HONEST business!!! I…read morecame in recently hoping to get my ring appraised. The KIND jewelry repair lady was straight forward with me. She confirms the citrine stone and diamonds on my ring is genuine and the setting was very nice. She didn't charge me for the verbal appraisal and recommended for me to skip the appraisal paperwork since my ring In particular is just not worth as much ($300-500 max). Sooo Rare to find a honest business jewelry business. This business has Multiple locations too. I called back recently to inquire about a ring resizing, and a gentleman told me they had another locations much closer to me in West New York, N called J "Continental Carbo Jewelers". I highly recommend this business to my friends and family. They are always happy to help!

I found this place on Google. I needed three batteries replaced. They were wonderful, professional…read moreand courteous. The owner (I believe) was so helpful and funny. He assisted customers in the most charismatic way. They have a lively staff who are also quite knowledgeable on the items they sell and that's always a wonderful thing! I plan on returning very soon. I saw some beautiful pieces. Thanks Carbo family ;) you guys ROCK!

Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing…read morerepaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10.

Highly recommend for repairs! I didn't get my engagement ring from them, but my diamond started…read morewiggling in its setting and I'm getting married in 2 weeks. I came in around 4:15 on a Friday afternoon and by 4:45 they called to tell me it was ready to be picked up and included a free cleaning! Honestly unbeatable pricing, the diamond feels secure, and the ring looks perfect. Will definitely be a returning customer!

Visited Vinhas Jewelers for service on my Rolex, Hamilton and Tissot watches and was very please…read morewith the quality, speed and thoroughness of the service I received. I've been a customer on and off for 30 years, but hadn't been to the store in a while. I was blown away by the stores selection of high end watch brands and the Jewelry displays - a great mix of classic tradition pieces and modern pieces for all tastes. I would up making an impulse buy of a pair of diamond earrings for my significant other which she, of course, loved. Would recommend this store for anyone needing cleaning of service of their jewelry and fine watches as well as anyone on the market for a special piece of jewelry or watch. Even if you just browsing, the knowledgeable and friendly staff can really help you zero in on the prefect piece.

Best place in town for your shopping gifts and repairs. The place is a family business and the…read morestaff is very polite and full of articles for all needs. I myself buy regularly and always ask for a discount and they gladly give me.

Marco is a REAL jeweler not just a store. Not only does he do repairs and watch batteries but…read morespecial orders, custom work and difficult jewelry repairs. Marco is a pro and is priced well, honest and trustworthy. Characteristics hard to find today. I go from Morristown to South Orange for his services.

I've done business here a few times and Marco is a fair and nice guy. He has a wide selection of…read morejewelry and watches on display. I'm not an experienced jewelry person so I don't what's good or what is a deal but if you are I'd say it's worth dropping in. It seems to me his stock has value as you must be buzzed in to the shop. I've come here a few times, mostly to get my watches worked on and to sell one. Again each time Marco was pleasant. He calls back when your things items are ready and gives reasonable time for when your things will be ready. Jewelry places seem to so often be either in malls or real fancy areas, likely along with price to match the residents, but this place is nice and local which is welcome. If you need watch work done, stop in.

I came to these folks because they are nearby and I needed several things fixed- I wanted my gold…read moreplated chain fixed as a link broke, a watch battery replaced, and most importantly a pet pendant containing a beloved dog's ashes resized (the chain part). Everything came back perfect. All adjustments were done to specification, and they were smart enough to adjust the length of my bracelet from both sides instead of just from one like I had asked, which keeps the pendant more centered. I also noticed my gold plated chain came back even more shiny and gold so I don't know if it was re-plated or just polished and cleaned but I love it. Great job! And I believe I spent only about a $100 for all three things which was extremely worth it. Turnaround was about a week and they had a good process to set up the pickup to ensure no one can just take your jewelry.

