Do not recommend. Waited over 30 minutes past our appointment time. ( I have a one and four year…read moreold so they got very impatient ) It was very unorganized and chaotic. Took almost 2 hours for the appointment to be completed. Overall a bad experience. Super disappointing since I started as a patient there years ago when the practice first opened, definitely not about the children anymore.

Very rude staff and horrible experience. We were patients here but have found a much better…read morepractice. I had an appointment scheduled for our kids and they called my spouse (not me) to confirm the appointment. They gave her a deadline of 61 minutes to confirm the appointment and then canceled it. Message left at 9:59 am, appointment canceled at 11 on a Tuesday. I called several times but voicemails were full and not accepting messages. When I finally spoke to somebody they didn't care at all and offered appointments three months later. They made it very clear that it was our fault for not confirming our upcoming appointment in the 61 minute window they gave us. We signed forms to transfer our records to another pediatric dentist, submitted them and they never did it despite confirming receipt of the request. Our new pediatric dentist called Kwons for the records several times and finally got somebody to actually answer. They introduced themselves and said they needed to request our records, Kwons office just hung up on them and didn't even talk to our new dentist! We had to redo X-rays at the new dentist that had been done two months earlier at Kwons because they have not transferred the records. Unprofessional doesn't even begin to describe our experiences at Kwons. Dr Kwon should really look at his staff and realize that his name and reputation are directly tied to their attitudes, patient treatment, and actions (or lack of). Go elsewhere and save yourself the headache of this place.

I spent four years of my life with braces through Dr. Willis. We didnt have a problem with him…read moreuntil the end of me getting my braces off for the second time. My experiences with the office before this werent bad besides the occasional wait. Towards the end of when we were about to leave (they dont except kids older than 18) my mom payed too much on a co-pay that we owed. Like a couple hundred dollars more.We called several times to try and clear it up and they made excuses like "we are going to have to research it". After several weeks we ended up turning them in to the Better Business Bureau. It was only after that when we got a refund for the money. This place has good dentist assistants and a good dentists, but te people that run the front are not all that friendly as demonstrated by our incident. The financial aspect of a business has to be in order if you want to keep customers. There is nothing worse than a business taking money they did not earn. That is why I gave them one star.

Dr. Willis is amazing with children and the staff as well! Had him when I was a kid and I loved…read moreit. I was scared of other places but not him! Highly recommended!!!

No pain!!! Julie did an amazing job . Friendly…read more My teeth feel and look great. My first visit, the VA did a good job finding this practice.

VIP is great. Staff is friendly and attentive. The dentist are experienced and very personable…read more The entire office feels like family.

You know how some people were born to do something? Dr. Andy was born to be a pediatric dentist…read more Amazing work and treatment with kids. Highly recommend.

Everyone was super sweet & gentle with my 3yo, we were able to get in & out pretty quick. Such a…read moregreat place!!

All 3 of my kiddos have been seeing Dr. Chris for about 10 years.... Started in sugar hill and…read moremoved out to the Braselton Office. We've had a couple different insurances and even paid out of pocket to stay when our insurance changed because we love Dr. Chris so much but this is the second time one of my kids has been scheduled more than our allotted 2 times a year for a cleaning per our insurance and have no idea why we were scheduled that way. I thought it was an honest mistake.. but now it's happened again and I've been trying to get a hold of someone to find out why and make sure they are more careful so this doesn't happen again and I've gotten the run around and haven't received calls back for MONTHS. Meanwhile the charges keep racking up because every time they send a bill it's an additional $10 charge. !!!MAKE SURE YOU ARE NOT SCHEDULED MORE THAN YOUR INSURANCE WILL COVER!!! Now I'm having to pay for an extra visit out of pocket because of a mistake on their end.

Received $400 bill for cleaning they scheduled out of regular service schedule since our secondary…read moreinsurance was not in place for this year. They did NOT confirm insurance benefits before our service was completed. Even though I agreed to pay their $400 bill, I agreed to $10 each month until Jan when my HSA is funded and they just sent me a notice that says 30 days past due. I'm so ever these people. They just want your money and the owner will NOT return your calls.

My adult son was having major issues with his teeth and needed to have the majority of the top row…read moreof his teeth removed. After two discouraging and frustrating consultations with other dentists and oral surgeons, we talked to Dr Vancil. He was so kind and compassionate and thoroughly explained the issues ave the procedure he would perform. The procedure ended up being far more intense and difficult than originally anticipated because of the depth of the roots of my sons teeth so Dr Vancil was not able to extract any of the teeth but he instead had to cut out each individual tooth! He made my son feel as comfortable as possible and able to withstand the procedure. ! We are beyond thankful for his expertise and compassion and how he handled every aspect of this whole process! Dr Vancil is the best dentist and we highly recommend him whether you need routine dentistry or have major issues like my son did. His staff is also excellent and represent him so well. Thank you Dr. Vancil for sharing your God given expertise and your compassion.

Staff is friendly, attentive and patient. I haven't met all of the dentist but Dr. Vancil (who…read moregives it to you straight) and Dr. Whyte are amazing! The hygienist are great too not just with me but with my kids (I have an Autistic daughter and she did great at the Hamilton Mill location).

can't say enough great things about Lanier Valley Dentistry! From the moment you walk in, you're…read moregreeted by Lindsey, she is the kind and incredibly knowledgeable lady at the front desk who makes check-in a breeze. Her friendly smile and efficient manner always sets a positive tone for the visit. Laura is an absolute gem--so personable and warm when checking us out at the end of our appointments. She makes the whole process feel seamless and always sends us off with a smile. Jill, the office manager, is truly the glue that holds everything together. You can tell she's amazing at keeping the practice running smoothly--everything is so well-organized, and the staff clearly works together like a well-oiled machine. Chandler, our dental hygienist, is simply wonderful. She's cheerful, thorough, and has such a deep knowledge of dental care. Her upbeat personality makes cleanings something to actually look forward to! And of course, Dr. Lentz--there truly aren't enough words. He has to be the best dentist in the world. He's skilled, caring, and takes the time to explain everything in a way that makes you feel confident and at ease. Lanier Valley Dentistry is the gold standard for dental care. I wholeheartedly recommend them to anyone looking for a professional, welcoming, and top-notch dental experience!

