Yea they take care of you here. If you're in a rush, make sure to call before to see how busy they…read moreare. Pat and Wes plugged a couple holes in my tires over the years. They're fast and the plugs last. Would recommend

Low quality tires and faulty alignment. I purchased new…read moretires and an alignment at the end of November. I had to return the vehicle within a few days because my alignment was terribly off pulling to the left fairly hard They fixed it and I was on my way One month later I woke up to a completely flat tire and had to go back again. There was a hole in my new tire and it had to be patched. They charged me $33. It's frustrating to say the least as I expect that when you buy 4 new tires and an alignment you wouldn't need to keep returning with issues. I would not recommend this location and/or mavis in general as I am questioning the quality of their products.

My parents (Mr. & Mrs. Anderson) have an older model F-150 FX4 truck that recently needed major…read morerepairs unexpectedly. We had it towed to Firestone Complete Auto Care on Reynolda Road in Winston-Salen, NC to have it evaluated. The team was very helpful and professional. They diagnosed the issue, gave a very reasonable price, and were able to get the repairs done in one day. Since this is the only car my parents have, it was important that they be able to get the car back as soon as possible. I called and spoke with two different associates at Firestone, and each time I was impressed with the level of customer service. Brendan and Deb are awesome! They ensured all the work done on the truck was done to a high standard. I also greatly appreciate the extra effort they extended to help my parents get the truck back in working order so promptly. If you are ever in a jam with your vehicle, I recommend you take it to Firestone Complete Auto Care. Tell them Kindra R. Speech sent ya!

Bad customer service I pulled in this establishment in a medical transport vehicle patient loaded…read moreasking for tire pressure no one even acknowledged me a customer walked in after me and was immediately greeted and taken care of swiftly I wouldn't come here ever and that's a shame I typically have good service by this company but not this one in particular horrible customer service I'm not sure if it's because of my skin or what but that was the only difference that's a shame bad quality I even offered to do it myself was still told to wait that it would take a while I went right across the street to take 5 oil and was taken care of in minutes I'm a auto tech myself and owner my own tire shop I know what it takes to help someone quickly and multi task in the face of the storm that's unacceptable shame on these workers

Needed two front tires before the winter storm came around and Darrell hooked me up with 2 like new…read moreMichelins for a price I couldn't resist, they got me ready in less than an hour (multiple customers were there before me) and they got me on my way! Thank you for providing excellent service at a fair price!

I went last week here and got my used tires. they were such a good price and very nice people…read moreworking there. I will be going back to them in the future. The used tires were in very good shape also.

I have always gotten great service at this location. Several times through the years, I have had to…read moredrop a vehicle off after hours. They always contacted me after checking the vehicle over the next day to let me know what was wrong and what the estimate for the work was. I have never been upsold on anything. My most recent interaction was to replace the battery in my 2018 Ford Escape. Typically, this would be work I do myself, but the location of the battery under the hood makes that impossible. I called and asked about making an appointment, and they said battery replacement was a walk-in service. I went the next morning, and was in and out very quickly. I got a quality battery, at a reasonable price.

Love coming to Mock on Robinhood. The crew here is fast and efficient. They provide quality service…read moreat reasonable prices. If you buy your tires from them you get free rotation and balance for life of tires. The waiting room has a tv and is very relaxing. There is a snack machine available. You can come early and wait or drop off your vehicle. Truly a business rooted in the community. My tire rotation and balance service has always been great and I have never had an issue!

From a purchase that I made YEARS AGO to one of their establishments located out in California…read more(when driving cross country), I was shocked to learn that Discount Tire still kept me in their system as one of their patrons! You cannot beat customer service on that level!! I stopped by there recently in need of assistance with my windshield wipers and two employees, literally, rushed at the chance to install them for me free-of-charge! Definitely support Discount Tire because it's no question why when you always visit it, there are customers patiently waiting in-line for their services.

Berto was great! Fast and efficient service. Clean facilities. Great value long term always.read more

I've been to this shop a couple of times for state inspection and oil changes. The techs seem to be…read moreresponsible and professional and my cars were consistently finished timely. The techs have never tried to up-sell me services my cars do lot need. That's a big deal for shops like this where the fast oil change is often the loss leader to get you into the shop and sell you more lucrative services. For that reason I warily trust their techs and writers. I hope to find a regular shop for routine maintenance and repairs on my two late-model cars. I am, however, concerned whether they have qualified mechanics to perform that work. I know a little about this industry and they may have good mechanics or they may have only "technicians" given bare and inadequate training. Even if they have credentialed mechanics, do they pay well enough to keep the good ones or do they get the bottom of their tech-school classes? Again, I do not know whether this place has good, experienced mechanics and it might, but I would be careful and selective about agreeing to something other than the most basic maintenance tasks until they earn my trust.

I had gotten an email from the DMV that my inspection and registration were due in November. I also…read morereceived an email from Express Oil Change that my inspection was due. I made an appointment for both an oil change and my inspection for today. After my car was pulled into the bay, one of the employees came and told me that I was too early for my inspection, and that it had recently been changed to 60 days, not 90 days. I informed her that I did not want any service done today, and left. I got curious about the 60 day/90 day thing, so I checked the NC DMV website. It lists 90 days. I also went in like I was going to renew my registration, and the chat bot that comes up asked me if I had an inspection done within the past 90 days. The email from the DMV also specifically listed the 90 days. So that is 3 different verification methods that 90 days is the rule, not 60 days. I called the shop to ask why I was told 60 days, and the guy that answered said he wasn't sure. He told me if I would come back, he would run it himself to see what was going on. I asked if I would get a free oil change out of it, and he said no. I told him I did not plan to come back to his shop. He offered to give me the inspection for free, but I told him that wasn't enough. I informed him I would be writing a review about my experience with the shop, then suddenly I was offered a free oil change. Funny how the threat of a bad review suddenly makes them finally offer good customer service. I told him I would never give his shop my business ever again. As I was typing this, the lady that told me it was 60 days called. She apologized, and said she had mixed up a 60 day deadline for submitting paperwork and the 90 day deadline for the inspection. She offered me a free inspection. I again said no as I had already told the other guy no, and that I was never going to bring my car to their location ever again. Apparently that upset her, as she hung up while I told her that I was glad she got educated today.

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

Wanted to leave yet another review for Parrish Tire & Automotive. I can't say enough good things…read moreabout these guys. In the last couple of months I had gotten a new battery for my car but I got in it one day last week and it wouldn't turn over. NOTHING. I suspected it may be the starter, the alternator, a blown fuse or even worse, computer or electrical issues. I was able to start it with a jump, but any time I turned it off, it would not start again without one. Mike and Steve were able to get me in pretty quickly. These guys have a lot of integrity and perform good, honest work. They discovered the only thing wrong was faulty/loose battery cables and they got the repairs done quickly. The repair cost me less than $100. I'm grateful to have such a great auto shop in my area. I will be a customer for life here!

They are always fair and honest and pleasant to deal with…read moreOur go to for all things car repair !!