I had a bracelet repaired by QJR in May 2026. When I received it back, the clasp had been installed…read morebackwards, making it unwearable. I contacted customer service and spent a significant amount of time going back and forth with them through their chat. The problem is that their chat is extremely slow, with 30+ minutes sometimes passing between responses. I was able to communicate with them, but only by sitting around waiting for each response, making it a very frustrating and impractical way to resolve an issue. They agreed to fix the bracelet but would only cover $100 of return-shipping insurance, despite the bracelet being worth significantly more and having sentimental value. They refused to cover the additional insurance I had originally paid for. I ultimately suggested receiving store credit for the insurance cost, which they agreed to, but the issue still went unresolved. Months later, the bracelet is still unwearable. I recently reached out again and, once again, have received no response through the chat. Mistakes happen, but the company policy to not match insurance value and the lack of functional customer service have been disappointing & gave more frustration than it's worth. I gave 2 stars because I did have two other previous items that were completed without issue. You just have to hope nothing goes wrong.

I had some old 14k gold jewelry to sell (broken name chain from when I was a kid and a name plate…read morebracelet that I never wear) and didn't know where to start. TBH I've never sold jewelry before and pawn shops/ "we buy gold" establishments always give off a weird vibe so I avoid them. But I'm moving pretty far away and holding on to broken jewelry that I haven't worn in 20 years simply doesn't make sense so I decided I would sell it rather than risking it getting lost in the move. I've seen this place many times in passing so after seeing positive reviews (albeit from many Yelp newbies) I decided to stop by. Mike was personable and helpful. I did end up selling my pieces, he briefly explained the gold market and we chatted a bit about the jewelry and how he does business. He clearly cares about he does. Overall it was an easy, chill transaction. He shared he was offering $70/g but as it was explained to me: that can change and also depends on how much you're selling. I'm no expert. Did I do a lot of research? Not really. But Mike seemed genuine, wasn't pushy and didn't give off a "tryna get you" vibe. If you're looking to sell or even buy secondhand jewelry, I definitely recommend swinging by and chatting with Mike. Store wasn't busy on a Thursday, early afternoon.

I was looking to unload a a bunch of gold and silver and came across Jersey city gold buyers…read more I gave Mike a call before coming in and was super friendly on the phone. Stopped in the next day and came to an extremely fair price on the gold and silver. He was knowledgeable and extremely friendly. I know other spots that definitely do not give as much as he does. Overall I'm extremely happy with the visit and sale. I'll most likely be using him for my Cuban chain that I'm looking to get as well. I'd without a doubt recommend using Mike if you're looking for an honest experience!

Great jewelry store with a great selection and prices and also great customer service…read more I have to recommend this jewelry store . A amazing experience

I love this jewelry store which is run by two gorgeous and sweet sisters, Sandra and Carla, who…read morehave been there for years and years. The jewelry is of high quality and is out of this world gorgeous. The prices are fair and they are great at repairs - definitely a place I have taken my nice jewelry for cleaning and repair without concern that a stone will be swapped out for a fake one :). Highly recommended.

Fixed in 5 minutes. silver necklace. I needed a loop and I was told a great option to use. I went…read morewith it and I'm very happy with the results.

Incredible work from Vlad - completely restoring my ring to look brand new! I wish I took a before…read morepicture - the ring was black and beyond tarnished when I brought it in. Vlad works fast and his prices are extremely fair from what I've found in NYC. Have already been a repeat customer after two jobs and will continue to be!

Learned of Lou through a mutual associate. What a blessing! I was looking for a Cartier ladies…read morewatch and he found it at an exceptional price along with a much better layout than I thought I wanted. Lou is an exceptional individual in the watch and jewelry business. Outstanding business ethnics who treats his clients with exclusivity. He works hard to find you what you want and keeps communication going until the project is completed. I am very very satisfied and highly impressed by his work style. I look forward to doing more business with him. Thank you so much Lou! You are rare and special. Adrienne C.

I had called so many places this morning looking for somewhere to fix my loose center stone on my…read moreengagement ring and Loucri was so willing to help me out. I had my ring fixed same day with excellent customer service to match. I cannot express how painless the process was or how kind and attentive the team is! Thank you again for the help! Absolute lifesavers!

Fast, excellent work with a smile! A real neighborhood gem. I'm a repeat customer and cannot…read morerecommend highly enough.

This is my neighborhood go to for any watch batteries or strap adjustments. Great, fast, reasonably…read moreprice service and the owner is always very helpful and friendly. I once brought in a quartz omega that wasn't running well and he gave me the advice on winding and it worked! If you need a battery replaced or a strap repaired, this is your first stop!