Amazing seating, clean theaters and a full sticker concession stand . Great prices too butread more

I typically don't write reviews, however this situation really frustrated me and I wanted to ensure…read moreI warn others before purchasing online tickets. I usually ADORE this location, but this situation caused a lot of trouble. (see bottom of review for summary/how I wish it was handled. Today (Thursday, Dec 4th), I was trying to purchase tickets to see the Five Nights at Freddy's 2 movie for tomorrow (Dec 5) at 7:20pm for me, my boyfriend and our two other friends to go watch. Unfortunately, right as I had purchased my tickets, the website seemed to have glitched. My screen showed "An error has occurred. Please try again." to which I was originally fine with trying to purchase again, but that was until I saw a notification from my apple wallet app that it had charged my card. I searched my email, kendall account, and even my junk mail. No tickets were popping up, so I called Kendall. Originally the girl I spoke to on the phone was nice and understanding, and could probably smell my anxiety through the phone, as I hate confrontation. She explains that there are no seats reserved under my name for that showing whatsoever, and that she'll contact her manager to see if there's anything that they can do besides me just getting a refund within 3-5 business days. (aka, without having to repurchase anything due to how im a broke high school student who can't afford to buy a second set of tickets). I was put on hold, which was no problem as I don't mind the music that was being played. The manager picks up and I re-explain the entire situation. The manager proceeds to tell me that "That usually happens when theres too many people on the website, you'll have to wait for a refund." Her tone was flat, harsh, and frustrated, and I don't necessarily blame her! Work is stressful and I understand if it's been a long day. What I don't understand is why the fact that the website is glitchy isn't stated anywhere during your checkout process, or on the website at all really. I get it's a technical error, less human error, however I just think they can be smarter with ensuring their customers have a seamless experience on the website without having to call and ask what happened. Because lets be honest, nobody likes phone calls. I'm not necessarily upset at anyone, more so frustrated with the whole situation. My only wish is that: a) I got a refund immediately so I could re-purchase or get the tickets I originally bought given to me b) Gotten the names of the two workers I spoke to on the phone. One being a what I'm assuming front desk worker, and the other being the manager who was working 12/4/2025 @ 10pm. This was a lengthy review, however I just wanted to ensure people who purchase on the website are aware of the glitchy/crashing thats very common apparently.

It has 16 theatres..lots of movies.. Food and drinks..only…read moreits bit expensive.. Rest all good about the place..washrooms are clean though old appliances

I have been in this theater twice in the past 2 weeks. both times there were rude and rowdy people…read moresitting behind me. both times i have had to get up and move to another seat. seems like this is an ongoing problem in this theater. only employees are cashier & concession area. seems like they need some type of security.

whent to the theatre to see spiderman at the super emx it was incredable the screen was almost…read more100 feet side to side and the soundwas realy good every was very nice including the food

Unfortunately, for the final two weeks of this year I've suffered from a sprain ankle and a sinus…read moreinfection. So I've been pretty bedridden. However, the other day I was feeling much better and mustered up the energy to finally see Wicked For Good. I always drive past this theatre when I'm running errands, and it's actually the closest theatre to my house. So, I figured it was time to test this place out. I came without purchasing a ticket in advance. First thing I like about this theatre is you can purchase your ticket on the kiosk. You select your movie, then you select what type of seat you want- a standard recliner or a cuddlier seat. It was just me so I selected the recliner which was $7.95. I do like the idea of the cuddlier sofa though, that's super cute for couples. However, when I tried to pick where I wanted to sit only one seat was available to book. Which was very surprising to me because the theater wasn't that full and the movie has been out for months now. Thinking it was a glitch of the kiosk, I went to the counter to purchase tickets. Then I saw the screen where I could pick my seat and again there was only one seat I could pick. So I picked that seat thinking the theater wasn't going to be jammed packed (spoiler it wasn't). So, that's the only thing I was confused about. Why were seats block off when the theater wasn't full. Other than this mishap I really enjoyed my experience here. Luckily my seat ended up being a decent seat and it was exceptionally comfortable. There was a red button you could push which I assumed was a seat warmer, I pushed it but I didn't notice any changes in the temperature of my seat. For food I got a medium sprite and a large popcorn. It costs me about $18. Which is typical. I will say next time I'll order a medium popcorn, the large was so big I wasn't able to finish it before the movie was over! All in all this is a very solid theater. Very friendly employees, seats are comfortable and clean, oh and I forgot to mention they have a bar. So that's pretty cool. I can definitely see myself returning here again!

