you 2. Rob you and scam you for repairs you don't need This place does neither. Fair, friendly, reasonable prices. Great value, great service!

The day prior I brought my car to my regular mechanic. On my way to work at high speed I noticed…read morecar was vibrating and making some noise. My job is 40 min from home so to be safe figured I would bring it to midas to hopefully fix a minor issue. They quote me $5000 saying I needed all my struts replaced and other issues. I declined immediately and drove safely home. Brought it back to my normal mechanic. All it was, is my tire was not weighted properly. I would be nice to be able to use you guys for convenience but now I know just trying to scam people for more money.

appreciated when I got an oil change the tech reset my notice on the car, which is an annoying set…read moreof buttons you have to hit to reset. no one ever resets it. appreciated wayne for doing that extra step!

This mavis is ok my wife showed up to get her tires done and they left her standing there 4…read moredifferent employees looked at her and said nothing just kept walking and ignored her they weren't even busy poor way to run a company.

Service was smooth! They also have air fresheners which was neat…read moreThey could use more practice, it seemed only one of them knew what was going on

James and Bao are hands down the nicest and quickest technicians I have ever seen. Went in for a…read morepremium oil change and left with a new air filter, oil and fluids topped off all within 20 minutes. It's a great deal, and super convenient. Both dudes were very nice and had great things to talk about, and Bao, please give COD BO6 a try. You won't regret it Y'all should go here. Quickest service in the area.

I'm shocked to see that they had bay bad reviews…read more I have been going here since about 2016. Its a family owned business. I have had conversations with both the father and son, John. They we're always respectful and detailed. If they found issues while I was at home, they would call me, tell me, give me the option if I want them to fix it. My quotes always matched my bill. I tend to ask a lot of questions because that's how I learn. They took me to my car and showed me the issue. Then showed me what it SHOULD look like, no car place ever did that. I had a new found respect for them after they did that. I always do my research no matter what the situation is. That way, I know what to ask and to expect.

I took my car into be serviced about a week ago. I was told by the owner that I needed a…read moredriveshaft replacement & that it would cost me $1700 for the repair. When I asked for a breakdown of the bill, he said $200 for labor & $1500 for parts. I then told him that I would need an itemized bill for the parts. He in turn started to say that he does not do that & that I would not get the same price for parts that he does. He proceeded to turn the cost around and say it was for a warranty. I said that I did not opt in for a warranty nor was I offered the option to opt in or out for one. He then said, "Ok, you can buy the parts, and I will charge you $400 in labor." The scam is real. If you have ever or plan on ever doing business here, please make sure obtain an itemized bill for everything!

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

This location has consistently lied about their availability of services for more than a year now…read more They just turned away an easy service even though they had no customers in their parking lot or waiting room, claiming to be booked solid and unable to take a walk in. There was NO ONE THERE. This is after lying about access to state inspections on weekends and other more complex services being unavailable. They have lost a customer. DON'T WASTE YOUR TIME.

I have left several reviews for the Pep Boys location in Cicero NY, and they have been 5-stars each…read moretime. Yesterday I stopped by to make an appointment and they were able to take meright in,, which is unusual because they are usually very busy. So, my car was inspected, including the rust proofing and tire wear, and I was out of there in about thirty minutes. Just a great group of folks to do business with.

I got a new to me car 4 months ago and took it in for its 1st oil change. I had never been to Jiffy…read moreLube before and decided to try it as it was en route to the grocery store. Robert greeted me and took all my info. When I mentioned I wanted the cheapest oil change he explained why I couldn't do it in this new car. Apparently I needed to use synthetic or part synthetic which was more expensive than I was used to paying. After he explained everything that was going to be included, we found a coupon online and I was in. I opted to wait in the waiting room so they could do a free vacuum on my carpets. The waiting room was nice. Comfortable chairs, complimentary drinks, and tv. He told me it would take about 20 min but I'm pretty sure it was less than that. Although I had sticker shock at first, they told me I can come in anytime for free fluid top off and tire fills. Their customer service was great, I didn't have to wait long like other places, and the online coupons make the price pretty comparable.

Went to get an oil change and was told the wrong price, then they wouldn't give me the correct…read morecoupon discount. They were also supposed to wash the outside of my windows, they didn't. A sticker was not even put in my window for the mileage. I'm wondering if my oil even got changed! Terrible service. I won't EVER be back!! so sad, it used to be good