When my sweet labradoodle is not with me I typically do curbside pickup. This method is convenient…read morefor me when I don't want to go into the store. Typically the wait is pretty short when I let them know I have arrived but there has been a couple of times the wait has been a bit longer. Nevertheless, I am happy they still have the curbside option.

I just went into this pet smart at around 8:50 on 5/19 and was immediately approached by two…read moreemployees telling us that they were closing in a few minutes. No problem I totally understand. I only wanted to check out the harnesses for my dog and then leave. I quickly saw that they did not have the harness that I wanted so we started leaving at 8:59 to be respectful of what they told us. I did have my two dogs with us for added context. We get right outside the doors and this woman who works there comes outside and says "Is he wearing one of our harnesses?" Inferencing that myself or my friend had STOLEN a harness. We told her no and that if she was insisting that we had stolen something that she could go back and watch the cameras. She mumbled that she would and walked back in the store. I am quite honestly just shocked that she had the gall to do that. Not only were we respectful of the time that the store was closing but we absolutely did not steal a harness. He was wearing the same one that he came in with which was clearly old and not even the same color as any available in the store! I'm really hoping that this employee was not a manager because I would be seriously disappointed that someone with that kind of attitude would be allowed to run a store. Do better in selecting who you want to represent your stores. Because I certainly will not be returning there to possibly be met with a confrontation after spending a total of 9 minutes in the store.

I tried for several months to order some frogs. No one would reach out to me even though they said…read morethey would order. Finally I found Paradise Fish and Pets! They listen and are very helpful! Same shopping center as Kanga's Play centerin Atascocita, Humble. Highly recommend!

Clean your aquariums, it would also help to educate your customers on the different types of fish…read moreyou have. I asked a question, bought the fish and it wasn't the kind of fish you said it was. But at least it got a clean aquarium

Wanted to have my mother in law's dog spruced up before she came over and of course, waited until…read morethe last minute, they worked him in for a bath and nail trim. The price was good, the job that they did fantastic and the dog was not scared. They are gentle and patient with the animals. Lucky, the dog, will be returning! They also helped me get a harness that fits. I am very pleased with Pet Ranch

This is a great locally owned store that has been in Kingwood since almost the beginning! The owner…read moreand his wife are usually at the front desk to help you, all the staff are so friendly and always greet customers when they walk in the door. Their prices are as low as any of the big chains or even the online stores. We get our dogfood there as they carry the big bags we like. What's more, they have loyalty program where you get a free bag of food after so many purchases. They have a large selection of toys and treats. They also offer grooming although we have not used that service yet but it seems popular.

I like them they are very helpful to me I have been going to…read morethem for years for my cats or at a one time I had a dog only thing I know is it's located in the Deerbrook area near the mall

If I'm able to give this location a -00 I would I feel so bad they don't care about there fishes…read morehere very horrible, I came to bring my daughter to buy fishes, but when I seen this my heart broke and I left the store as soon as possible PETCO YALL NEED TO TAKE CARE OF THESE POOR ANIMALS! If y'all don't care stop selling them !!!

Excellent grooming, filing the nails made me very comfortable…read more The ladies were very nice and very friendly and took very good care of my dog.

The employees are lazy and rude. The fish, especially the Betas, look terrible. I asked for…read moreassistance with fish and got an eyeroll and "I'll be there in a minute". The girl, still wearing her Covid19 mask!, who did come to help me was so disinterested in me and my purchases that I asked her if she was alright! She shrugged and said, yeah". I said that the fish, especially the betas, look bad and she said "we just got them on friday." I resisted asking what that has to do with anything. I said "it seems like everyone is kind of in a mood today", to which she replied "it's too early for all of this." And waved her arms around to, I guess, encompass the whole work thing. (It was 10:30 in the morning.) I told her I would come back later when it wasn't "too early". But, I didn't and I won't. I will go to Fish R US and pay a lot more and not be treated like an imposition on the employees. The fish are healthier there, too.

I took my shepherd here for a last minute appt They were so…read moreaccommodating He smells amazing and looks so clean ! Thank you staff I will be back ....

I brought in a stray/outdoor cat that we recently rescued because we wanted to transition him into…read morean indoor pet safely around our other animals. I paid for an exam and vaccinations, and the cat was taken to the back for treatment. However, within a few days we discovered he had fleas, which spread to our other two cats and dog. We then took him to another vet, who confirmed fleas as well as ear mites. I understand outdoor cats can come in with issues, but my concern is that these problems were apparently missed during the exam despite me specifically explaining the situation and my concerns. Unfortunately, this ended up affecting the other pets in our home. Based on our experience, I would not recommend this clinic to anyone ever!

Did not like the employees,very unprofessional and know how to talk kindly to customers,if anything…read moreonly the male was very kind and helpful.birds are in small cages stacked on top.the cages are pretty small and all the birds look depressed and only have a stick.no entertainment almost all of them are picking on the locks over and over again non stop.Definitely not loving the birds enough and there's a big thing of birds in the back that are crowded no birds have any space away from eachother behind the curtain just look horrible and crowded not a healthy place for birds at all.overall they don't take care of the birds healthy and workers are rude and unprofessional

Best Bird store and more place in the Houston area. I've made parrot purchases that I'm so very…read morehappy with, I use their boarding for all my birds there which is the best around. The customer service is outstanding and the appearance of the store is very inviting. I'd highly recommend this store