Came here yesterday to get the latch on my silver chain fixed. I've had to get this same thing repaired two other times at two different jewelry shops, and both of those places charged me money and made me wait at least 3-4 days to get the chain back. Not Kathe's Jewelry. I walk in there, expecting to just drop the chain off and pay some money for the repair job, but the guy working behind the counter (who I think also co-owns the place???) took my chain to the back for literally 30 seconds and then came back with it good as new and told me it was free of charge. He even gave me an old-fashioned handshake at the end like we were longtime friends. Made me feel like a special man walking out of that place. At any rate, if you live in the East Village or anywhere near it, don't go to any other store for your jewelry repair. The guys that own and operate Kathe's are so friendly and down-to-earth, and it looked to me like they were selling some nice pieces, too. 10/10. read more

Highly recommend for repairs! I didn't get my engagement ring from them, but my diamond started wiggling in its setting and I'm getting married in 2 weeks. I came in around 4:15 on a Friday afternoon and by 4:45 they called to tell me it was ready to be picked up and included a free cleaning! Honestly unbeatable pricing, the diamond feels secure, and the ring looks perfect. Will definitely be a returning customer! read more

Kathe's Jewelry - Radiant cut yellow diamond engagement ring - Jewelry Near Me - New York, New York

This local jewelry shop is family run and they know their business with friendly service and top notch work.

Everything! As always! Only place in town to fix my Rolex and do it at a very reasonable price! Jonah is number 1 in the business and so is everyone in his beautiful family, especially the businesses name sake, Kathe... Absolutely gorgeous! Katherine Jewlers rates a huge A+++ read more

Highly recommend. The owner is so kind, they quote reasonable prices, and they do great work with a short turnaround time. All around great energy. read more

The older gentleman was very rude when we asked some simple questions. Ugly experience. read more

I had a great experience every time I come here. Jonah and Kathe are friendly and make beautiful jewelry. I bought a pair of amethyst earrings from them and haven't taken them off. They also sell some costume jewelry for those who prefer that. Jonah also buys any unused gold and jewelry you no longer wear and gives you a great price. Thanks for accommodating me today! Will be back to buy more jewelry! read more

Super fast service, and very upfront about cost. I have taken 3 pieces to Kathe's to repair, and they were each done within a few days. Broken gold necklace and bracelet that required soldering were each about $60 to repair. Fixing clasp on a gold bracelet was $30. They also have inventory of some really cool pieces if you're just looking to browse for jewelry! read more

I had a pair of earrings repaired here where one my earring's holder had snapped. Not only did they fix them exactly as I wanted, but at a very affordable price and with delightful customer service. Extremely happy and would recommend ! 10/10 read more

The owner in this mom and pop shop is extremely nice and friendly as well as the other workers and I will definitely be coming back again! Highly recommend! read more

I've been coming to Kathe's Jewelry Store for years, and it's truly one of the neighborhood's hidden gems. It has been in the community for over 20 years, and his dedication to quality, honesty, and personal service really shows. Whether you're shopping for a special occasion, need a quick repair, or just want to browse, They always greet you with a smile and expert advice. It's rare to find a business these days that treats every customer like family, but that's exactly what you get here. Highly recommend supporting this long-standing local treasure! read more

Extremely quick turn around time. The stone fell out of the middle of my ring and they made it look the exact same, if not better, without even seeing a photo. Will be going back if ever needed. read more

Amazing and quick service! Went to change the link size of my watch. Highly recommend!

They were so nice and quick! They did a really amazing job with cleaning! It was ready later that day

Such a friendly atmosphere and positive attitude from these guys. I enjoyed doing business with them.

Kathe was the sweetest! Helped out with a watch band replacement for my husband. She was helpful, fast and service was priced reasonably.

