This place ruined our day. First we witnessed a bride come early to her appointment and they sent…read moreher away being completely rude about it. Then, as we were getting ready to try on dresses, they told us there is no photography at all. Not even To skype the brides mother who is in a different state battling cancer. They were heartless and not accommodating at all. I would never recommend them and would advise to stay away.

I made an appointment months before the day I was set to look for my wedding dress and luckily…read morecalled a few days before to confirm the appointment. They had put the incorrect appointment time in and indicated there was nothing they could do to accommodate the actual time I'd arranged. I wish I had only read all the other terrible reviews before making an appointment.

I found JAKS Bridal online when I was looking for a bargain on a beautiful wedding gown. I was…read morelucky enough to come across JAKS and got in touch right away for color swatches. The response time was extremely speedy and I received my swatches a few days later. I ordered my dress at the end of May and received it 2 months later to the day. That is really fast for a custom gown! I called a couple of times to get updates on the progress and she was very willing to answer all questions. The dress itself is beautiful. I am thrilled with how well it has been constructed. I need a few alterations, but that was completely expected. Overall I give this Bridal Shop an A+!! Thank you so much.

Terrible company. Poor customer service. Ordered dress, given 6-8 week timeline. Alicia kept…read moreassuring me the dresses would be ready and suddenly when they were needed, she told me numerous lies including that the phones were down in the office because an elderly man hit them and she couldn't track the shipment. She even lied about not being able to be in touch with the factory in China since there was an earhquake there. She finally refunded the order after hitting the timeline of 8 week wait. If you order from them you will never get your item. They are cheaper for a reason.

Nice clothes, good prices, and good service. She has a excellent reputation, people come from…read morequite a distance to buy wedding dresses, formals and mother of bride dresses. My daughter in law came from Sioux Falls, SD to buy her wedding dress, she was very happy. Joyce H.

Recently purchased a bridesmaid dress from Sandra Rose. She worked with me even though I'm in…read morePhoenix!! Great customer service and when they shipped me my dress it was so fast! I purchased my prom dresses in high school here too and never had a bad experience. I will be ordering another bridesmaid dress here in the coming week.

Thanks to David's Bridal staff for helping our daughter in finding the perfect wedding dress. They…read morewere absolutely AMAZING especially the young lady who helped us find the perfect dress. We will be going back when our other daughter is getting married. THANK YOU ALL SO VERY MUCH!!!!

I am originally from Sioux Falls, but live in Texas so when I had to have my wedding in Sioux…read moreFalls, I figured I could have my alteration at their David's Bridal. To my surprise (I had my husband with me because I didn't believe the superstition) I had lost too much weight for my dress to be altered or fit me period. This being said, we had to pick out a new wedding dress and I had to watch my calories for the next 6 months until the wedding date. The ladies were incredibly upbeat about me having to pick out a new dress and made sure I was happy that I lost weight for my wedding day. Which was kind of hard considering I had to pay for a whole new dress, but hey, that's a good problem I guess? Anyways, they helped me pick out new accessories and though the dress that I really loved (much more than the previous one I bought) wasn't available in the size in store, they were able to order it and send it to another David's Bridal in Texas for safe keeping until I needed my next alteration. Great employees regardless of my kind of sour attitude!

We went in there to pick up some dresses and while my mother in law was checking out I was looking…read moreat dresses and I slightly pulled one out and the girl that was working on Saturday January 7th @ 4:25pm told me that I couldn't pull the dresses out to look at them and she was very rude and not nice. Well how the heck am I suppose to know if I like the dress if I cant slightly take the dress out of the line rack and look at the front???? It's not like I was trying to take it out of the bag........... when my mother in law confronted her and asked her what she said to offend me and why half her family walked out she said oh I just got done with three fittings and I didn't want her to take the dresses out of the bags. Well one I didn't take any dresses out of the bags, I pulled it out of the line to look at. The customer service there has definitely lost my sales, and to think Id might have boughten a dress or any type of bridal decorations.

Rude, rude, rude. I was asked to "use my inside voice" so I wouldn't disturb another bridal party…read more I was conversing with my bridal party to plan decorations. Apparently their money was more important than my money. Also, very limited selection of decorations. Prices were high considering the price of new items at Hobby Lobby.

I waited 45 minutes for a fitting room only to find out that they gave away the dresses I was going…read moreto try on to other people! Then, as if that was not enough, they gave away my fitting room too! What a disappointment. I would not recommend going to this place.

From the owner: Area’s largest selection and one stop shop for your PROM, pageant, gala and mother of the bride…read moredresses, shoes , accessories and so much more.