They don't keep appointments. They sent a reminder text three hours before my appointment and say…read morethey require 48hrs notice for a reschedule. No problem. I plan to be on time. I arrived at 10:45 for my 11:00 appointment. At 11:10 I notified the receptionist that my time is valuable too. She went to the back to see what the hold up was as I was walking out the front door. She found me at my truck and said they were running late and that I had only made my appointment two days ago. I told her it was still an appointment that they had accepted and if they can't keep their appointments that I would just have to find another dentist. BYE!

Welcome to the Denistry where every procedure other than a cleaning hurts your children for DAYS…read more Where you can make early appointments around your work schedule but don't be seen until 45 mins AFTER your original scheduled time making you late for work. Oh and let me not forget... they change the treatment plan every visit because each dentist you see thinks something other than the previous dentist you saw. I had to finish treatment here once I started but I'm trying to save you all the headache !!!!!!

This place is HORRIBLE & i wish Yelp would allow you to give negative stars because i surely would…read moregive them negative 5. From the unorganized passive aggressive front desk staff to the outdated play area (& I used the term play area very loosely) to the extremely cold temperatures, crazy wait time & drumroll please the one dentist working on 20 different patients simultaneously. Once he came in the room he spent no more then 6 mins totally in the room. Mind you I have two children being seen. He put something on their teeth didn't explain what it was & was out of the door on to the next. I will never return to this office.

The dental assistants are rude and unprofessional. They should not work with kids if they are not…read morekid friendly. I gave them another shot even thought I experiencing this the last time and after a few minutes I told myself do not schedule a follow up appt. there are way too many offices near by, only used them because they had appointments right away but now I understand why.

This was probably one of the worst experiences l've had at a children's dental office. This office…read moreused to be so nice and clean, and now it looks absolutely horrible. The manager is probably the worst of them all, she's rude she didnt even try to fix my situation. Not professional. And the Doctor, she is rude and rough with the procedures, she denies to help my kid just because he was very scared and insisted on making him feel better, she was annoyed because we are taking a lot of her time. Once my child was ready and calm she says she wont see him anymore. We will not be returning for our next visit, we found a better more caring doctor. I really think the doctor should remember she is dealing with kids and try to make them feel secure instead of scared, kids are not the problem the problem is the Doctor's patience.

I've been coming here for over a decade, and I don't plan on stopping! The staff are are so kind…read moreand the service is unmatched. I highly recommend making your next appointment here!

I went to hamilton mill dental associates for years with Dr Mary then she sold the practice to Dr…read moreKim and Dr Patel. All of a sudden every time I went to the dentist I had cavities, need crowns etc. My most recent trip they told me I had a cavity back on my molar that needs to be filled. I said to Dr Patel, that I just had that filled by Dr Kim on my prior visit. She insisted that it was different, but I remember it because I endured the pain to get it filled. Upon my return trip for the filling, Dr Patel stated it was 2 cavities needed to be filled?!! I was like all of a sudden it is 2 cavities when my estimate stated only 1. Dr Patel started drilling away and about 30 mins in she stopped drilling and said to me, I am doing my best but the cavity is in between my back molar and the adjacent tooth. She also stated it could possible need a root canal if the filling doesn't work. I said I came to fill 1 cavity that turned into 2 cavities and now you are saying possible a root canal ?? Then I rolled my tongue across the area and was SHOCKED to feel my molar bored out so much that was there any tooth left?? I asked her why she bored out, what felt like my whole tooth, so much of my tooth and she stated because of the cavity touching 2 teeth. Right then I knew this was the exact area where Dr. Kim tried to fill. I told her that Dr Kim must have done it wrong, because she is telling me the cavity was underneath the filling. Common sense tells you the cavity wasn't done right the first time. So she continued drilling and about 1 1/2 hours later I left with swollen lip,do to the assistant stretching my mouth so far, and a prognosis of a possible root canal if this filling doesn't work. A couple of months later I went to a different dentist, for my 2nd cleaning for the year,and he tells me that my tooth needs a root canal. Now facing a $3000.00 root canal when this new dentist looked at the tooth she told me she could not do a root canal because my tooth was FRACTURED and needed to be pulled!!! She stated the previous dentist took out so much of the tooth that it fractured and could not be saved. So they pulled my right molar. Now this is my steak chewing tooth and now I need a $5000.00 implant!!!!! If you value your teeth do NOT go to Hamilton Mill Dental Associates because they will nickel and dime you to death and possible fracture your teeth!!! I had a crown come out from them and they couldn't see me for three days to fix it and then told me you should never go this long to get a replacement....I said that y'all would not work me in. Again Crowns should NOT come off unless they were done incorrectly the first time!! Again another$1500.00!! BEWARE of this office!!!! Stay away!!! Or you will be returning every time you have a cleaning!!!!! Please take my advice!!!! Dr. Patel is too inexperienced to be drilling anything in your mouth and the associates push down so hard with suction that your inside of your mouth will get cut, bruised or torn. Every Dentist I have been to ALWAYS puts Vaseline on your lips to prevent the trauma!!! If you love your teeth and want to keep them DO NOT VISIT HAMILTON MILL DENTAL ASSOCIATES !!!!