My husband, 2 dogs, and I stopped in here last night to get dinner and try some beers after hiking in Hocking Hills all day. Our last hike had been Whispering Cave, where we entered and exited from the lodge access. We had been hoping to sit on their patio and have a cheeseburger (we smelled them before beginning the hike and it was all we could think about) paired with a cocktail and enjoy the nice weather. Unfortunately, they were not pet friendly. Once we got back to the car, we searched nearby pet friendly places for food and stumbled upon Brewery 33 and things were looking good!
However, once we arrived and got settled, my husband went inside to place our beer/food order and it went downhill from there. Staff were unfriendly and seemed to want to make themselves unavailable, despite being slow. After ordering our beers he said he wanted to place a food order and 2-3 times the girl at the bar tried to dissuade him from ordering by saying how long it would take for food to come out. He said no problem since we had just ordered beers anyway. We ordered "buffalo chicken dip" (I put that in quotes because it is such a scam to even have this listed on the menu and it had about 3 shreds of chicken inside the dip and came out like it was nachos at a baseball game, but at a regular appetizer price), 2 Reubens, and 2 hotdogs for our dogs. When he ordered the hot dogs he said he just wanted them plain with nothing on them for our dogs and the girl asked another staff member if they "came that way" and acted like they couldn't be ordered plain. The other girl responded "no," but then my husband reiterated that he didn't want anything on them, but that if they came with the side of chips, then to keep them with it. The girl said they didn't come with anything on them, so it was honestly just super weird how difficult she made it to order a hotdog. By default, hotdogs are plain and then you can add toppings, so it was like she was making it difficult on purpose. She gave him a buzzer and he came back outside with our beers.
10-12 minutes later the buzzer went off and he went to get our food, so it was not long at all like she had kept trying to say it would be. Our Reubens were supposed to be grilled, but had no panini marks anywhere to be found. One side of the bread was incredibly soggy from the thousand island sauce/sauerkraut and the bread slices were comically large for how little food was between them. The sandwiches tasted good, but the presentation needs to be changed completely. The side of chips seemed to be a half-handful of broken, bottom of the bag Ruffles. Lastly, the hotdogs came out with no chips, but we were still charged full-price for them? We would never order food here again based off of this experience.
For the beers, they were great! They had a wide selection of beers, cider, wine, and some mixed drinks. Had we had a good time here, then we would have stayed and had more. This is why I am giving more than a 1 star review.
Their outdoor space is massive, family/pet friendly, and has many different areas to sit. Some areas are shaded and some are great for sunbathing and enjoying the weather. It's a wonderful space, really. They have a little stage for live music, a small playground for the kids, an outdoor bar, and a chicken coop. For a Saturday evening, it was pretty empty, which was surprising at first, but once we left made more sense. The live music was absolutely atrocious. There is really no other way to describe it. It was one man up there who sings worse than I do at drunk karaoke and he butchered classic songs one after another. Not one person was sitting by the stage to listen to him sing, so that was also a red flag we missed after sitting down. It really dampened the experience of being outside and enjoying the nice weather before it gets cold.
Now for the chicken coop. This chicken coop is randomly placed next to a group of picnic tables in direct view of sunlight and exposed to all of the elements. There were probably 4-6 chickens inside of this comically small coop and I'm not even sure why they were there. Is it for kids to look at? Do they use all of these eggs for the deviled eggs appetizer? The outside space is so massive, yet they have the chickens in the smallest enclosure and it's really sad.
Overall, this place has a lot of potential, but really needs to have a shake-up in customer service. The bar staff inside were just super unwelcoming and seemed like they didn't want anyone there. I am not sure if that is the case for the outside bar because we did not order anything from there. While we were waiting for our food to be done, a couple had come outside with beers and by the time we got our food they had left and loudly said "there are better places to be." Based off of our experience, my husband and I would never come back here. Customers do not want to be treated like trash when they go somewhere to spend their money.