I stopped by Kathe's Jewelry to have a pair of vintage (c.1860s) diamond earrings I bought on eBay for my wife checked and cleaned. I really enjoyed the welcoming atmosphere in the shop. Jonas was professional, efficient, and gave me great advice about the diamonds. He polished the earrings on the spot for a very reasonable price. I'm extremely satisfied with the result. I'm not usually into jewelry, but if I ever have any jewelry-related questions, I'll definitely return. The place feels truly professional and trustworthy. Thank you, Roman read more

Kathe's Jewelry - Jewelry Near Me - New York, New York

Neighborhood gem!! I've probably walked passed this shop so many times without noticing. After a series of unfortunate events, including the snapping of my platinum chain. I was searching my local groups and kathe was recommended. I stopped by the shop one morning and was greeted by Jonas(fantastic and very friendly!) I showed him the broken chain and he told me he would call me once it fixed. I received the call and when I picked it up. Wow it looked like it was brand new!! I would definitely stop by again. The store has so many beautiful selections. The owners are lovely read more

- I wear extremely fine jewelry and most places won't even bother helping me fix the chains when they (inevitably break) but they saudered my gold bracelet for $20 (for context it would've cost me $200 to buy a new one so I consider them lifesavers) - I dropped it off in the evening and they told me it would be ready by the next day (very quick turnover) tho I'm sure that varies with the difficulty/complexity of what you need repaired - great work, great pricing, quick service what more could one ask for, will definitely be returning read more

I've only had great experiences here. I've brought several pieces over the years and am always impressed with the speed and quality of work. Beautiful pieces for sale too. read more

The owner Jonas, is my favorite jeweler in the whole city! Jonas and his team are kind, patient, and understanding, always willing to help and give a fair quote. If you need any repairs or just want to browse one of the largest high quality Jewlery selections I've ever seen (yes, even as an avid Jewlery lover) this is definitely the place to go! Repairs are always more than fairly priced, and Jonas is quick to explain how and what will be done in case you're curious or looking to purchase additional pieces. This is a family owned business, and it truly shows.. the staff are all so warm and welcoming, and everyone has clearly worked together for a while, this truly is my favorite store in all of Manhattan. Thank you to the Kathes team for making each and every experience so wonderful and personal. Becca. read more

I researched for weeks looking for a jeweler that I could trust to take my family heirloom engagement ring to for significant resizing and repair. I am SO GLAD I chose Jonas and his family business, Kathe's Jewelry for the job. My ring is an illusion solitaire from the 1940s which my grandmother and mother wore daily (approx. 75 years of heavy wear). The area beneath the setting was visibly broken, the shank was worn so thin it felt I could break it with my hands, and it only fit my left pinky finger (size 5.5). I took it in to have the repairs and resizing quoted and was greeted warmly by Jonas who sized me, inspected the ring, and even cleaned the other vintage ring I was wearing. His quote was VERY reasonably priced. I dropped the ring off on 1/17/22 and got a call THREE days later that it was ready. When I picked it up I could not have been more thrilled! The work was *masterfully* executed in every way. I truly could not tell that the ring had been reshanked - every original detail was left untouched and the new gold band segment was flawlessly incorporated and matched to the shape of the original band. It was so comfortable I couldn't even tell I was wearing it. The sizing (up 1.5 sizes from 5.5 to 7.0) was a perfect fit and, again, was not at all noticeable - the inner band remained a perfect circle. In addition to my ring being sparkling clean I received the original shank that had been cut off when I picked up my finished ring (see pictures for just how dramatically thin it had worn over time). I could go on and on about how happy I am but if you're reading this review and are too nervous or distrustful to take your family jewelry in for repair, stop stressing and go to Kathe's. You will be so glad you did! read more

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I had the best experience at Kathe's Jewelry! I brought in some gold scrap to sell, and Jonas could not have been more helpful. He walked me through the process, helped me choose two absolutely beautiful rings, and even resized one of them for free in under an hour! I couldn't be happier with how everything turned out. read more

great service!! watch replacement went well!! great prices!! great location!! great hours!! read more

5 Stars! Stopped by this store to have some links taken out of a watch for my partner. When it didn't fit quite right, the owner was incredibly polite and made adjustments to ensure it was perfect. The vibes were amazing--warm, authentic, and full of heart. We had a great chat with the owner, who told us the store was named after his daughter. This is the old New York I miss--genuine people and top-notch service. Highly recommend! read more

My husband and I had the most wonderful experience making our holiday purchase from here. The owner was super sweet and knowledgeable. He was very personable and patient with me as a browsed his new and antique/estate jewlery. I am super pleased with our purchase and we look forward to seeing him again. read more

