Great company! They left my business parking lot spotless clean. Highly recommend this team.read more

From the owner: Relish in a spotless car experience with our professional hand washing and intricate auto detailing…read morework.

The winter muck shell coating on my car was starting to take on a life of it's own so it was beyond…read moretime to show it some love. Plus I knew that my wife would be thrilled to receive a clean car back as a surprise. I was in the area on other business and was hoping there was a hand wash place that could take good care of me. Enter Ralph's. I called ahead to inquire if they could handle the rack on top of the car and they said they were pretty sure, but if it was convenient, to come in and they would take a look see. Turns out the rack was not an issue and despite the fact that it was an unseasonably warm Friday afternoon, Ralph's was able to process my car in a very decent amount of time which is usually not the case at car wash places on nice days in the wintertime. I needed 'The Works' which is not cheap, but I knew it was both worth it and needed. There were a few up charges to note, like most places, they charge a little more for bigger vehicles; and mats were not included, they were extra, $8 for a set of four, which I feel should be included. Having said that, the car came out looking great both inside and out. When I checked out, they gave me a discount of some sort which negated the oversized vehicle add on charge, and to boot, gave me a stamped receipt that was good for an exterior wash in the next 7 days. So a great experience was had, the customer service in the lobby was expedient and friendly; and the best part of all, was that my wife was floored at how well cleaned her vehicle was and commented that she would be going back to Ralph's because they do a better job than some of the other places we have tried. Get it cleaned at Ralph's!

Just gonna let the pictures speak for themselves. What a waste of $60. OH and they chipped my…read morewindow tint.

A pleasant little local touchless carwash, with two automatic bays and a couple of do-your-own…read morebays, supplemented with coin-operated vacuum cleaners. Sometimes there's an attendant; sometimes there isn't. Conveniently located right across from a gas station; there's rarely a line. Car wash prices are fairly standard, and they sell tokens. The machine you pay for your carwash doesn't reliably recognize bills, so I usually pay be credit card - good luck trying to get a receipt; it always seems to jam in the machine. If you're willing to deal with that, this place is just fine. The machine did stiff me a carwash once, but the attendant made it right on my next visit (even with no receipt - see comments above).

Kept running time on my credit card even though I clicked stop several times. Didn't have soap…read more Just water. No blow dryers. Whole car wash looked desolate and dirty. I hope you enjoyed charging me $3 to spray my car with water for 30 seconds. Didn't try the vacuums. I was pretty irritated at my water only wash and didn't want to waste any more money.

I had a top put on my 1936 roaster that he left a permanent mark on the side. He also hit me up for…read more$75.00 more at the end claiming how hard it was to install:which was a lie. It is a very small top and he even punched some holes around the rear window by mistake, He was sloppy and ripped me off. I have talked to 2 different people from not using him and that makes me happy. Workmanship depends on the mood he is in. A disagreeable person. Not nice to deal with.

Wish I read reviews first before I went with top line. Owner mike acted like a psychopath…read more Completely unprofessional and completely overcharges and doesn't follow through with work. Came into our place of business and yelled at employees and literally scared off customers. Do NOT do business with this joke of a company!

Our Washing Machine was was making clicking noises and not Agitating. TWP Came out. Immediately…read moreasked for the $60 fee. Serviceman used his Car keys as Tools, and had to make multiple calls to ask what to do. He obviously didn't know. I showed him Whirlpool troubleshooting guide which said to look at 1st. He DIDN'T check anything Whirlpool said to do. Said it was Washer Washplate and we would get an estimate for repair. No one responded so I emailed them. No response again so I ordered part. It's still doing the Same thing. Same Noise. spent $180 and nothing change. TWP Still will not respond to Emails or phone calls.

If I could give them negative stars I would. Honestly the worst service I've ever had from any…read morecompany. Never responsive, making up BS diagnosis, not returning any calls, and when they do I get a crappy attitude when they answer. Every.single.thing they've said they were going to do they never did. Terrible company, terrible customer service, terrible work provided.. DO NOT WASTE YOUR TIME!!!!!!!

Quality, informative, and good communication PPI. I've had several lately, truck shopping across…read morethe US.

Once again, I had the opportunity to place my trust in Bockman's to solve a problem…read more They came through like champs, and my problem is solved. As always, they provided transportation with an amazing young lady named Sam. I never doubt that the work is always performed with honesty and great expertise. In the world of automotive repair, you can't always trust that the work was performed properly nor honestly. My experiences with Bockman's have proven that they never provide less than a 100% of quality service and trust. I definitely value them.

Once again my family needed body repair to one of our cars and as always Tyler P. was fantastic to…read moredeal with! He always kept us up to speed on the process from quote to final delivery of the car. Car looks fantastic and I can not be more thankful to have Tyler assist us!!!

I came to DeKalb Body Shop & Collision with parts I found on my own, and they were still willing to…read morehelp me out! The parts I had were not perfect, but you could never tell with the body work that was done! The guys at DeKalb Body Shop went out of their way to install my parts and headlights, and did an awesome job at a very reasonable price!

I had a really good experience with Classic Auto Factory and wanted to share it. From the start,…read morethe team was easy to work with, straightforward, and clearly knew what they were doing. They kept me in the loop the whole time, explained things in a way that actually made sense, and did exactly what they said they would. No runaround, no surprises--just honest work and solid communication. You can tell they genuinely care about the cars they work on and the people they're working with. That's not something you see everywhere anymore. Overall, I'm very happy with how everything turned out and wouldn't hesitate to go back or recommend them to someone else.

I brought my 1969 AMX to Classic Car Factory for a repaint and a few relatively minor items:…read morechecking the charging system, a tune-up, replacing the water pump, adding wheel spacers, and later replacing the wiper motor. I was quoted a 30-day timeline and I was provided an estimated cost & a maximum cost. Instead, the car was kept for 8 months and the final cost ballooned to 3 times the quoted maximum. Because the car was fully disassembled for paint, I had little ability to stop the project once it was underway. The results were extremely disappointing. The car was returned with scratches and damage to more than 30 areas of what should have been a high-quality paint job and mechanically, the car was in worse condition than when I brought it in. Parts were lost, including rare and difficult-to-replace trim pieces such as the rear window stainless transition trim and a trunk lid. The windshield and rear windows apparently were unprotected when removed and were reinstalled with deep scratches in them.(They claim that the scratches were in the windows when the car was brought in despite pictures proving the contrary). During repairs, additional damage was caused: the timing chain cover was cracked during the water pump replacement, the wiper motor bushing was destroyed and they could not find a replacement so the replacement motor could not be installed, and two sets of stainless steel drip rail moldings (approximately $1,000 each) were damaged and never reinstalled. The hood latch was painted so thickly it was not operational. Literally none of the requested repairs were successfully completed. After 2 months of back and forth after retrieving the car, they fixed the paint problems - I was unwilling to have them attempt to do any more mechanical work but I did expect them to replace the parts they lost or damaged. They have not. This experience fell far short in terms of workmanship, care, timeline, and cost control. They advertise the lowest hourly rate for mechanics - they should hire one. Their slogan "We can do that" should be adjusted "We can do that but not well". I cannot recommend this shop based on my experience.