Great Local Game Store Tucked Behind The Highway. Great selection of board games and plenty of…read moredemos to try before you make the decision to purchase. They also have plenty of MTG and other minis games as well. Owners are friendly and always willing to answer questions. Shop is clean and friendly. Customers are pretty friendly as well. This is the type of place I would have spent several hours hanging out at as a kid. They run quite a few evening/weekend events as well so check in to see if anything fits your fancy. I wish more people knew about this place because this is a well run FLGS (friendly local game store).

Small, locally owned business at the edge of Sherwood. Ultimate "hidden gem" store, located in a…read moremixed residential business area. Both owners are incredibly friendly and helpful. Very kid-friendly. Side-room packed with tables and open games. Stock includes Magic: The Gathering, Warhammer, and various board games.

Follow up: These…read moreguys... it is already not terribly common for someone to take the time to follow up on a review, let alone do it without even a hint of passive aggressiveness. But when I came back for a visit, the staff as a whole couldn't have been nicer. On my return visit, I had not mentioned until the very end of my visit that I was the grumpy guy who had surgery who was miffed about the NBA players shutting down the store. As soon as I mentioned it, the immediate reaction was nothing but gratitude that I had come back. I simply wanted to tell them how much it meant for them to have taken the time to reach out in the way they had. They had other ideas... They acknowledged that it was the first time they'd ever experienced anything like that, and that it was a learning experience for everyone! the security team with the players were the ones pushing to lock the doors, and at that time, the store being empty, they obliged, not realizing it was going to be a longer visit than originally anticipated. At that time, they then would not allow me to make my purchase unless they were able to apply a very generous discount as both an apology and a thank you, which was completely unnecessary, but incredibly appreciated! Well, I ended up stopping in once more a few days later, but with the kiddos along side this go around. The oldest is now joining dear old dad and transitioning into Magic the Gathering while the youngest has as of this last week fully succumbed to Poké-mania... I wanted to swing by with them and let them pick out a bunch of fun stuff, and to again say thank you to the team there. The store was absolutely packed, so we understandably had to wait outside for minute or two due to safety/occupancy limits. Once we did get in, I noticed that one of the individuals I was standing next to was being helped not to pick out and purchase a bunch of product, but rather because the store was donating a big stack of cards for charity! As soon as it was time for us to be helped, bless the staff, they could not have been kinder and more accommodating to two very excited and very talkative younglings! Ands then as soon as they saw me, the staff and the owner again were not only incredibly excited that I made it back with the kiddos, but again insisted on giving them another generous discount upon checking out! You guys are too much! These guys could teach a master class on customer service! Them providing Not one but two discounts was incredibly generous and very appreciated. However, the thing that really stood out to me the most was the fact that they did so because they really care. Not just about a customer who had a less than stellar initial experience, but more importantly, the community. They see the bigger picture and recognized us not simply as customers, but as part of their community. Quietly donating product to charity, insisting on making sure their shop feels like a safe and welcoming place to collectors and players of any age, and take an immense amount of pride in what they do, not just the owner, but the entire staff... If it had not been for that type of community and sentiment in the early days of Magic the Gathering and over 30 years ago, and shortly after the initial wave of Pokémon, there's no way either of these games would have survived being much more than a fad. I practically lived in my local game store (LGS) growing up both because I loved the game and the community that we put our hearts and souls in the building, but more importantly because it was a safe place for several of us. My home growing up was unfortunately rarely a "safe and happy place," and had it not been for an incredibly kind shop owner and a ragtag group of kids who did no less than pull me into their community, I have no idea what I would've done. It was this community that taught me kindness, empathy, acceptance, and confidence. This is one of the few LGS's I've walked into in many years that gave me a similar sentiment. You guys literally turned a detractor into not just a loyal customer, but an advocate. I sincerely hope that you guys are some day soon, able to expand to a larger location with plenty more room to play, trade, and hangout! I have no doubt it will not only be a very popular place to be, but with you and your team at the helm, it will no doubt be a cornerstone and incredibly uplifting addition to the surrounding community of players and collectors!

If you are a collector, this place can be dangerous for your wallet. The staff is friendly and…read morehelpful. Jon assisted us and was very knowledgeable. Some of the other staff were not as familiar with pricing on certain boxes. At one point they had to ask across the room for the price, which was a little surprising. I feel like that information should be more consistent among the staff. They have a great variety of collectible cards and the pricing is reasonable. I also like that they sometimes give out free sleeves, which is a nice touch. This shop is a bit farther than the places we usually go, but I really like their selection much better.

It's exactly what I want for a card store it sells primarily Magic The Gathering, it has bulk boxes…read moreto look through, it sells packs and has some high end stuff to look at.

If I could leave zero stars, I would…read more I really wanted to like Diamonds in the Rough. My first couple of purchases in August were rocky--127 cards on August 16th and another 19 on August 18th. The orders were bundled (a nice gesture), but the package was never shipped. The tracking number belonged to a completely different customer 1,400 miles away. After a month of emails, delays, and searching for cards that apparently "could not be located," I eventually received about 95 of the 146 cards I purchased and was refunded for the rest. Frustrating, but Shonn made an effort to fix it. Because he tried to make it right, I gave him another chance. I made two more orders in September--no issues. Cards arrived (still slower than any other dealer I buy from), but they arrived. Then came October and November... and everything fell apart again. 47 cards ordered 10/16 32 cards ordered 10/29 31 cards ordered 11/7 A shipping label was created on 10/31 and again on 11/14, supposedly combining all three orders. As of December 8th, USPS is still waiting for the package. Nothing has ever been dropped off. I've sent more than half a dozen emails--ignored. I called. I got excuses again: "I'm busy," "My employee is out," "I'm working on it." Meanwhile, we are approaching 60 days since the earliest order and I still do not have what I paid for. Here's the biggest issue: I don't want a refund. I want the cards I purchased. At some point this stops being "busy" or "backlogged" and becomes unacceptable business practice. I truly do not understand how this shop has a 4.8 rating on 165 reviews, because my experience--twice now--has been the opposite. I will never purchase from Diamonds in the Rough again. And if you choose to, at least go in with your eyes open--because this level of unresponsiveness and delay is not something collectors should have to deal with.