Kathe's Jewelry - Rose cut diamond antique ring - Jewelry Near Me - New York, New York

Just really good honest folks. Which in this time and space saying a heck of a lot. The real surprise is after a long search for a place where I could get a wedding ring cut off I was told "cannot do" and recommended a ER. Which I found out later was the overwhelming reply at most stores. My Tip: if you need a ring cut off purchase for very about $10 to $20 a ring cutter on line. Even though most articles about the subject states that a jeweler will cut it off for free. Really if I was a jeweler I wouldn't cut a ring either. read more

Listen... This place knows what's up when it comes to jewelry repair. I had a medical bracelet where the clasp was extremely loose (yet looked fine) and my bracelet would fall off my wrist without any warning. Thankfully, it kept falling off at home and didn't occur in public. I searched on Yelp to see where a good jewelry repair place was located. Lo and behold, Kathe's Jewelry is a hop and skip away from my place. I messaged them on a Sunday, not expecting an response since they were closed until Monday. Got a response in under 15 minutes from when I sent my message. Very professional and cordial exchange. The biggest concern of theirs was that it was a medical bracelet that I have to wear at all times, so they really wanted me to come in ASAP to get it fixed. I said sure, I will come. I went days later on Thursday, making sure to get it done before leaving the mainland for a bit. Jonas, the guy who helped me was great. My bracelet is brand new, as if nothing affected it. I am extremely grateful for this place and their staff. They will be my neighborhood go to for jewelry fixes. read more

I was referred to Jonas about a year or so ago and I have taken all my jewelry there to be repaired, and they've always done an outstanding job at a great price. Jonas is incredible and so helpful and makes excellent recommendations. I just took a pink sapphire emerald cut gem of my mother's to him and asked for a simple gold band and setting and it came out perfect and far better than expected. I will never go anywhere else for all my jewelry needs and I love working with Jonas! He's the best and makes everything perfect. Plus his staff gives my dog yummy treats. This is one of NYC's rare jewels of a small business that does impeccable work and with a smile. I'll never go anywhere else! Thanks Jonas! Xo read more

I found this place through yelp while looking for a jewelry repair shop for a couple of necklaces that had a broken chain. I reached out to them through yelp and they responded promptly and answered all my questions. When arrived I was warmly greeted and I didn't have to wait to be helped. My two pieces were ready for pick up the same day. When I got them back not only where they fixed but they had their sparkle back. It's a small store but they have a lot to pick from if you want to shop for a new piece. read more

I feel as though whatever I could possibly write about Jonas and Kathe's simply would not do them justice. It's true, what all the other reviews say, Jonas and his family are a reminder of the community and connection you get from a small family owned business. From the moment I walked into Kathe's, Jonas and his sons treated me with such kindness and care. I had 2 heirloom rings - my grandmother's engagement and wedding ring - that needed to be resized for me. As soon as i had taken them out, Jonas was complimenting how beautiful and special they were with such a genuine spirit - something i hadn't expected to move me so much, but it meant so much to me. he handled them with such care, as he did with me. i arrived around 3pm and he told me to come back around 6:30pm and they would be done. When I came back, jonas brought the rings and they were beyond my wildest expectations. My grandmother worn these rings for over 50 years and they looked brand new, and fit my fingers perfectly. i did not tell jonas, but my grandmother passed recently and having these rings resized and cleaned up, felt like I had her with me again. i was so moved and felt deeply cared for. we shared a beautiful moment and i am so grateful to him. he now has a customer for life! thank you jonas! read more

Kathe's Jewelry - Jewelry Near Me - New York, New York

Very knowledgeable and super friendly with reasonable prices. Got my wedding ring fixed here when one of the prongs got loose. Will always come here for their great customer service they make you feel like family. read more