I have been a fan of Hollywood Palms for many years. I have been to this location many many times…read more Today, I went to see Toy Story 5 with my family. I was able to buy tickets online. Luckily, the prices didn't seem too high for a matinee but there was a service fee. I got an email for my purchase but the QR code didn't work in the email. Parking for this place was very easy. They have doors opening on both side so it could be confusing to some people. Inside the building is very nice. There is a lot of nostalgia photos and film relating items all over the place. Seats were comfy. It reclining for the legs, and head. Plus it is also heated seats. There is QR code on table to look at your drinks. And if you wanted extra service, there is a button on the front to call your server. Food at this place is always decent but I can tell the different between now and about 10+ years ago. 10+ years ago was great quality, and huge portions. There is an automatic gratuity added to your bill. Our server did let us know ahead of time. I do feel there are pros and cons to this. It is nice to be auto included since Ive had problems in the past trying to read my receipt during the movie. However, the incentive to go above and beyond is little gone. Overall, I am a fan of Hollywood and I am sure I will return in the future.

The experience here was very unique. I enjoyed being able to watch a movie in a very comfortable…read moreseat while we had attendants bring me food as I watched. I highly recommend going here if you are craving a new experience while watching a movie. With that said, the food was alright. It's about what you'd expect quality-wise considering it's a movie place first. If you go for the food and not the experience, you'd be certain to be disappointed. (Not saying that the food is bad, just not worth the price tag attached to it). At the end of the day, I'd recommend this if you want to go for a good movie night date or something with the group. Also, be sure to remember that 18% gratuity is mandatory and already charged on your bill. Also, you must order something to see a movie here, so it's not cheap.

9$ service charge for 2 kids and a senior Outrageous volume…read moreof sound that is far louder than any convert anywhere My cup holder was dirty 38 minutes of god awful noise previews Will never be back ..ever 50$ for a movie that bored a 7 and 10 year old Toy Story 5

The location was pretty standard and typical for an AMC. We were greeted and tickets were checked…read more We grabbed food and drinks, and headed to find our seats. There were really no lines anywhere, which was great. The bathrooms were clean. All in all, it was a perfectly fine experience. The movie, on the other hand, was phenomenal.

Do you like commercials? Do you like paying $16.74 and then watching 12+ minutes of commercials?…read moreThen come on done to Regal Bolingbrook! Who doesn't like paying money to sit and be forced to watch commercials! Seriously, though, DO NOT bother showing up at the movie start time. Don't waste your time.

I love the reclining seats and it's the only reason why I go to reglas. But.... The duck machine…read morewasn't working and the tokens are not refundable, so I lost $2 but overall, pretty neat place to see some movies.

I had a really disappointing experience at this movie theater. Because of a mistake on the…read moretheater's end, my group and I were asked to leave even though we had done nothing wrong. We tried to explain the situation and show that there had been a misunderstanding, but instead of looking into it, the staff immediately kicked us out. It was embarrassing and frustrating to be treated that way. What made the experience even worse was how poorly the situation was handled. A simple conversation or double-checking the mistake could have solved everything, but instead we were inconvenienced and lost the chance to enjoy the movie we paid to see. Customer service should be about fixing problems, not making them worse. I definitely won't be returning, and I can't recommend this theater based on how this situation was handled.

I was put in theater 4 and as i watching the movie i noticed the projector screen had little marks…read moreon it and it was ruining the quality of the image there was dots all over the screen really bummed me out and after i noticed them i couldn't un see them

Very impressed. I leave very few 5 star ratings but I literally can't find anything to complain…read moreabout. Their food was WAY better than most restaurants and the service was likewise. It was also very clean and well appointed. I will plan on going here for my movie trips in the future.

The house lights were on (at about 25%) the entire show. About 5 minutes into the movie I asked the…read morestaff when the lights would be going down - they said they didn't go down. Can you imagine seeing a movie in a theater that is never dark? Worthless! It totally ruined the experience. Not only will I never go here again, I will actively discourage anyone else from going here either.

I don't do breweries (because I am not a beer drinker) and I LOVE this place. I got a peach…read moremargarita with tajín on the rim from their limited time menu. It's truly a shame I enjoyed it so much when it wasn't a permanent menu item, but I'm positive their other cocktails, especially margaritas, are just as good. My sister got a spicy Mexican-style lager, which certainly was spicy! Their N/A mocktails looked intriguing, too. The birria grilled cheese was out of this world good (no pictures because it was devoured too fast). The sandwich had a good amount of meat and had big, hearty bread to hold the weight of the meat. I typically don't enjoy waffle fries because most places don't cook them evenly, but FEB does it right. I even got some fun seasoning on them, which elevated my experience. Also, the aesthetic is so cool! I would've gone just for the food, but the vibes (and drink) made it worth extra special. Our server could not have been kinder, too.

A solid just ok from me. Service was super friendly. I felt like it was a little cramped and loud…read more They offer their beer in 5 Oz or 10 Oz sizes which is always awesome. Some street parking or the public lot is right across the street. They have food, cocktails, and sodas as well. I did not try food on my visit.