Ok nice place and they like trains BUT, I needed an engine repaired - I called the lady and she…read moresaid to bring it right down. I got there and the repair guy looked at it - didn't give me an estimate or any idea how much it would cost or even if he could fix it - HE SAID, I'm backed up 3 months we will call you when we can see you - he wrote my name in a book - and then he said if we don't call in a few months give us a call- WTF they clearly don't care that much. ALSO, they have a website full of reviews but they ONLY post the 5 star ones- I wrote a review it didn't get posted that's false advertising https://wsor.com/reviews/page/7/

I live in Los Angeles. Once every other year I get to go to Portland for Christmas with the…read morerelatives. That's my only chance to visit this WONDERFUL model train store. LA is a train store desert; Pasadena, Orange County, reachable only through our miserable traffic, just doesn't cut it. Amazon it is....UNLESS I can visit the Whistle Stop. Sigh...

Stumbled across this retro game shop while looking for dinner in Hillsboro. From the outside you'd…read morenever know there are thousands of games for every console imaginable in here. I was surprised to see a Loopy! I grew up with a lot of these old consoles as a military brat/kid in Japan and I was hit with so many fond memories playing games with friends. I'm still on the hunt for a Nintendo Disk System but at least I found one of the ゲゲゲの鬼太郎 games! Some prices were a but ridiculous IMO but others seemed like a great deal. YMMV but overall a very fun shop. We actually went to the main location the next day and had just as much fun!

this was the best experience I have ever hade. The guy that helped us (Taylor) was amazing and I…read morewould recommend him to anybody.

The guys here are super friendly and always happy to answer my questions. They always check in to…read moresee what I'm looking for and how they can help. Coming here has made me much more confident about getting into the hobby

The store owner is incredibly kind and everyone in there is more then happy to talk to youread more

My favorite game shop! Super friendly staff and a great place to play games!read more

Newer game store in Hillsboro. Very nice owner who genuinely seems to care about the community and…read morewhat his customers want. Pricing on Magic singles are below TCG and the best I've seen in some time. The selection is a bit lacking but that's not uncommon for a new store still building inventory. If you're into casual Commander, check them out on Friday nights. The store is hoppin!

I think I could've spent several hours here just browsing at all the things and buying gifts for my…read more2, 5, and 7-year olds. Outside of big retailers, there aren't many good, physical toy stores left and this one has all the feels of being a kid and going into a toy store with wondrous delight everywhere you turn. Here, it's not on app on the screen: Touch, feel, and see the toys because they've got new stuff and "oh my gosh, remember this?!" stuff. There is something for almost every age group and a nice price range of items to choose from as well: stuffed animals, puzzles, stickers, cute pens, toy cars, wooden toys, legos, and so much more. I almost missed the "hidden" book section in the back! I do agree with another yelper that the employees are rather aloof and a bit unhelpful, but there isn't much one can help, unless you are looking for something specific and you're in a hurry. If you have kids and/or you're looking for gifts/rewards, this place is def a must-stop!

I have been shopping at Kids at Heart when I come to Portland on business for quite some time. I…read moredid again this weekend. I have experienced a pattern of somewhat unfriendly behavior by some staff working at this store before, but really thought nothing of it until a recent experience both in their store and outside of. I will add however that not all employees here can be blamed for the actions of others. I also just happened to attend a birthday party early Sunday evening for my daughter's friend. Another individual was there, who coincidentally owns a retail store in the same area as Kids At Heart, and was explaining after the party to a few of us how he bought some Needoh there and how he was texting other parents ahead of this party that they could find them there too. He went on to say that days later, the owner of Kids at Heart barges in to his store during business hours, in front of his own customers, and accuses him or buying Needoh from her store and selling them at his. Mind you, he is showing us video footage from his phone to back up how outlandish the Kids At Heart owners behavior was and I watched in confusion because he tried calmly explaining to her that it was simply coincidence and she didn't seem to care. What was tacky was how she had no visual proof of her claim, only some he said-she said story, then started going off about prices of items in his store and on his website while shouting some type of action against his store. I could only wonder if she was there for more competitive or territorial reasons, but then I would be guilty of assumption as well. This behavior was all over an extremely popular $5-$15 toy sold at hundreds of other stores, which I see listed on Walmart and Amazon for $30-45. Many of the parents have had to drive around for weeks hunting for these things in preparation of the party, time was running out, and this other business owner kinda saved the day for us by making sure every kid (and some parents) at this party had a Needoh, or ones to gift, so everyone could have the same experience as the birthday girl. The picture I took at this party with one of the same Needoh styles this man purchased from Kids at Heart (and other stores too) kinda proves my point because they clearly ended up at a personal event, not in his store. After hearing this story and seeing proof to back it up, I was shocked by the owner of Kids At Heart and her behavior. I am not one to typically review retail stores and I was not asked to leave this review by anyone involved, but I certainly felt it needed to be done since the owner of Kids At Heart acted in such a hostile way towards another business that supported them. Overall, my experience this weekend combined with the above - I now choose to look elsewhere for children's gifts (and so will a handful of other parents).