Let me start this review by saying I have never done a jewelry repair in NYC and was extremely skeptical of most of the jewelry repair options available given the horror stories that have been shared around treasured items being destroyed by incompetent or careless workmanship. I did extensive research in hopes of avoiding a horror story and ended up choosing Kathe's to repair my $2000 18k gold rope chain that had snapped a link after seeing all of the positive reviews for this family run business on Yelp. I bought this chain in Colombia and it holds significant sentimental value in addition to monetary value. I reached out for a quote on Yelp and was told to come into the store so they could see the damage in person before giving me a quote of $45. The woman I spoke with inspected every part of the chain for damage and confirmed there was none except for the area where the link had snapped. So I left the chain thinking it was in good hands and was told to come back three days later to pick it up. I called the next day to see how repairs were going and to my surprise I was told it was already fixed (two days early). My first thought was wow! That was quick for a complicated repair on a delicate piece. So I arrived later that afternoon and was greeted by the owner of the business. He asked for the ticket number which I provided, and then came back with the chain. As soon as I saw the chain I noticed a different area of damage by the clasp where a few links had seemingly melted together creating a noticeable stiff spot that wasn't there previously. Additionally, the chain was 1-2 inches longer than original, so seemingly it was unwound and wound back incorrectly and the pattern had shifted. The original area where the link had snapped was fixed, but now there was new damage. So I asked the owner what happened with the new damage and his tone shifted dramatically as he launched into offensive mode telling me they fixed the chain perfectly and it was my fault for whatever other damage existed. The woman I originally dropped the chain off with, that had inspected every area of the chain when I received the quote and found no other damage, even came over and began berating me saying whatever damage was there was my fault. The owner even told me he would fix the new damage for another $45 but refused to awknowledge they caused it! I asked him if he could explain the repair process for me and he told me I could pay to take a class on the weekend and insinuated I was too stupid to understand the process. Long story short, after he continued insulting me and telling me they fixed it perfectly and the new damage was my fault, I stopped trying to understand how this could happen and simply took my credit card out and told him to just charge me so I could leave. He refused my payment and kicked me out of the store! Please use your discretion if you plan on getting jewelry repair at this store and do not be blinded by all the positive yelp reviews or fact this is a family owned business. My chain will never be the same and I am appalled at the customer service I was greeted with for asking simple questions that anyone who cares would have asked. DO NOT GO HERE, find someone who is willing to put the time and effort into making their customers happy. Terrible first experience for me and not worth the trauma endured with the owner kicking me out of his store for simply pointing out the damage they caused. read more

Jonas was so friendly and helpful over the phone and in person! I felt very welcome in the shop and they resized my ring in 1.5 hrs!!!! I highly recommend this place and it will now be my go to for any other repairs! Also there's a bunch of beautiful rings on display :) read more

Kathe's jewelry is the best jewelry repair store I've been to in New York!! Everyone who works there is so amazing, they took such good care of me and fixed a pair of earrings I've had forever and had been wanting to fix. I can't wait to come back!! read more

Genuinely my favorite people in the neighborhood. They do incredible work and the pricing is fair. Love them!

This place deserves more than just 5 stars! I just got engaged and was needing my ring resized. I sent a message on a Sunday evening expecting to not hear back for a few days, but to my surprise I got a response in just a few hours! I stopped in first thing Monday morning and my ring was done Monday afternoon! My ring is now the perfect size and I couldn't be happier!! Jonas could not be sweeter or more helpful! I highly recommend everyone come here for any and all jewelry needs! I will absolutely be back!! read more

I am overjoyed with my ring and the hospitality and experience of shopping at Kathie's jewelry. the settings and designs are stunning, the quality and service are excellent. I would highly recommend anyone shopping for a special piece of jewelry to come here. read more

Kathe's Jewelry - Tanzanite ring in a halo setting, brilliant cut with a channel band - Jewelry Near Me - New York, New York

Kathe's jewelry fixed my vintage zippo lighter quickly and for a great price - highly recommend!

I'm here to tell you that in 2023, they are still going strong! My last 5-star review was in 2020. I've been going to them since 2011 due to their unique jewelry from Native American turquoise to biker to fine jewelry and diamonds to cocktail. AMAZING SELECTION! And fair prices. I've been using them for jewelry repair since 2019 from fixing broken pieces, resizing rings, taking out watch links, making chains longer or shorters, and all sorts of stuff. Very quick and expert work! Really good eyes in that store. I've even sold gold and jewelry and have always gotten a fair price. Everyone who works there is THE NICEST human. It's a neighborhood place and, even though I moved to Brooklyn, I still go to Kathe's Jewelry for all my jewelry needs! read more